Lenovo S10E, S9E manual Password problems

Problem: The screen goes blank while the computer is on.

Solution: Your screen saver or power management may be enabled.

Do either of the following:

vMove the touch pad or press a key to exit the screen saver.

vPress the power button to resume from standby or hibernation.

Password problems

Problem: You forgot your password.

Solution:

vIf you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have that password canceled.

vIf you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

vIf you forget your hard disk password, a Lenovo authorized servicer cannot reset your password or recover data from the HDD. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the HDD replaced. Proof of purchase is required, and a fee will be charged for parts and service.

48Lenovo® IdeaPad™ S9e and S10e User Guide