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EasyCoder 3400e user manual
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EasyCoder 3400e
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Troubleshooting
Specs
Install
Warranty
Maintenance
Printing the Hardware Configuration Test Label
Connecting the Printer to Your System
Printer Operation Problems
Resetting the Memory on Your Printer
At the DOS prompt, type this command and press Enter
Page 106
Image 106
Page 105
Page 107
Page 106
Image 106
Page 105
Page 107
Contents
EasyCoder 3400e Bar Code Label Printer
User’s Manual
Outside U.S. and Canada Contact your local Intermec service supplier
Everett, WA U.S. service and technical support
Canadian service and technical support
Intermec Technologies Corporation 6001 36th Avenue West P.O. Box
Contents
Contents
Operating the Printer
Preparing the Printer for Installation
Loading Thermal Transfer Ribbon Setting the Media Sensitivity Number
Troubleshooting
Maintaining the Printer
Inspecting the Printer Tools for Cleaning the Printer
Contents Adjusting the Label Mark Sensor
Using Test and Service Mode
Specifications
Using the Printer Memory Efficiently
Bar Code Symbologies Supported A-8
Character Sets
Communications Reference
EasyCoder 3400e Bar Code Label Printer User’s Manual
Glossary Index
D G I
Full ASCII Table
Contents
Page
Before You Begin
Warranty Information
Safety Summary
Before You Begin
Avertissement
Warnings and Cautions
EasyCoder 3400e Bar Code Label Printer User’s Manual
Conseil
Before You Begin
About This Manual
What You Will Find in This Manual
For Information On
Terms
Terms and Conventions
EasyCoder 3400e Bar Code Label Printer User’s Manual
Conventions
Before You Begin
Other Intermec Manuals
xiii
Page
Getting Started
Page
Getting to Know Your Printer
Back View
EasyCoder 3400e Bar Code Label Printer User’s Manual Front View
Optional I/O
Plugging In the Printer
Preparing the Printer for Installation
To plug in the printer
EasyCoder 3400e Bar Code Label Printer User’s Manual
Opening the Printer
To open the printer
Loading Media for Fanfold Printing
To load media for fanfold printing
Loading Media for Fanfold Printing
Media access slot Fanfold media
EasyCoder 3400e Bar Code Label Printer User’s Manual
Head lift lever
To print the hardware configuration test label
Printing the Hardware Configuration Test Label
Hardware Configuration Test Label
If a Hardware Configuration Test Label Does Not Print
Connecting the Printer to Your System
What the Hardware Configuration Test Label Tells You
EasyCoder 3400e Bar Code Label Printer User’s Manual
Use Intermec Cable Part Number
Connecting Your Printer to a PC
Connecting the Printer to a PC Serial Port
To connect your printer to a PC serial port
EasyCoder 3400e Bar Code Label Printer User’s Manual
Connecting Your Printer to a Network
Connecting the Printer to a PC Parallel Port
To connect your printer to a PC parallel port
Connecting Your Printer to a Network
Connecting the Printer to an AS/400
1-13
EasyCoder 3400e Bar Code Label Printer User’s Manual
Connecting the Printer to a Mainframe
Cabling in Noisy Electrical Environments
1-14
DIP Switch Setting Descriptions
Configuring the Serial Port for Communications
To configure the printer serial port
Parameter
Bottom Bank Switch Number
DIP Switch Settings
Top Bank Switch Number
EasyCoder 3400e Bar Code Label Printer User’s Manual
To verify communications with your system
Verifying Printer Communications With Your System
1-17
EasyCoder 3400e Bar Code Label Printer User’s Manual
Example of Using DOS to Verify Printer Communications
