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Lenovo S10E, S9E Warranty information, Machine, Country or Region of, Warranty period, Types of

Models: S9E S10E

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Warranty information

Machine	Country or Region of	Warranty period	Types of
Type	Purchase		Warranty
			Service

4068	US, Canada, Mexico,	Parts and Labor - 1 year	3
	Brazil, and Japan	Battery pack - 1 year	1
		Battery pack - 1 year	1

	China, China (Hong Kong	Parts and Labor - 1 year	4
	S.A.R.), China (Macau	Battery pack - 1 year	1
	S.A.R.), Taiwan, and Russia	Battery pack - 1 year	1

	Latin America (except	Parts and Labor - 1 year	4
	Mexico and Brazil)	Battery pack - 1 year	1
		Battery pack - 1 year	1

	Other	Parts and Labor - 1 year	3
		Battery pack - 1 year	1

126Lenovo® IdeaPad™ S9e and S10e User Guide

Image 134

Lenovo S10E, S9E manual Warranty information, Machine, Country or Region of, Warranty period, Types of, Purchase, Service

Contents

Lenovo IdeaPad S9e and S10e User Guide v Regulatory Notice included in the package with this publication v Chapter 7, “Safety, use, and care information,” on pagev Appendix D, “Notices,” on page Second Edition October Copyright Lenovo 2008. All rights reservedChapter 1. Getting to know your computer ContentsChapter 2. Using your computer Chapter 3. Using external devices Chapter 4. TroubleshootingChapter 5. Upgrading and replacing devices Chapter 6. Getting help and serviceChapter 7. Safety, use, and care information Appendix B. Customer Replaceable Units CRUs Appendix A. Warranty informationAppendix C. Specifications Appendix D. NoticesTrademarks Indexviii Lenovo IdeaPad S9e and S10e User Guide Chapter 1. Getting to know your computer Top viewWireless LAN auxiliary Wireless LAN mainPower button Integrated cameraLeft-side view Wireless device switchAC power adapter jack Fan louversMulti-media reader slot Right-side viewVGA port USB 2.0 portLAN port Headphone jack externalMicrophone jack external Security keyholeSpeakers System status indicatorsFront view Battery latch - spring loaded Bottom viewHard disk drive/memory RAM compartment v Hard disk drive Battery packBattery latch - manual v Memory RAM compartmentPutting your computer to standby Chapter 2. Using your computerPutting your computer to standby or shutting it down Using the touch pad Shutting down your computerYou can also attach and use a USB mouse through the USB connector Chapter 2. Using your computerUsing the keyboard Numeric keypadFn + F2 Function key combinationsFn + F1 Fn + F3Fn + F6 Using memory cards Inserting a memory cardRemoving a memory card Using the integrated cameraUsing the Internet Using LAN port Attaching a security lock optional Using wireless LANSecuring your computer Using passwords To set a Supervisor Password To set a User Password Changing or Removing the Supervisor Password1. Select Set Supervisor Password, and press Enter 22 Lenovo IdeaPad S9e and S10e User Guide Changing or Removing the User Password1. Select Set User Password, and press Enter To set a Hard Disk Password Changing or Removing the Hard Disk Password 24 Lenovo IdeaPad S9e and S10e User Guidev System Update Installing device drivers1. Select Change Master Password, and press Enter Using battery and AC adapter DANGER Checking battery statusYour computer batteries Using the AC adapter When you purchase a new battery DANGER Charging the batteryHandling the battery The battery pack is a consumable supply DANGERDANGER DANGERDANGER 32 Lenovo IdeaPad S9e and S10e User GuideUsing Lenovo Quick Start DANGER1. In the BIOS, click Configuration - Lenovo Quick Start features Changing the settings in Lenovo Quick StartUsing the Novo button with Lenovo Quick Start Chapter 3. Using external devices Connecting a Universal Serial Bus USB device36 Lenovo IdeaPad S9e and S10e User Guide Connecting a PC card device Chapter 3. Using external devices38 Lenovo IdeaPad S9e and S10e User Guide Connecting an external displayConnecting a VGA monitor Connecting a headphone and audio device 40 Lenovo IdeaPad S9e and S10e User Guide Connecting an external microphone Connecting a Bluetooth deviceEnabling Bluetooth communications How can I prevent problems with my Lenovo computer? Chapter 