Chapter 6. Getting help and service

Getting help and service

If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges may apply) or via a disc. For more specific information and links, please go to the Microsoft Web site at http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product. For information, please contact the Customer Support Center at the phone number(s) listed in “Worldwide telephone list” on page 81. Some fees might apply.

Getting help on the Web

The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Personal Computing home page is http://www.lenovo.com/support.

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Lenovo S9E, S10E manual Getting help and service, Getting help on the Web