Message listing
Following is an alphabetic list of messages and corrective actions you can take if one of the following messages is encountered.
Messages | ID# | Operator Message |
Background accessory changed | 381 | The Background Accessory was changed while the scanner was |
while powered up |
| powered on. |
|
| • Turn the power off to the scanner, wait a few seconds and |
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| power the scanner back on. |
|
| • If you get this message and you did not change the |
|
| Background Accessory, clean the scanner. |
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|
|
Cable unplugged | 319 | Some device on the FireWire bus was unplugged/plugged in. |
|
| • Check that all FireWire connectors are securely fastened. |
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|
|
Calibration failed | 106, 331 | • Clean the imaging guides. See Chapter 5, Maintenance for |
|
| procedures. |
|
| • Try to calibrate the scanner again. Be sure you are using the |
|
| correct calibration target. See Chapter 3, “Calibrating the |
|
| scanner”. |
|
| • The calibration target is too small. A 12- x |
|
| target is required for image calibration. |
|
| • Calibration target is too narrow. |
|
| • If the problem persists, call Service. |
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|
|
Calibration succeeded | 105, 342 | Informational message. The scanner has been successfully |
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| calibrated. |
Call Service | Many ID | A condition was detected that may require repair. |
| numbers | • Turn the power off to the scanner, wait a few seconds and |
|
| power the scanner back on. |
|
| • If the problem persists, call Service and provide the ID number |
|
| of the error. |
Cannot calibrate with white | 184 | Both a front and rear print head is installed in the scanner. Only |
background |
| one print head can be installed at one time. |
|
| • Remove one of the print heads. |
|
|
|
Cannot run with both printers | 90 | The White Background Accessory is installed in the scanner |
installed |
| while the scanner is trying the calibrate. |
|
| • Remove the White Background Accessory before calibrating |
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| the scanner. |
Check document preparation | 123, 135, | • The gap between your documents is too small. |
| 81 | • Make sure the leading edges of the documents are aligned. |
|
| See Chapter 3, “Document preparation” for more information. |
|
| • Check the condition of your feed module and separation roller |
|
| tires and your |
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| necessary. |
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|
|
Check imaging guides and lamps | 149, 178, | • Verify that the imaging guides are installed correctly. See |
| 139 | Chapter 5, Maintenance. |
|
| • Clean both sides of the imaging guides and lower glass plate |
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| between the lamps. |
|
| • Check that the white patch on the imaging guides is clean and |
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| in good condition. |
|
| • If the problem persists, call Service. |
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|
|
Clean lower imaging guide | 294 | The lower imaging guide is dirty or there may be a small piece of |
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| paper in the imaging guide area. |
|
| • Clean the imaging guides. See Chapter 5, Maintenance for |
|
| procedures. |
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