1. At the DOS prompt, type this command and press Enter
1-18
Operating the Printer
Page
Learning How to Operate the Printer
Understanding the Front Panel
Understanding the Front Panel LEDs
EasyCoder 3400e Bar Code Label Printer User’s Manual
You Want To
Using the Feed/Pause Button
Printer Mode
What to Do
EasyCoder 3400e Bar Code Label Printer User’s Manual
Loading Media Into the Printer
Loading Roll Media for Straight-Through Printing
To load the media
Loading Roll Media for Straight-Through Printing
EasyCoder 3400e Bar Code Label Printer User’s Manual
Loading Media for Self-Strip Printing
To load self-strip media
Loading Media for Self-Strip Printing
Self-strip assist roller
To load thermal transfer ribbon
Loading Thermal Transfer Ribbon
EasyCoder 3400e Bar Code Label Printer User’s Manual
2-10
Loading Thermal Transfer Ribbon
2-11
EasyCoder 3400e Bar Code Label Printer User’s Manual
Setting the Media Sensitivity Number
2-12
Sensitivity
Setting the MSN for Intermec Media and Ribbon
To print a software configuration label
Media or Ribbon
Setting
Setting the MSN for Other Media and Ribbon
3400e Printer Direct Thermal Media Sensitivity Settings
EasyCoder 3400e Bar Code Label Printer User’s Manual
Sensitivity
Setting
Maximum
Numbers
Using Intermec Printer Language IPL Commands
Using the PrintSet Software
Using Third-Party Software
Communicating With the Printer
To print the test label
0123456789
Printing a Test Label
2-17
Page
Maintaining the Printer
Page
Tools for Cleaning the Printer
Inspecting the Printer
EasyCoder 3400e Bar Code Label Printer User’s Manual
Maintenance Schedule
Maintenance Period
Printer Component
Avertissement
Locating the Printer Parts You Need to Maintain
Pinch roller
EasyCoder 3400e Bar Code Label Printer User’s Manual
Cleaning the Printhead
To clean the printhead
Conseil
Cleaning the Printer Covers
Cleaning the Printhead
To clean the drive roller and tear bar
Cleaning the Drive Roller and Tear Bar
EasyCoder 3400e Bar Code Label Printer User’s Manual
Cleaning the Media Guides and Media Path
To clean the media guides and media path
EasyCoder 3400e Bar Code Label Printer User’s Manual
Cleaning the Label Sensors
To clean the label sensors
3-10
3-11
Cleaning the Label Sensors
Upper media guide underside Cleaning brush Lower media guide
Maintaining the Printer
Page
Troubleshooting
Page
Troubleshooting
Troubleshooting Checklist
Printer Operation Problems
Symptom
Solution
Printer Operation Problems continued
Symptom
EasyCoder 3400e Bar Code Label Printer User’s Manual
Symptom
Print Quality Problems
Troubleshooting Printer Operation Problems continued
Symptom
Solution
Print Quality Problems continued
Symptom
EasyCoder 3400e Bar Code Label Printer User’s Manual
Symptom
Communication Problems and Preventing Data Loss
Troubleshooting Print Quality Problems continued
Solution
To check for communication problems
EasyCoder 3400e Bar Code Label Printer User’s Manual
Optimizing Printer Performance
Page
Optimizing and Maintaining Print Quality
Correcting Uneven Print Quality
E R A
To adjust the bias adjust screw
A R E
EasyCoder 3400e Bar Code Label Printer User’s Manual
Adjusting the Print Darkness
To adjust the print darkness
To adjust the label mark sensor
Adjusting the Label Mark Sensor
EasyCoder 3400e Bar Code Label Printer User’s Manual
Optimizing Printer Performance
Adjusting the Label Mark Sensor
Platen roller
Making the Most of Your Memory
Using the Printer Memory Efficiently
How Is the Printer Storage Memory Used?
EasyCoder 3400e Bar Code Label Printer User’s Manual
How the Image Bands Command Works
What Is an Image Band?
