Diskette drive problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | |
|
| |
The diskette drive activity LED | v If there is a diskette in the drive, make sure that: | |
stays lit, or the server bypasses | – The diskette drive cables are correctly and securely connected. | |
the diskette drive. | ||
– The diskette drive is enabled in the Configuration/Setup Utility program. | ||
| ||
| – The diskette is good and not damaged. (Try another diskette if you have | |
| one.) | |
| – The diskette is inserted correctly in the drive. | |
| – The diskette contains the necessary files to start the server. | |
| – Your software program is working properly. | |
| v To prevent diskette drive read/write errors, make sure that the distance between | |
| monitors and diskette drives is at least 76 mm (3 in.). | |
| If the problem remains, replace the internal diskette drive (see the Problem | |
| Determination and Service Guide on the IBM xSeries Documentation CD). | |
|
|
General problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
A cover lock is broken, an LED | If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a |
is not working, or a similar | trained service technician. |
problem has occurred. |
|
|
|
Hard disk drive problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
Not all drives are recognized by | Remove the drive indicated on the diagnostic tests; then, run the hard disk drive |
diagnostic test again. If the remaining drives are recognized, replace the drive that | |
the hard disk drive diagnostic | you removed with a new one. |
test (the Fixed Disk Test or the |
|
SCSI Fixed Disk Test). |
|
|
|
Chapter 5. Solving problems 65
