Getting help, Software help, Online services | Kodak DC260, DC220

Getting help

Help with your camera is available from a number of resources.

✔ in Tips and Troubleshooting,	✔ your place of purchase
Chapter 9
✔ the software’s manufacturer	✔ World Wide Web
✔ product information by fax	✔ technical support

Software help

Help with any software packaged with your camera can be obtained from the software instructions, the software’s help screens, or by contacting the manufacturer of that product.

Online services

Contact Kodak via:
World Wide Web—	http://www.kodak.com
America Online—	(keyword) KODAK
CompuServe— GO KODAK
Kodak Internet listserv—		photo-cd@info.kodak.com; or ftp.kodak.com

Faxed information

Kodak offers automated support for digital imaging products and services. Product information can be faxed to you by calling:

U.S.— 1-800-508-1531

Canada— 1-800-295-5531

Europe— 44-131-458-6962

U.K.— 44-0-131-458-6962

10

Getting help

10-1

Image 101

Kodak DC260, DC220 manual Getting help, Software help, Online services, Faxed information

Contents

UserÕs Guide Page Contents Reviewing your pictures Accessing your pictures via computer Tips and troubleshooting Vii Getting started So where is the Þlm?Camera features Add sound to your picture Typical uses for your camera System Requirements DC220 and DC260 software Camera Accessories Item Number Number Not all accessories are available in all countries Your Digital Camera Meet your camera Softkeys Four-way controller Mode dialSoftkeys Flash Your camera display Picture Type Exposure Compensation Quality Brief detour to discuss quality and resolution Close Up DC220 only Self-Timer Pictures Remaining Batteries Infrared Communication Manual ModeInitiating communication Searching for communication partner My Computer window appears Removable memory cardReformatting the memory card Removing the memory card Power management Always follow your battery manufacturers directions fully Installing batteries Using the AC adapter Taking pictures Camera moves the lens to a point away from the camera Entering the Capture modeTurning the camera on DeÞning settings via the Capture mode menus DeÞning settings Settings for the selected picture type appear Picture Type settings Script setting Album settings DC260 only White Balance settings Watermark settings Advanced Exposure Modes settings Preferences settings Advanced Focus Mode settings DC260 only Capture Date and Time screen appears again Date and Time Camera Name Setting the Self-Timer and Close-up settings DC220 only DeÞning settings via the Scroll and Select buttonsSetting Flash, Exposure, Picture Type, and Quality Taking pictures Adding sound to a picture Viewing the memory gauge When you are done recording, release the Record button Digital zooming Zooming Digital zoom is disabled when you turn the LCD off Reviewing your pictures Entering the Review mode Review Mode Settings screen appears Setting Review mode preferences Slideshow preferences LCD returns to the thumbnail or full screenOverlay preferences Playback preferences Video preferences ﬁlmstrip scrolls until you release the arrow button Viewing pictures Scroll to ﬁnd the picture you want to select Marked pictures are moved to the selected album Placing marked pictures in an album DC260 onlyCreating a new album New Album Name screen appears Marked pictures are copied from one camera to the other Copying marked pictures from camera to camera Opening albums Press the Expand softkey Expanding and collapsing pictures Now has attached sound. If a picture has Adding sound to picturesAttached sound, pressing the Delete Or both the picture and sound Deleting one picture Delete, Sound Only, and Cancel softkeys appear Deleting multiple or all pictures Playing sound, bursts, and timelapse sequences Screen displays a magniﬁed view of the selected picture Magnifying pictures Viewing pictures on your TV Finding the Properties software Setting camera propertiesYouÕve got to connect Þrst Additional settings appear Specifying General settings YourCamera cameraproperties Specifying Camera settings High Specifying Picture Type settings Resolution , Interval , and Number of Pictures, the number Mode settings on the camera Specifying Albums settings DC260 only Entering the Connect mode Connecting your camera to your computer RS-232 Serial Which connection? Connecting via a serial cable On your desktop, click Start Settings Control Panel This connector is normally on the back of the computer Infrared transceiver Connecting via a USB cable On your computer, click Start Settings Control Panel Connecting via an infrared transceiver Potential connection problems Installing Mounter software Accessing your pictures via computerUsing the Mounter software YouÕve got to connect Þrst Mounter software overview Viewing your pictures Transferring pictures and scripts to your camera Transferring pictures to your computerCamera Name and System folder icons appear Window appears listing individual pictures Creating albums on the camera DC260 only Saving sound Opening picture Þles in other software programs Exiting Mounter software Setting preferencesPlacing the memory card in your computer Picture Card appears as a drive on your computer Picture Card AdapterRefer to Removing the memory card on Does my computer support a Pcmcia card? Memory Card Reader Transferring pictures via Twain software Installing Twain software Twain software workßow Connecting the camera to your computer Select appropriate button to Starting the Twain SoftwareRetrieve pictures from your Camera or computer Taking a picture Selecting the cameraÕs contentsSelecting the source of your pictures Twain software displays a standard Windows Open window Previewing your picturesSelecting pictures on your computer Opening a picture in full view Play a pictureÕs attached soundExpanding and collapsing pictures Displaying picture information Transferring pictures Preferences screen appears General maintenance and safety Tips and troubleshooting Communicating with the computer Monitor adjustment Printing Memory Card Problem Cause Solution TroubleshootingComputer Monitor Problem Cause Solution Camera Problem Cause Solution Camera Problem Cause Solution LCD Messages Cause Solution LCD Messages Problem Cause Solution Getting help Online servicesSoftware help Faxed information Outside the U.S., Canada, and Europe Customer supportFax 10-2 10-3 System and Software Requirements Kodak Digital Access Software Plug-In Acquire Connecting the Card Reader Installing Digital Access Software Digital Access Application Window Page Five control buttons Getting Pictures from the Camera Memory Card Open dialog box appears Change Thumbnail and Picture Display Size Select PicturesSingle picture Multiple noncontiguous pictures Preview View DC260 Camera 100% 50% 25% View a High-resolution Picture View Burst and Timelapse Pictures Slide Show Delete Pictures Play the Audio Attached to a PictureRotate Pictures View Picture Information Getting Pictures from Your Computer Transfer Thumbnails on a Contact Sheet Transfer Individual Pictures Transfer Contact Sheet dialog box appears Saving Pictures to Your Computer Save As dialog box appears Save Individual PicturesSave the Audio Attached to a Picture Click Save Export an Apple QuickTime Movie Delay at Least x Seconds Setting PreferencesProgress indicator appears as the movie is created QuickTime dialog box appears Preferences dialog box appears Page Warranty time period Warranty and regulatory informationWarranty repair coverage Warranty-1 Limitations Warranty-2 Application support How to obtain serviceWarranty-3 Regulatory information Warranty-4FCC compliance and advisory Canadian DOC statement Index-1 Index Index-2 Select Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 Index-11 Index for Appendix a Macintosh Software Index-12 Index-13