Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 3395, 2988, 2992E5U, 2982, 2993, 2996, 3393, 3306, 3224, 3202, 3187, 3214 iv ThinkCentre User Guide

Models: 2756 2800 2934 2945 2941 2932 2929 2961 3183 3218 3181 3227 3198 3209 3207 3185 3214 3187 3202 3224 3306 3395 3393 2996 2993 2982 2992E5U 2988

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Lenovo 3395, 2988, 2992E5U, 2982, 2993, 2996, 3393, 3306, 3224, 3202, 3187, 3214, 3185, 3207, 3209, 3198, 3227 iv ThinkCentre User Guide

Contents

ThinkCentre User Guide Second Edition September Copyright Lenovo Chapter 2. Using your computer ContentsImportant safety information Chapter 5. Installing or replacingChapter 6. Recovery information Appendix A. Notices iv ThinkCentre User Guide Static electricity prevention Important safety informationService and upgrades Hazardous moving parts. Keep fingers and other body parts awayPower cords and power adapters Extension cords and related devicesPlugs and outlets External devicesHeat and product ventilation Modem safety information Operating environmentLaser compliance statement Power supply statementCleaning and maintenance DANGERx ThinkCentre User Guide Microprocessor FeaturesChapter 1. Product overview MemorySystem management features ConnectivitySecurity features Input/Output I/O featuresPower supply Preinstalled software programsWeight SpecificationsDimensions EnvironmentAccessing Lenovo programs from the Lenovo ThinkVantage Tools program Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Accessing Lenovo programs from Control PanelAccessing Lenovo programs on the Windows 8 operating system An introduction to Lenovo programsCommunications Utility Power Manager Lenovo Solution CenterPassword Manager Recovery MediaSystem Update LocationsRescue and Recovery SimpleTapHard disk drive activity indicator Power indicator Figure 1. Front connector, control, and indicator locationsOptical drive eject/close button Power switch USB 2.0 connector USB port Microphone connector Headphone connectorPower cord connector Locating connectors on the rear of your computerFigure 2. Rear connector locations VGA monitor connectorConnector DescriptionLocating components Locating parts on the system board1 4-pin microprocessor power connector 2 Microprocessor Figure 4. System board part locationsFigure 5. System board part locations 14 ThinkCentre User GuideLocating internal drives Machine type and model label The following is a sample of the machine type and model labelFigure 7. Machine type and model label Accessing Control Panel on the Windows 8 operating system Chapter 2. Using your computerFrequently asked questions Where are my recovery discs?Using the blue ThinkVantage button Using the keyboardUsing Windows shortcut keys Using a fingerprint readerSetting the volume from the desktop Using the wheel mouseAdjusting audio About your computer audioHandling and storing CD and DVD media Setting the volume from Control PanelUsing CDs and DVDs 2. In the Sound topic, click Adjust system volumePlaying a CD or DVD Recording a CD or DVD22 ThinkCentre User Guide Arranging your workspace Accessibility and comfortChapter 3. You and your computer ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Registering your computerMoving your computer to another country or region Replacement power cords For power cord information and part numbers, go toSecurity features Chapter 4. SecurityAttaching an integrated cable lock Using passwordsBIOS passwords Figure 8. Integrated cable lockUsing and understanding firewalls Windows passwordsConfiguring the fingerprint reader Protecting data against viruses30 ThinkCentre User Guide Installing external options Chapter 5. Installing or replacing hardwareInstalling or replacing hardware Handling static-sensitive devicesRemoving and reinstalling the front bezel Opening the computer cover2. Open the computer cover. See “Opening the computer cover” on page Figure 10. Removing the front bezelAccessing the system board components and drives What to do nextInstalling or replacing a memory module Figure 12. Removing a memory module Figure 13. Opening the retaining clips36 ThinkCentre User Guide Installing or replacing a PCI card Figure 14. Installing a memory moduleWhat to do next as shown to Installing or replacing the card reader Installing the card readerWhat to do next Figure 17. Installing the card reader 40 ThinkCentre User GuideFigure 18. Installing the screw that secures the card reader What to do nextFigure 19. Removing the card reader cover Replacing the card reader Figure 20. Removing the screw that secures the card readerFigure 21. Installing the card reader Installing or replacing the mSATA solid state drive Installing the mSATA solid state driveWhat to do next Figure 23. Installing the mSATA solid state drive into the storage converter Figure 25. Installing the mSATA solid state drive storage converter 46 ThinkCentre User GuideReplacing the mSATA solid state drive What to do nextFigure 27. Removing the mSATA solid state drive storage converter 48 ThinkCentre User GuideFigure 29. Removing the mSATA solid state drive Figure 32. Installing the mSATA solid state drive storage converter 50 ThinkCentre User GuideReplacing the battery Figure 33. Installing the screw that secures the storage converterWhat to do next Figure 35. Installing a new battery Installing the solid state diskFigure 34. Removing the old battery What to do nextTo install the solid state disk, do the following Replacing the hard disk drive What to do nextFigure 38. Removing the hard disk drive 2 , pin Replacing the optical drive Figure 40. Installing the hard disk driveWhat to do next Figure 41. Pivoting the optical drive bay 7. Press the optical drive lock and slide the optical drive out of the rear of the drive bay assemblyFigure 43. Installing the optical drive retainer Figure 42. Removing the old optical driveReplacing the heat sink and fan assembly Figure 44. Installing a new optical driveWhat to do next a. Partially remove screw b. Partially remove screw a. Partially tighten screw b. Partially tighten screw Replacing the power supply assembly Figure 47. Installing the heat sink fan ductWhat to do next Hazardous moving parts. Keep fingers and other body parts away Figure 48. Removing the heat sink fan duct 64 ThinkCentre User GuideFigure 49. Power connectors on the system board Note Use only screws provided by Lenovo Replacing the