4. TroubleshootingFrequently asked questions What are the main hardware features of my new Lenovo computer?My computer is not operating properly Where are the recovery discs?Where can I find warranty information? How can I contact the Customer Support Center?3. Click PC-Doctor for Windows Diagnosing problems2. Move the pointer to All Programs and then to PC-Doctor for Windows Running diagnostics from the CD/DVD Diagnosing problems using PC-Doctor for DOSCreating a diagnostic CD/DVD image Troubleshooting Display problems SolutionPassword problems Solution Keyboard problemsStandby or hibernation problems 1. Connect the AC adapter to the computer Solution The battery power is getting low Do either of the followingv Replace the battery with a fully charged one 50 Lenovo IdeaPad S9e and S10e User GuideSolution Computer screen problemsSolution Problem The screen is blank Solution Do the following 52 Lenovo IdeaPad S9e and S10e User Guide3. Click Advanced Sound problems Battery problems A hard disk drive problem A startup problemOther problems Solution58 Lenovo IdeaPad S9e and S10e User Guide Chapter 5. Upgrading and replacing devices Replacing the batteryTo replace the battery 3. Slide the battery latch to the unlocked position 60 Lenovo IdeaPad S9e and S10e User Guide4. Slide and hold the battery latch. Then, remove the battery Chapter 5. Upgrading and replacing devices5. Install a fully charged battery into the computer 62 Lenovo IdeaPad S9e and S10e User Guide6. Slide the battery latch to the locked position Chapter 5. Upgrading and replacing devicesUpgrading the hard disk drive Handling an HDD2. Close the computer display, and turn the computer over To replace the HDD3. Remove the battery 5. Slide the HDD in the direction of the arrow 66 Lenovo IdeaPad S9e and S10e User Guide6. Remove the HDD by pulling out the tab Chapter 5. Upgrading and replacing devices7. Align the HDD as shown in the drawing, then put it gently in place 68 Lenovo IdeaPad S9e and S10e User Guide8. Slide the HDD in the direction of the arrow Chapter 5. Upgrading and replacing devices10. Reinstall the battery To install an SO-DIMM Replacing memory72 Lenovo IdeaPad S9e and S10e User Guide 6. If an SO-DIMM is already installed in the memory slot, remove it to make room for the new one by pressing out on the latches 1 on both edges of the socket at the same time, and pulling out the SO-DIMM 2. Be sure to save the old SO-DIMM for future use 74 Lenovo IdeaPad S9e and S10e User Guide 1. Turn on the computer To make sure that the SO-DIMM is installed correctly, do as follows9. Reinstall the battery 76 Lenovo IdeaPad S9e and S10e User Guide Getting help on the Web Chapter 6. Getting help and serviceGetting help and service Calling the Customer Support Center v Identification of software problem sources Getting help around the world 80 Lenovo IdeaPad S9e and S10e User GuideTelephone Number Worldwide telephone listCountry or Region Guatemala Chapter 7. Safety, use, and care information Important safety informationConditions that require immediate action 84 Lenovo IdeaPad S9e and S10e User GuideSafety guidelines Service and upgrades 86 Lenovo IdeaPad S9e and S10e User GuideDANGER Hazardous moving parts. Keep fingers and other body parts away88 Lenovo IdeaPad S9e and S10e User Guide Power cords and power adaptersDANGER Always route power cords or any other cables so that they will not be walked on, tripped over, or pinched by objects DANGERDANGER Extension cords and related devicesPlugs and outlets DANGERSome products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings DANGERDANGER Power supply statementExternal devices 92 Lenovo IdeaPad S9e and S10e User GuideBatteries DANGER94 Lenovo IdeaPad S9e and S10e User Guide Rechargeable battery noticeDANGER Lithium coin cell battery notice DANGER96 Lenovo IdeaPad S9e and S10e User Guide Heat and product ventilationDANGER DANGER v Keep the cover closed whenever the computer is plugged inCD and DVD drive safety DANGERElectrical current safety information DANGERDANGER 100 Lenovo IdeaPad S9e and S10e User GuideLaser compliance statement DANGER 102 Lenovo IdeaPad S9e and S10e User GuideFor products with mercury-containing fluorescent lamps i.e., non-LED Liquid