Optional-device problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | ||
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An IBM optional device that was | 1. | Make sure that: | |
just installed does not work. |
| v The device is designed for the server (see http://www.ibm.com/servers/ | |
|
| eserver/serverproven/compat/us/). | |
|
| v You followed the installation instructions that came with the device and the | |
|
| device is installed correctly. | |
|
| v You have not loosened any other installed devices or cables. | |
|
| v You updated the configuration information in the Configuration/Setup Utility | |
|
| program. Whenever memory or any other device is changed, you must | |
|
| update the configuration. | |
| 2. | Reseat the device that you just installed. | |
| 3. | Replace the device that you just installed. | |
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|
| |
An IBM optional device that | 1. | Make sure that all of the hardware and cable connections for the device are | |
used to work does not work | |||
| secure. | ||
now. |
| ||
2. | If the device comes with test instructions, use those instructions to test the | ||
| |||
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| device. | |
| 3. | Reseat the failing device. | |
| 4. | Replace the failing device. | |
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