15GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com.

•Email: phone-help@kyocera-wireless.com.

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

•Customer support phone numbers are also available in the following countries:

Argentina:

0-800-666-0052

 

 

Australia:

1-800-507-000

 

 

Brazil:

0-800-55-2362

 

 

Chile:

800-43-1212

 

 

Colombia:

01-800-700-1546

 

 

India:

Toll fee#: 1-600-121214

 

Toll#: 0124-284-5000

 

 

Mexico:

001-866-650-5103

 

 

New Zealand:

0-800-990-100

 

 

Panama:

001-800-51-934

 

 

Puerto Rico:

1-866-664-6443

 

 

Venezuela

0-800-100-2640

 

 

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s mobile equipment identifier (MEID).

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Customer support

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Kyocera E1000 manual Customer support, Getting Help
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