Message listing

Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered.

Messages

ID#

Operator Message

Background accessory changed

381

The Background Accessory was changed while the scanner was

while powered up

 

powered on.

 

 

• Turn the power off to the scanner, wait a few seconds and

 

 

power the scanner back on.

 

 

• If you get this message and you did not change the

 

 

Background Accessory, clean the scanner.

 

 

 

Cable unplugged

319

Some device on the FireWire bus was unplugged/plugged in.

 

 

• Check that all FireWire connectors are securely fastened.

 

 

 

Calibration failed

106, 331

• Clean the imaging guides. See Chapter 5, Maintenance for

 

 

procedures.

 

 

• Try to calibrate the scanner again. Be sure you are using the

 

 

correct calibration target. See Chapter 3, “Calibrating the

 

 

scanner”.

 

 

• The calibration target is too small. A 12- x 12-inch calibration

 

 

target is required for image calibration.

 

 

• Calibration target is too narrow.

 

 

• If the problem persists, call Service.

 

 

 

Calibration succeeded

105, 342

Informational message. The scanner has been successfully

 

 

calibrated.

Call Service

Many ID

A condition was detected that may require repair.

 

numbers

• Turn the power off to the scanner, wait a few seconds and

 

 

power the scanner back on.

 

 

• If the problem persists, call Service and provide the ID number

 

 

of the error.

Cannot calibrate with white

184

Both a front and rear print head is installed in the scanner. Only

background

 

one print head can be installed at one time.

 

 

• Remove one of the print heads.

 

 

 

Cannot run with both printers

90

The White Background Accessory is installed in the scanner

installed

 

while the scanner is trying the calibrate.

 

 

• Remove the White Background Accessory before calibrating

 

 

the scanner.

Check document preparation

123, 135,

• The gap between your documents is too small.

 

81

• Make sure the leading edges of the documents are aligned.

 

 

See Chapter 3, “Document preparation” for more information.

 

 

• Check the condition of your feed module and separation roller

 

 

tires and your pre-separation pad. Clean and replace if

 

 

necessary.

 

 

 

Check imaging guides and lamps

149, 178,

• Verify that the imaging guides are installed correctly. See

 

139

Chapter 5, Maintenance.

 

 

• Clean both sides of the imaging guides and lower glass plate

 

 

between the lamps.

 

 

• Check that the white patch on the imaging guides is clean and

 

 

in good condition.

 

 

• If the problem persists, call Service.

 

 

 

Clean lower imaging guide

294

The lower imaging guide is dirty or there may be a small piece of

 

 

paper in the imaging guide area.

 

 

• Clean the imaging guides. See Chapter 5, Maintenance for

 

 

procedures.

 

 

 

A-61555 April 2009

6-5

Page 97
Image 97
Kodak A-61555 manual Message listing, Id#