Troubleshooting | IBM EasyCoder 3400e specs

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Troubleshooting

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Contents

EasyCoder 3400e Bar Code Label Printer Page Contents Optimizing and Maintaining Print Quality Inspecting the Printer Tools for Cleaning the Printer Printer Specifications A-3 Using Test and Service Mode Procedures Printer Serial Port C-11 Bar Code Symbologies Supported A-8Extended Character Sets B-6 Communication Protocols C-3 Vii Full Ascii Table D-3 Full Ascii Control Characters Table D-5Page Warranty Information Safety SummaryBefore You Begin Avertissement EasyCoder 3400e Bar Code Label Printer User’s Manual About This Manual What You Will Find in This ManualFor Information On Refer To Convention Description Terms and ConventionsTerms Conventions Xiii Other Intermec ManualsPage Getting Started Page Getting to Know Your Printer LED Back View Preparing the Printer for Installation Plugging In the PrinterTo plug in the printer To open the printer Opening the Printer To load media for fanfold printing Loading Media for Fanfold Printing Head lift lever Printing the Hardware Configuration Test Label To print the hardware configuration test labelHardware Configuration Test Label Connecting the Printer to Your System What the Hardware Configuration Test Label Tells YouIf a Hardware Configuration Test Label Does Not Print To connect your printer to a PC serial port Connecting Your Printer to a PCConnecting the Printer to a PC Serial Port Use Intermec Cable Part Number Connecting Your Printer to a Network Connecting the Printer to a PC Parallel PortTo connect your printer to a PC parallel port Connecting Your Printer to a Network Connecting the Printer to an AS/400 Cabling in Noisy Electrical Environments Connecting the Printer to a Mainframe Parameter Description Configuring the Serial Port for CommunicationsTo configure the printer serial port DIP Switch Setting Descriptions Bottom Bank Switch Number To verify communications with your system Verifying Printer Communications With Your System At the DOS prompt, type this command and press Enter Operating the Printer Page Understanding the Front Panel Learning How to Operate the Printer LED Understanding the Front Panel LEDs Printer Mode You Want To What to Do Using the Feed/Pause Button Loading Media Into the Printer Loading Roll Media for Straight-Through PrintingTo load the media Loading Roll Media for Straight-Through Printing To load self-strip media Loading Media for Self-Strip Printing Loading Media for Self-Strip Printing To load thermal transfer ribbon Loading Thermal Transfer Ribbon Loading Thermal Transfer Ribbon Setting the Media Sensitivity Number Setting the MSN for Intermec Media and Ribbon To print a software configuration labelSensitivity Media or Ribbon Number Description Setting the MSN for Other Media and Ribbon 3400e Printer Direct Thermal Media Sensitivity SettingsApproximate Sensitivity Maximum Numbers Setting Direct Thermal Media Print Speed Communicating With the Printer Using the PrintSet SoftwareUsing Third-Party Software Using Intermec Printer Language IPL Commands To print the test label Printing a Test LabelPage Maintaining the Printer Page Inspecting the Printer Tools for Cleaning the Printer Printer Component Maintenance Period Maintenance Schedule Locating the Printer Parts You Need to Maintain To clean the printhead Cleaning the Printhead Cleaning the Printhead Cleaning the Printer Covers To clean the drive roller and tear bar Cleaning the Drive Roller and Tear Bar To clean the media guides and media path Cleaning the Media Guides and Media Path To clean the label sensors Cleaning the Label Sensors Cleaning the Label Sensors Page Troubleshooting Page Symptom Possible Causes Troubleshooting ChecklistPrinter Operation Problems Troubleshooting Solution Print Quality Problems Troubleshooting Printer Operation ProblemsSymptom Possible Causes Solution Symptom Possible Causes Troubleshooting Print Quality Problems Communication Problems and Preventing Data Loss To check for communication problems Optimizing Printer Performance Page Correcting Uneven Print Quality Optimizing and Maintaining Print Quality To adjust the bias adjust screw To adjust the print darkness Adjusting the Print Darkness To adjust the label mark sensor Adjusting the Label Mark Sensor Platen roller Using the Printer Memory Efficiently How Is the Printer Storage Memory Used?Making the Most of Your Memory What Is an Image Band? How the Image Bands Command WorksIncreasing Throughput To optimize the number of image bands for your print speed Optimizing Print Speed and Image Band Setting Using Test and Service Mode Page Using Test and Service Mode Procedures To enter Test and Service modeTo exit Test and Service mode Tests Test and Service DIP Switch Settings To print a test label Using Data Line PrintTo enter Data Line Print mode Printing Test Labels Setting Configuration Commands in Test and Service Mode Resetting the Memory on Your PrinterTo use memory reset Configuration DIP Switch Settings Setting the Number of Dot Increments Bottom Bank To set the number of dot increments Adjusting the Label Rest Point Top Bank To adjust the label rest point Setting Emulation Mode To set the printer to Emulation mode using DIP switchesSetting Description Format Using Forms Adjust To set the X forms adjust Forms Adjust To set the Y forms adjust Specifications Page Specifications Printer Specifications Printing Speed Printhead 200 dpiPrinthead 400 dpi Ribbon Number Description Minimum Maximum Media Printer Options Communication InterfaceFinishers Signal Pin Return Direction Description Specifications Hibc Bar Code Symbologies Supported 2D Symbologies 2D Stacked Symbologies2D Matrix Symbologies EasyCoder 3400e Bar Code Label Printer User’s Manual Character Sets Page Advanced Character Table International Character Sets IBM Translation Character Table Emulation Mode Character Table Code Page 850 Character Table 10 x 14 Standard Extended Character Sets Monospace fonts 6 point to 36 point OCR a Characters in Font C24 Page Communications Reference Page Communication Protocols Intermec Standard ProtocolPrinter Status Character XON/XOFF Protocol Software and Hardware Flow Control User-Defined Protocol Polling Mode DXON/XOFF, No Status Protocol Multi-Drop Protocol Character Protocol Affected RS-232 Serial Interface Communications InterfacesHost Requirements Communications Boundaries RS-422 Serial Interface RS-485 Serial InterfaceInterface Pin No Name Operation RS-232 Null Modem Cable for PC/AT Part Number RS-232 Null Modem Cable for PC/XT Part Number PIN Plug D-SUB Metal Backshell RS-422 Intermec Pin Assignments Printer Serial Port Page Full Ascii Table Page Full Ascii Table Full Ascii TableBinary0 Hex1 Dec2 C393 Binary0 Hex1 Dec2 C393 Control Character Definition Full Ascii Control Characters TablePage Glossary Page Backing ConfigurationData Line Print mode Glossary G Field Emulation modeDirect thermal Feed/Pause Ips Glossary G GraphicHuman-readable Image bands Imaging Multi-Drop protocol EasyCoder 3400e Bar Code Label Printer User’s Manual MarginMedia Mnemonic code Printhead Polling Mode D protocolGlossary G Point size Print speed Self-strip SymbologyEasyCoder 3400e Bar Code Label Printer User’s Manual Scan Selective transfer XON/XOFF protocol User-Defined Characters UDCUser-Defined Fonts UDF Variable data fieldPage Index Page Index Numbers EasyCoder 3400e Bar Code Label Printer User’s Manual LED RAM XON/XOFF