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3209, 2988, 2992E5U, 2982, 2993, 2996, 3393, 3395, 3306, 3224, 3202, 3187 ThinkCentre User Guide
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3227
3198
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Troubleshooting
Specs
Install
FAQ
Password
Wireless LAN problem
Maintenance
Solving recovery problems
Accessibility and comfort
Connector Description
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ThinkCentre User Guide
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Contents
ThinkCentre User Guide
Second Edition September Copyright Lenovo
Contents
Recovery information
Appendix A. Notices 129
Iv ThinkCentre User Guide
Service and upgrades
Important safety information
Static electricity prevention
Power cords and power adapters
Extension cords and related devices
External devices
Plugs and outlets
Heat and product ventilation
Modem safety information
Operating environment
Cleaning and maintenance
Power supply statement
Laser compliance statement
ThinkCentre User Guide
Features
Product overview
System management features
Connectivity
Security features
Input/Output I/O features
Power supply
Preinstalled software programs
Specifications
Environment
Accessing Lenovo programs from Control Panel
Accessing Lenovo programs on the Windows 7 operating system
Lenovo programs
An introduction to Lenovo programs
Accessing Lenovo programs on the Windows 8 operating system
Communications Utility
Power Manager
Lenovo Solution Center
Password Manager
Recovery Media
Locations
Rescue and Recovery
System Update
SimpleTap
Front connector, control, and indicator locations
Locating connectors on the rear of your computer
Connector Description
Connector Description
Locating components
Locating parts on the system board
System board part locations
System board part locations
Locating internal drives
Drive bay locations
Machine type and model label
Machine type and model label
Accessing Control Panel on the Windows 8 operating system
Using your computer
Frequently asked questions
Where can I find help about the Windows operating system?
Using the blue ThinkVantage button
Using the keyboard
Using Windows shortcut keys
Using a fingerprint reader
Setting the volume from the desktop
Using the wheel mouse
Adjusting audio
Adding the volume icon to the taskbar
Sound topic, click Adjust system volume
Setting the volume from Control Panel
Using CDs and DVDs
Handling and storing CD and DVD media
Playing a CD or DVD
Recording a CD or DVD
ThinkCentre User Guide
Arranging your workspace
Accessibility and comfort
You and your computer
Comfort
Air circulation
Glare and lighting
Electrical outlets and cable lengths
Registering your computer
Voltage-selection switch
Moving your computer to another country or region
Replacement power cords
Security features
Security
Bios passwords
Using passwords
Attaching an integrated cable lock
Using and understanding firewalls
Windows passwords
Configuring the fingerprint reader
Protecting data against viruses
ThinkCentre User Guide
Installing external options
Installing or replacing hardware
Installing or replacing hardware
Handling static-sensitive devices
Removing and reinstalling the front bezel
Opening the computer cover
Removing the front bezel
Accessing the system board components and drives
What to do next
Installing or replacing a memory module
Removing a memory module
Installing or replacing a PCI card
Installing a memory module
Removing a PCI card
Installing or replacing the card reader
Installing the card reader
Installing the card reader
Installing the screw that secures the card reader
Replacing the card reader
Removing the screw that secures the card reader
Installing the card reader
Installing or replacing the mSATA solid state drive
Installing the mSATA solid state drive
Installing or replacing hardware
Installing the mSATA solid state drive storage converter
Replacing the mSATA solid state drive
Removing the mSATA solid state drive storage converter
Removing the mSATA solid state drive
Installing the mSATA solid state drive storage converter
Replacing the battery
Installing the screw that secures the storage converter
Installing the solid state disk
Removing the old battery
Installing the solid state disk into the adapter
Replacing the hard disk drive
Removing the hard disk drive
Removing the hard disk drive from the bracket
Installing the hard disk drive
Replacing the optical drive
Pivoting the optical drive bay
Removing the old optical drive
Replacing the heat sink and fan assembly
Installing a new optical drive
Screws that secure the heat sink and fan assembly
Removing the heat sink fan duct
Replacing the power supply assembly
Installing the heat sink fan duct
Installing or replacing hardware
Removing the heat sink fan duct
Power connectors on the system board
Removing the power supply assembly
Replacing the microprocessor
Accessing the microprocessor
Installing the microprocessor
Replacing the cover presence switch
Removing the cover presence switch
Installing the new cover presence switch
