49
Information
Setup
Problem Check Refer to
You cannot connect to the unit even
when you are at home.
(You are requested to enter the
URL.)
•Check if the wireless (Wi-Fi) connection is complete.
•Check if the connection destination of a computer or
mobile terminal is set to the camera.
•Power on the unit, computer and mobile terminal again,
and retry.
page 20
You entered the URL, but the unit
cannot be found.
(When connecting on the Internet)
•Check if the UPnP function of the access point (wireless
LAN router) is activated. You cannot be connected if it
is deactivated or incompatible.
•You cannot be connected if multiple access points are
used.
•Check if DDNS is set correctly.
•Check if the UPnP function of the unit is activated. You
cannot be connected if it is deactivated.
•UPnP is not averrable if you set the camera network (IP
address) manually.
•Check if the port number set on the unit is unique and
set to be used on the access point.
•Power on the unit, computer and mobile terminal again,
and retry.
page 18
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page 43
page 43
You entered the URL, but the unit
cannot be accessed.
(You are requested to enter the
user name and password.)
•Enter the user name and password. For the
administrator's account, the initial setting of the user
name is "root", and that of the password is "password".
page 16
When the unit is connected, the
Internet cannot be accessed from a
computer.
•While the unit is connected directly to the computer,
the computer cannot be connected to the access point
(wireless LAN router).
•Reconnect the computer to the access point. If the
computer is unintentionally connected to the unit,
delete the setup information on the unit from the
computer.
•Set the network mode switch of the unit to other than
"DIRECT".
page 5
The connection is interrupted,
or "COMPATIBLE DEVICE NOT
FOUND" is displayed.
•Retr y to connect in a better reception environment.
If there is a long distance or interference or if there
is a microwave or another wireless device nearby,
the communication speed may slow down or the
connection may not be established.
•Power on the computer and mobile terminal again, and
retry.