Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 3209, 2988, 2992E5U, 2982, 2993, 2996, 3393, 3395, 3306, 3224, 3202, 3187 Obtaining device drivers

Models: 2756 2800 2934 2945 2941 2932 2929 2961 3183 3218 3181 3227 3198 3209 3207 3185 3214 3187 3202 3224 3306 3395 3393 2996 2993 2982 2992E5U 2988

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8. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 95.

Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

Obtaining device drivers

You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files.

86ThinkCentre User Guide

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Lenovo 3209, 2988, 2992E5U, 2982, 2993, 2996, 3393, 3395, 3306, 3224, 3202, 3187, 3214, 3185, 3207, 3198, 3227 Obtaining device drivers

Contents

ThinkCentre User Guide Second Edition September Copyright Lenovo Contents Recovery information Appendix A. Notices 129 Iv ThinkCentre User Guide Static electricity prevention Important safety informationService and upgrades Power cords and power adapters Extension cords and related devices Heat and product ventilation Plugs and outletsExternal devices Modem safety information Operating environment Laser compliance statement Power supply statementCleaning and maintenance ThinkCentre User Guide Features Product overview System management features Connectivity Security features Input/Output I/O featuresPower supply Preinstalled software programs Specifications Environment Lenovo programs Accessing Lenovo programs on the Windows 7 operating systemAccessing Lenovo programs from Control Panel Communications Utility Accessing Lenovo programs on the Windows 8 operating systemAn introduction to Lenovo programs Power Manager Lenovo Solution CenterPassword Manager Recovery Media Locations Rescue and RecoverySystem Update SimpleTap Front connector, control, and indicator locations Locating connectors on the rear of your computer Connector Description Connector Description Locating components Locating parts on the system board System board part locations System board part locations Locating internal drives Drive bay locations Machine type and model label Machine type and model label Accessing Control Panel on the Windows 8 operating system Using your computerFrequently asked questions Where can I find help about the Windows operating system? Using the blue ThinkVantage button Using the keyboardUsing Windows shortcut keys Using a fingerprint reader Setting the volume from the desktop Using the wheel mouseAdjusting audio Adding the volume icon to the taskbar Sound topic, click Adjust system volume Setting the volume from Control PanelUsing CDs and DVDs Handling and storing CD and DVD media Playing a CD or DVD Recording a CD or DVD ThinkCentre User Guide Arranging your workspace Accessibility and comfortYou and your computer Comfort Electrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchRegistering your computer Replacement power cords Security features Security Attaching an integrated cable lock Using passwordsBios passwords Using and understanding firewalls Windows passwordsConfiguring the fingerprint reader Protecting data against viruses ThinkCentre User Guide Installing external options Installing or replacing hardwareInstalling or replacing hardware Handling static-sensitive devices Removing and reinstalling the front bezel Opening the computer cover Removing the front bezel Accessing the system board components and drives What to do next Installing or replacing a memory module Removing a memory module Installing or replacing a PCI card Installing a memory module Removing a PCI card Installing or replacing the card reader Installing the card reader Installing the card reader Installing the screw that secures the card reader Replacing the card reader Removing the screw that secures the card reader Installing the card reader Installing or replacing the mSATA solid state drive Installing the mSATA solid state drive Installing or replacing hardware Installing the mSATA solid state drive storage converter Replacing the mSATA solid state drive Removing the mSATA solid state drive storage converter Removing the mSATA solid state drive Installing the mSATA solid state drive storage converter Replacing the battery Installing the screw that secures the storage converter Installing the solid state disk Removing the old battery Installing the solid state disk into the adapter Replacing the hard disk drive Removing the hard disk drive Removing the hard disk drive from the bracket Installing the hard disk drive Replacing the optical drive Pivoting the optical drive bay Removing the old optical drive Replacing the heat sink and fan assembly Installing a new optical drive Screws that secure the heat sink and fan assembly Removing the heat sink fan duct Replacing the power supply assembly Installing the heat sink fan duct Installing or replacing hardware Removing the heat sink fan duct Power connectors