Replacing the internal speaker
Removing the internal speaker
Replacing the front audio and USB assembly
Installing the new internal speaker
Removing the front audio and USB assembly
Replacing the WiFi units
Removing the WiFi adapter card
Removing the WiFi card module
Removing the WiFi adapter card
Installing the WiFi units
Removing the screws that secure the WiFi card module
Installing the WiFi card module
Installing or removing the rear WiFi antenna
Installing the rear WiFi antenna
Removing the rear WiFi antenna
Installing the rear WiFi antenna
Installing or removing the front WiFi antenna
Installing the front WiFi antenna
Peeling off the paper that protects the sticker
Removing the front WiFi antenna
Removing the front WiFi antenna
Completing the parts replacement
Replacing the keyboard or mouse
Obtaining device drivers
Recovery information for the Windows 7 operating system
Recovery information
Creating and using recovery media
Using recovery media
Performing backup and recovery operations
Creating recovery media
Performing a backup operation
Performing a recovery operation
Using the Rescue and Recovery workspace
Click the Restore your system from a backup icon
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled applications
Reinstalling preinstalled applications and device drivers
Reinstalling preinstalled device drivers
Reinstalling device drivers
Reinstalling software programs
Solving recovery problems
Recovery information for the Windows 8 operating system
Refreshing your computer
ThinkCentre User Guide
Starting the Setup Utility program
Using the Setup Utility program
Viewing and changing settings
Administrator Password
Password considerations
Power-On Password
Hard Disk Password
Erasing lost or forgotten passwords clearing Cmos
Enabling or disabling a device
Selecting a temporary startup device
Enabling ErP compliance mode
Selecting a startup device
Selecting or changing the startup device sequence
Disabled
ICE performance mode
ICE thermal alert
Exiting the Setup Utility program
Updating system programs
Using system programs
Updating flashing the Bios from a disc
101
Recovering from a POST/BIOS update failure
Updating flashing the Bios from your operating system
Click Download Drivers & Software Click Use Quick Path
Getting the latest device drivers for your computer
Preventing problems
Keeping your computer current
Updating your operating system
Using System Update
Basics
Keyboard
Cleaning your computer
Computer
Optical mouse
Cleaning a glass-screen surface
Good maintenance practices
Moving your computer
Basic troubleshooting
Troubleshooting and diagnostics
107
Troubleshooting procedure
Troubleshooting
Audio problems
No audio in Windows
Sound comes from one external speaker only
CD problems
No audio in DOS applications or games
CD or DVD does not work
DVD problems
Black screen instead of DVD video
Playback is very slow or choppy
DVD movie will not play
No audio or intermittent audio while playing DVD movie
Invalid disc or no disc found message
Keyboard, mouse, or pointing device problems
Intermittent problems
All or some keys on the keyboard do not work
Pointer on the screen does not move smoothly with the mouse
Wireless keyboard does not work
Mouse or pointing device does not work
Fingerprint reader does not work
Wrong characters appear on the screen
Monitor problems
Image appears to be flickering
Networking problems
Image is discolored
Click Start Control Panel Click Hardware and Sound
Ethernet problems
Your computer cannot connect to the network
Adapter stops working for no apparent reason
Wireless WAN problem
Wireless LAN problem
Wake on LAN feature is not working
An option that was just installed does not work
Option problems
Bluetooth problems
Sound does not come from the Bluetooth headphone
Insufficient free hard disk drive space
Performance and lockup problems
An option that previously worked does not work now
Click Start Computer
Excessive number of fragmented files
Insufficient memory
Printer problems
Serial port problems
Click Optimize
Software problems
Software does not work as expected
USB problems
Lenovo Solution Center
Getting information, help, and service
Calling for service
Help and service
Using the documentation and diagnostic program
Lenovo Support Web site
Using other services
Purchasing additional services
ThinkCentre User Guide
Appendix A. Notices
129
Trademarks
Electronic emissions notices
Appendix B. Regulatory information
Export classification notice
Federal Communications Commission Declaration of Conformity
ThinkCentre User Guide
Additional regulatory information
ThinkCentre User Guide
Recycling information
Appendix C. Weee and recycling information
Important Weee information
135
Battery recycling information for Taiwan
Recycling information for Brazil
Battery recycling information for the European Union
ThinkCentre User Guide
Ukraine RoHS
China RoHS Turkish RoHS
139
India RoHS
Appendix E. Energy Star model information
141
ThinkCentre User Guide
Index
143
Setting, changing, deleting
145
ThinkCentre User Guide
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