crystal display LCD noticeDANGER Notice for users in the U.S.A Using headphones or earphonesAdditional safety information DANGERBe careful about where and how you work Caring your computer106 Lenovo IdeaPad S9e and S10e User Guide Not all such appliances cause a significant electrostatic charge For outdoor use Be gentle with your computerCarry your computer properly Handle storage media and drives properly Data safetyTake care in setting passwords Other important tipsCleaning the cover of your computer Cleaning your computer keyboard Ergonomic information Cleaning your computer displayAccessibility and comfort 112 Lenovo IdeaPad S9e and S10e User GuideGeneral Posture Head Position What if you are traveling?Display ChairQuestions about vision? MaintenanceGeneral tips for maintenance v To free up disk space, uninstall unused application programs Remove all external devices such as the printer, keyboard, and so on 118 Lenovo IdeaPad S9e and S10e User Guide What this Warranty Covers Appendix A. Warranty informationLenovo Limited Warranty L505-0010-01 04/2008120 Lenovo IdeaPad S9e and S10e User Guide How to Obtain Warranty ServiceWhat Your Service Provider Will Do to Correct Problems Replacement of a Product or Part Your Additional ResponsibilitiesWhat this Warranty Does not Cover Use of Personal InformationLimitation of Liability Dispute Resolution Other Rights European Economic Area EEAWarranty Warranty informationWarranty period ServiceIf required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors Types of warranty service 1. Customer Replaceable Unit “CRU” Service4. Customer Carry-In or Mail-In Service 2. On-Site Service3. Courier or Depot Service 5. Product Exchange ServiceSuplemento de Garantía para México 130 Lenovo IdeaPad S9e and S10e User GuideShenzhen, China two plants Av. De la Solidaridad Iberoamericana No. 7020 Col. Club de Golf AtlasEl Salto, Jalisco, México C.P Tel China IIPC No. 168, First Avenue Kunshan Export Processing ZoneTel +86.21.3811.8888 Marketed by Lenovo Mexico S de RL de CV Pegatron CorporationNo. 3768, Xiu Yan Rd. Kang Qiao Town, Nan Hui Dist Shanghai, China Av. Santa Fe 505, Piso Col. Cruz Manca Cuajimalpa, México, DF CP TelAppendix B. Customer Replaceable Units CRUs Self-service CRUs Setup PosterMaintenance Optional-service CRUsAppendix B. Customer Replaceable Units CRUs 136 Lenovo IdeaPad S9e and S10e User Guide Appendix C. Specifications Specifications138 Lenovo IdeaPad S9e and S10e User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix D. NoticesNotices Morrisville, NC U.S.A Attention Lenovo Director of Licensing140 Lenovo IdeaPad S9e and S10e User Guide Television output notice Wireless related information Wireless interoperabilityExport classification notice Appendix D. Noticesv Generic Access v Service Discovery v Serial Port Usage environment and your health Electronic emissions noticesFederal Communications Commission FCC Statement European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Deutschland EU-EMC Directive 2004/108/EC EN 55022 class B Statement of ComplianceDeutschsprachiger EU Hinweis Page 148 Lenovo IdeaPad S9e and S10e User Guide Japan compliance statement for power line harmonicsJapanese VCCI Class B statement WEEE and recycling statements General recycling statement EU WEEE StatementsDisposing of a Lenovo computer components Japan recycling statementsCollecting and recycling a disused Lenovo computer or monitor 150 Lenovo IdeaPad S9e and S10e User GuideDisposing a disused battery pack from Lenovo notebook computers Notice for users in the U.S.ADeleting the data from the hard disk is not easy ENERGY STAR model information 4068 and Explanation of hard disk capacity 2. A portion of the hard disk space is used for specific purposes 156 Lenovo IdeaPad S9e and S10e User GuideTrademarks 158 Lenovo IdeaPad S9e and S10e User Guide Index 160 Lenovo IdeaPad S9e and S10e User Guide Index 162 Lenovo IdeaPad S9e and S10e User Guide notices continued troubleshooting 49 startup troubleshooting 56 storage media security lock 18 service and help 77 shutdown 9, 10 soundtroubleshooting 54 specification hardware 137 standby 9 standby mode battery 55 computer screen 51 displayPage 166 Lenovo IdeaPad S9e and S10e User Guide