microprocessor Figure 52. Installing the heat sink fan ductWhat to do next 5. Lift the small handle Figure 55. Installing the microprocessor Replacing the cover presence switch What to do next70 ThinkCentre User Guide Figure 57. Removing the cover presence switch Replacing the internal speaker Figure 58. Installing the new cover presence switchWhat to do next Figure 59. Removing the internal speaker Replacing the front audio and USB assembly Figure 60. Installing the new internal speakerWhat to do next Figure 61. Removing the front audio and USB assembly What to do nextReplacing the WiFi units Removing the WiFi adapter cardRemoving the WiFi card module Installing the WiFi units Figure 67. Installing the WiFi card module Figure 68. Connecting the WiFi antenna cablesInstalling or removing the rear WiFi antenna Installing the rear WiFi antennaWhat to do next Removing the rear WiFi antenna Figure 70. Installing the rear WiFi antennaWhat to do next Installing or removing the front WiFi antenna Installing the front WiFi antennaWhat to do next Figure 73. Installing the front WiFi antenna Figure 72. Peeling off the paper that protects the stickerWhat to do next Removing the front WiFi antennaFigure 74. Removing the front WiFi antenna What to do nextFigure 75. Connecting a new keyboard or mouse Completing the parts replacementReplacing the keyboard or mouse What to do nextObtaining device drivers 86 ThinkCentre User GuideChapter 6. Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Using recovery media Performing backup and recovery operationsCreating recovery media Performing a backup operationUsing the Rescue and Recovery workspace Performing a recovery operation3. Click the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Solving recovery problems Reinstalling software programsReinstalling device drivers 92 ThinkCentre User GuideRefreshing your computer Recovery information for the Windows 8 operating systemResetting your computer to the factory default settings Advanced startup options94 ThinkCentre User Guide Viewing and changing settings Chapter 7. Using the Setup Utility programStarting the Setup Utility program Using passwordsAdministrator Password Password considerationsPower-On Password Hard Disk PasswordUSB Setup Erasing lost or forgotten passwords clearing CMOSEnabling or disabling a device SATA ControllerSelecting or changing the startup device sequence Selecting a startup deviceSelecting a temporary startup device Enabling ErP compliance modeBetter Acoustic Performance default setting ICE performance modeICE thermal alert DisabledExiting the Setup Utility program 100 ThinkCentre User GuideUsing system programs Updating flashing the BIOS from a discChapter 8. Updating system programs Updating flashing the BIOS from your operating system Recovering from a POST/BIOS update failure2. Click Download Drivers & Software 3. Click Use Quick Path Getting the latest device drivers for your computer Chapter 9. Preventing problemsKeeping your computer current Updating your operating systemCleaning and maintenance Using System UpdateBasics “Basics” on page “Cleaning your computer” on page “Computer” on pageKeyboard Cleaning your computerComputer Optical mouseGood maintenance practices Moving your computerCleaning a glass-screen surface Chapter 10. Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure TroubleshootingAudio problems No audio in WindowsCD problems Sound comes from one external speaker onlyNo audio in DOS applications or games DVD problems A CD or DVD does not workBlack screen instead of DVD video Playback is very slow or choppy DVD movie will not playNo audio or intermittent audio while playing DVD movie Invalid disc or no disc found messageAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems 1. Click Start Control Panel 2. Click Hardware and SoundThe pointer on the screen does not move smoothly with the mouse The wireless keyboard does not workThe mouse or pointing device does not work The fingerprint reader does not workMonitor problems Wrong characters appear on the screenThe image appears to be flickering Networking problems The image is discolored1. Click Start Control Panel 2. Click Hardware and Sound Ethernet problemsYour computer cannot connect to the network 2. Click Hardware and SoundA wireless LAN problem A wireless WAN problemThe Wake on LAN feature is not working An option that was just installed does not work Option problemsBluetooth problems Sound does not come from the Bluetooth headphoneInsufficient free hard disk drive space Performance and lockup problemsAn option that previously worked does not work now 1. Click Start Computer2. Click Programs 3. Click Turn Windows features on or off Excessive number of fragmented files3. Click Disk Cleanup 3. Click Disk Cleanup 4. Click Clean up system filesInsufficient memory Printer problemsSerial port problems 5. Click OptimizeSoftware problems When using a sort feature, dates do not sort in the correct orderSoftware does not work as expected USB problems Lenovo Solution Center124 ThinkCentre User Guide Information resources Chapter 11. Getting information, help, and serviceSafety and Warranty Lenovo ThinkVantage ToolsCalling for service Help and serviceUsing the documentation and diagnostic program Lenovo Support Web siteUsing other services Purchasing additional services128 ThinkCentre User Guide Appendix A. Notices Lenovo United States, Inc 1009 Think Place - Building OneMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Federal Communications Commission Declaration of ConformityGerman Class B compliance statement Deutschsprachiger EU Hinweis DeutschlandJapanese VCCI Class B statement Additional regulatory informationLenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan134 ThinkCentre User Guide Appendix C. WEEE and recycling information Important WEEE informationRecycling information Declarações de Reciclagem no Brasil Battery recycling information for TaiwanRecycling information for Brazil Descarte de um Produto Lenovo Fora de UsoBattery recycling information for the European Union Appendix C. WEEE and recycling information138 ThinkCentre User Guide Appendix D. Restriction of Hazardous Substances Directive RoHS China RoHS Turkish RoHSUkraine RoHS India RoHS RoHS compliant as per E-Waste Management & Handling RulesAppendix E. ENERGY STAR model information 142 ThinkCentre User Guide Index Page flashing the BIOS 146 ThinkCentre User Guide