4 Solving Problems
This chapter helps you identify and solve problems that might occur while you are using the system.
Resetting the System
To do this:
Soft boot reset, which clears system memory and reloads the operating system.
Clear system memory, restart POST, and reload the operating system.
Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.
Press:
<Ctrl+Alt+Del>
Reset button
Power off/on
Initial System Startup
Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.
Checklist
θAre all cables correctly connected and secured?
θAre the processors or processor termination board fully seated in their slots on the server board?
θAre all
θAre all switch and jumper settings on the server board correct?
θAre all jumper and switch settings on
θAre all SDRAM DIMMs installed correctly?
θAre all peripheral devices installed correctly?
θIf the system has a hard disk drive, is it properly formatted or configured?
θAre all device drivers properly installed?
θAre the configuration settings made with the SSU correct?
θIs the operating system properly loaded? Refer to the operating system documentation.
θDid you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)?
θIs the system power cord properly connected to the system and plugged into a NEMA
θIs AC power available at the wall outlet?
θAre all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list on the Intel Customer Support website: http://www.intel.com/isp
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