IBM EasyCoder 3400e Bar Code Label Printer User’s Manual, Print Quality Problems continued

Models: EasyCoder 3400e

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Print Quality Problems (continued)

EasyCoder 3400e Bar Code Label Printer User’s Manual

Print Quality Problems (continued)

Symptom

Possible Causes

Printing not aligned

Printer is misfeeding media.

on label.

 

Labels are not

Incorrect label rest point setting.

stopping at the right

 

point for removal.

 

 

Incorrect label stock setting.

Solution

Make sure you have correctly installed the media. For help, see “Loading Media Into the Printer” in Chapter 2.

Adjust the label rest point. For help, see your PrintSet online help or the IPL Programming Reference Manual.

Set the printer to thermal transfer or direct thermal label stock. For help, see “Loading Media Into the Printer” in Chapter 2.

Print quality is

Incorrect media sensitivity setting.

poor.

 

Incorrect darkness control setting.

Print speed exceeds the capability of the media.

Printhead, platen roller, or label path are dirty.

Uneven print contrast (density).

Poor quality label or ribbon stock.

Ribbon wrinkling.

Ribbon installed upside down.

Direct thermal/thermal transfer switch set in the wrong position.

Change sensitivity setting to match the type of media you are using. If you set the sensitivity setting incorrectly, try changing the print darkness. For help, see your PrintSet online help or the IPL Programming Reference Manual.

Adjust the darkness adjust control. For help, see “Adjusting the Print Darkness” in Chapter 5.

Lower your print speed or use Intermec media recommended for your print speed.

Clean printhead, platen roller, and label path as described in Chapter 3, “Maintaining the Printer.”

Adjust the bias adjust screw. See “Correcting Uneven Print Quality” in Chapter 5.

Use only Intermec label and ribbon stock to ensure superior print quality and product performance.

Check to make sure that you installed the ribbon correctly. For help, see “Loading Thermal Transfer Ribbon” in Chapter 2. Set the bias adjust screw. See “Correcting Uneven Print Quality” in Chapter 5.

Install ribbon with shiny side facing the printhead. See “Loading Thermal Transfer Ribbon” in Chapter 2.

Set the switch for the type of media you are using. For help, see “Loading Media Into the Printer” in Chapter 2.

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IBM EasyCoder 3400e Bar Code Label Printer User’s Manual, Print Quality Problems continued, Symptom, Possible Causes