IBM EasyCoder 3400e user manual Solution

EasyCoder 3400e Bar Code Label Printer User’s Manual

Printer Operation Problems (continued)

Symptom	Possible Causes
Labels stop feeding	You have set the printer for
through the printer.	continuous label stock.
(continued)
	Media is sticking to the paper path.

Solution

Use PrintSet to check the configuration settings. If the settings are incorrect, use PrintSet to change the settings.

Clean any extraneous material from the paper path and clean the path thoroughly. Refer to Chapter 3, “Maintaining the Printer.”

Printer slows down.	You have incorrectly set the image
	bands or print speed.
	Printer has aborted and reset the
	print speed and image bands.
Labels stick to door	The self-strip roller is dirty.
or fail to strip.
The Alert LED	Printhead has overheated.
flashes and printing
stops.
Media fault.	The printhead is up.
	Sensor type set incorrectly.
	You have incorrectly loaded the
	media.
Test configuration	You have incorrectly loaded the
label does not print.	media.
	You have configured the printer for
	self-strip media.
	Media fault.

Use PrintSet to change the image bands or print speed settings.

Use PrintSet to change the image bands or print speed settings.

Clean the self-strip roller. See Chapter 3, “Maintaining the Printer.”

Leave printer alone until it has time to cool down. It will resume printing on its own.

Make sure the printhead is down. The head lift lever should be straight up and down. Press the Feed/Pause button to resume printing.

Configure the printer for the correct sensor for the Print mode you are using. You can enable self-strip and other Print modes from PrintSet.

Try reloading the media. For help, see “Loading Media Into the Printer” in Chapter 2.

Try reloading the media. For help, see “Loading Media Into the Printer” in Chapter 2.

Set the printer to the default configuration using the DIP switches. For help, see “Plugging In the Printer” in Chapter 1.

Remove media from under the label taken sensor.

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