on the system board Removing the power supply assembly Replacing the microprocessor Accessing the microprocessor Installing the microprocessor Replacing the cover presence switch Removing the cover presence switch Installing the new cover presence switch Replacing the internal speaker Removing the internal speaker Replacing the front audio and USB assembly Installing the new internal speaker Removing the front audio and USB assembly Replacing the WiFi units Removing the WiFi adapter card Removing the WiFi card module Removing the WiFi adapter card Installing the WiFi units Removing the screws that secure the WiFi card module Installing the WiFi card module Installing or removing the rear WiFi antenna Installing the rear WiFi antenna Removing the rear WiFi antenna Installing the rear WiFi antenna Installing or removing the front WiFi antenna Installing the front WiFi antenna Peeling off the paper that protects the sticker Removing the front WiFi antenna Removing the front WiFi antenna Completing the parts replacement Replacing the keyboard or mouse Obtaining device drivers Creating and using recovery media Recovery informationRecovery information for the Windows 7 operating system Using recovery media Performing backup and recovery operationsCreating recovery media Performing a backup operation Click the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Solving recovery problems Reinstalling software programsReinstalling device drivers Recovery information for the Windows 8 operating system Refreshing your computer ThinkCentre User Guide Viewing and changing settings Using the Setup Utility programStarting the Setup Utility program Administrator Password Password considerationsPower-On Password Hard Disk Password Erasing lost or forgotten passwords clearing Cmos Enabling or disabling a device Selecting a temporary startup device Enabling ErP compliance modeSelecting a startup device Selecting or changing the startup device sequence ICE thermal alert ICE performance modeDisabled Exiting the Setup Utility program Updating system programs Using system programsUpdating flashing the Bios from a disc 101 Click Download Drivers & Software Click Use Quick Path Updating flashing the Bios from your operating systemRecovering from a POST/BIOS update failure Getting the latest device drivers for your computer Preventing problemsKeeping your computer current Updating your operating system Using System Update Basics Keyboard Cleaning your computerComputer Optical mouse Moving your computer Good maintenance practicesCleaning a glass-screen surface 107 Troubleshooting and diagnosticsBasic troubleshooting Troubleshooting procedure Troubleshooting Audio problems No audio in Windows No audio in DOS applications or games CD problemsSound comes from one external speaker only Black screen instead of DVD video DVD problemsCD or DVD does not work Playback is very slow or choppy DVD movie will not playNo audio or intermittent audio while playing DVD movie Invalid disc or no disc found message All or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems Pointer on the screen does not move smoothly with the mouse Wireless keyboard does not workMouse or pointing device does not work Fingerprint reader does not work Image appears to be flickering Monitor problemsWrong characters appear on the screen Networking problems Image is discolored Click Start Control Panel Click Hardware and Sound Ethernet problemsYour computer cannot connect to the network Adapter stops working for no apparent reason Wake on LAN feature is not working Wireless LAN problemWireless WAN problem An option that was just installed does not work Option problemsBluetooth problems Sound does not come from the Bluetooth headphone Insufficient free hard disk drive space Performance and lockup problemsAn option that previously worked does not work now Click Start Computer Excessive number of fragmented files Insufficient memory Printer problemsSerial port problems Click Optimize Software problems Software does not work as expected USB problems Lenovo Solution Center Getting information, help, and service Calling for service Help and serviceUsing the documentation and diagnostic program Lenovo Support Web site Using other services Purchasing additional services ThinkCentre User Guide Appendix A. Notices 129 Trademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Federal Communications Commission Declaration of Conformity ThinkCentre User Guide Additional regulatory information ThinkCentre User Guide Recycling information Appendix C. Weee and recycling informationImportant Weee information 135 Battery recycling information for Taiwan Recycling information for Brazil Battery recycling information for the European Union ThinkCentre User Guide 139 China RoHS Turkish RoHSUkraine RoHS India RoHS Appendix E. Energy Star model information 141 ThinkCentre User Guide Index 143 Setting, changing, deleting 145 ThinkCentre User Guide