Increasing Throughput
To optimize the number of image bands for your print speed
Optimizing Print Speed and Image Band Setting
EasyCoder 3400e Bar Code Label Printer User’s Manual
5-10
Using Test and Service Mode
Page
To enter Test and Service mode
Using Test and Service Mode Procedures
To exit Test and Service mode
EasyCoder 3400e Bar Code Label Printer User’s Manual
Test and Service DIP Switch Settings
Default settings are noted with an
Top Bank
To enter Data Line Print mode
Using Data Line Print
Printing Test Labels
To print a test label
To use memory reset
Setting Configuration Commands in Test and Service Mode
Resetting the Memory on Your Printer
EasyCoder 3400e Bar Code Label Printer User’s Manual
Setting the Number of Dot Increments
Configuration DIP Switch Settings
Bottom Bank
Dot Increments DIP Switch Settings
EasyCoder 3400e Bar Code Label Printer User’s Manual
3XXXU.047
Adjusting the Label Rest Point
To set the number of dot increments
EasyCoder 3400e Bar Code Label Printer User’s Manual
To adjust the label rest point
Switch settings for retracting label
6-10
Setting
Setting Emulation Mode
To set the printer to Emulation mode using DIP switches
Description
EasyCoder 3400e Bar Code Label Printer User’s Manual
Using Forms Adjust
FORMAT
6-12
To set the X forms adjust
X Forms Adjust
6-13
EasyCoder 3400e Bar Code Label Printer User’s Manual
Y Forms Adjust
To set the Y forms adjust
6-14
Specifications
Page
Dimensions no options installed
Printer Specifications
Specifications
Electrical Requirements
Ribbon
Printhead 200 dpi
Printhead 400 dpi
Printing Speed
Number
Media
Specifications A
Description
Finishers
Printer Options
Communication Interface
EasyLAN 10i Interface
Return
Specifications
Signal
Direction
HIBC
Bar Code Symbologies Supported
EasyCoder 3400e Bar Code Label Printer User’s Manual
See the IPL Programming Reference Manual for a complete list
2D Matrix Symbologies
2D Symbologies
2D Stacked Symbologies
Specifications A
EasyCoder 3400e Bar Code Label Printer User’s Manual
Data Matrix Data Matrix is a 2D matrix symbology which is made up of square modules arranged within a perimeter finder pattern. The finder pattern is a perimeter to the data region and is one module wide. Two adjacent sides are solid dark lines. These lines are used to define physical size, orientation, and symbol distortion
A-10
Character Sets
Page
International Character Sets
Advanced Character Table
IBM Translation Character Table
Emulation Mode Character Table
EasyCoder 3400e Bar Code Label Printer User’s Manual
Code Page 850 Character Table
10 x 14 Standard
Extended Character Sets
EasyCoder 3400e Bar Code Label Printer User’s Manual
Characters in Fonts
12 point
Characters in Fonts c20
8 point
20 point
OCR A
EasyCoder 3400e Bar Code Label Printer User’s Manual
Characters in Font
44XXU.071
OCR B Size
Characters in Font
Character Sets
44XXU.072
Page
Communications Reference
Page
Printer Status
Communication Protocols
Intermec Standard Protocol
Character
XON/XOFF Protocol Software and Hardware Flow Control
EasyCoder 3400e Bar Code Label Printer User’s Manual
Multi-Drop Protocol
Polling Mode D
XON/XOFF, No Status Protocol
User-Defined Protocol
Character
Note Please use caution when replacing control characters with printable characters. You cannot replace one control character with more than one printable character
EasyCoder 3400e Bar Code Label Printer User’s Manual
Protocol Affected
Communications Boundaries
Communications Interfaces
Host Requirements
RS-232 Serial Interface
EasyCoder 3400e Bar Code Label Printer User’s Manual
RS-422 Serial Interface
RS-485 Serial Interface
Interface
Communications Reference
RS-232 Null Modem Cable for PC/XT Part Number
RS-232 Null Modem Cable for PC/AT Part Number
3XXXU.010
C-10
EasyCoder 3400e Bar Code Label Printer User’s Manual
RS-422 Intermec Pin Assignments
CHASSIS GROUND
Printer Serial Port
C-11
Page
Full ASCII Table
Page
Binary0
Full ASCII Table
Full ASCII Table
Hex1
Binary0
EasyCoder 3400e Bar Code Label Printer User’s Manual
Full ASCII Table continued
Hex1
Control
Full ASCII Control Characters Table
Full ASCII Table
Character
Page
Glossary
Page
Glossary G ASCII
configuration
Data Line Print mode
backing
direct thermal
Emulation mode
EasyCoder 3400e Bar Code Label Printer User’s Manual density
Feed/Pause
human-readable
Glossary G graphic
HIBC
image bands
mnemonic code
EasyCoder 3400e Bar Code Label Printer User’s Manual margin
media
Multi-Drop protocol
print speed
Polling Mode D protocol
Glossary G point size
printhead
selective transfer
symbology
EasyCoder 3400e Bar Code Label Printer User’s Manual scan
self-strip
User-Defined Fonts UDF
Glossary G UPC
User-Defined Characters UDC
variable data field
Page
Index
Page
Numbers
Index
EasyCoder 3400e Bar Code Label Printer User’s Manual
Index
EasyCoder 3400e Bar Code Label Printer User’s Manual
Index