Error detection/troubleshooting and service
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to wall socket
2.Antenna cables on receiver input
3.Receiver and TV set correctly connected by a Scart or cinch cable
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
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| Consult an antenna specialist to have |
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| Antenna signal of satellite | it checked and repaired as necessary. | |||||||
“No signal!!” warning | reception system | missing | On “Installation” menu check LNB | ||||||||||
appears on some or | or faulty. Incorrect oscillator | configuration for satellite in question: | |||||||||||
all channels |
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| frequencies | set | in |
| LNB | High L.O. “10.600” GHz and Low | |||||
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| configuration menu. |
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| L.O. “9.750” GHz, and change as | |||||
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| Receiver or remote control | Set infrared code 1, as described in | |||||||
Remote | control | no | command | set | may | have | operating manual under “Remote | ||||||
longer responding | been |
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| unintentionally | control RC 660”; check batteries | ||||||||
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| On “System |
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| “Summer | Time” | setting | menu check “Summer Time enabled” | |||||
Wrong time | being | wrong. An |
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| time | and change as necessary. Switch off | ||||||
displayed |
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| was | imported | from | the | receiver at mains switch from current | ||||||
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| reception signal |
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| channel, wait 10 seconds and then | |||
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| switch back on |
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channels | cut | out | DECT telephones operate |
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or | “Poor | signal | on the same | frequency |
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or | no | signal!!” | as | these | channels. |
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appears: | PRO | 7, | Consult your antenna specialist | ||||||||||
SAT | 1, | Kabel | 1, | Interference | may | occur |
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DSF, N 24, Tele 5, | due to inadequate level or |
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9 Live, HSE 24 and | poor shielding of cable |
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Sonnenklar TV |
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Black or blue screen, | Scart | connection | to | TV | Keep pressing the 0 button until the TV | ||||||||
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| deactivated by accidentally | picture reappears | ||||||||||
displays |
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| pressing 0 button |
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