Computer screen problems | Lenovo S9E, S10E guide

Problem: The computer enters standby mode unexpectedly.

Solution:

1.Make sure that no object blocks the air vents of the computer.

When the processor overheats, the computer automatically enters standby mode to cool down and to protect the processor and other internal components.

a.Allow the computer to cool.

b.Press Fn to return from standby mode.

2.If the computer still enters standby mode unexpectedly, the internal fan or other parts may have failed. Have the computer serviced.

Computer screen problems

Problem: Incorrect characters appear on the screen.

Solution:

1.Make sure that the operating system and the application program are installed correctly.

2.If they are installed and configured correctly, have the computer serviced.

Chapter 4. Troubleshooting

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Lenovo S9E, S10E manual Computer screen problems

Contents

Lenovo IdeaPad S9e and S10e User Guide Page Contents Using external devices Upgrading and replacing devices Appendix A. Warranty information 119 Trademarks 157 Index 159 Viii Lenovo IdeaPad S9e and S10e User Guide Top view Getting to know your computer Integrated camera Wireless LAN mainPower button Wireless LAN auxiliary Fan louvers Wireless device switchAC power adapter jack Left-side view USB 2.0 port Right-side viewVGA port Multi-media reader slot Security keyhole Headphone jack externalMicrophone jack external LAN port Speakers System status indicatorsFront view Bottom view Battery latch spring loaded Memory RAM compartment Battery packBattery latch manual Hard disk drive/memory RAM compartment Putting your computer to standby Using your computerPutting your computer to standby or shutting it down Shutting down your computer Using the touch pad Using your computer Numeric keypad Using the keyboard Function key combinations Lenovo IdeaPad S9e and S10e User Guide Inserting a memory card Using memory cards Removing a memory card Using the integrated cameraUsing the Internet Using LAN port Attaching a security lock optional Using wireless LANSecuring your computer Using passwords To set a Supervisor Password To set a User Password Changing or Removing the Supervisor PasswordSelect Set Supervisor Password, and press Enter Select Set User Password, and press Enter Changing or Removing the User Password To set a Hard Disk Password Changing or Removing the Hard Disk Password System Update Installing device driversSelect Change Master Password, and press Enter Using battery and AC adapter Your computer batteries Checking battery status Using the AC adapter Using your computer Handling the battery Charging the battery Using your computer Lenovo IdeaPad S9e and S10e User Guide Using Lenovo Quick Start Using the Novo button with Lenovo Quick Start Changing the settings in Lenovo Quick Start Connecting a Universal Serial Bus USB device Using external devices Lenovo IdeaPad S9e and S10e User Guide Connecting a PC card device Connecting a VGA monitor Connecting an external display Connecting a headphone and audio device Lenovo IdeaPad S9e and S10e User Guide Connecting a Bluetooth device Connecting an external microphone Enabling Bluetooth communications How can I prevent problems with my Lenovo computer? TroubleshootingFrequently asked questions How can I contact the Customer Support Center? Where are the recovery discs?Where can I find warranty information? My computer is not operating properly Diagnosing problems Diagnosing problems using PC-Doctor for DOS Solution Troubleshooting Display problems Password problems Standby or hibernation problems Keyboard problemsPage Computer screen problems Page Click Advanced Sound problems Battery problems Startup problem Hard disk drive problem Other problems Lenovo IdeaPad S9e and S10e User Guide Upgrading and replacing devices Replacing the battery Slide the battery latch to the unlocked position Slide and hold the battery latch. Then, remove the battery Install a fully charged battery into the computer Upgrading and replacing devices Handling an HDD Upgrading the hard disk drive To replace the HDD Slide the HDD in the direction of the arrow Remove the HDD by pulling out the tab Lenovo IdeaPad S9e and S10e User Guide Slide the HDD in the direction of the arrow Lenovo IdeaPad S9e and S10e User Guide Replacing memory To install an SO-DIMM Lenovo IdeaPad S9e and S10e User Guide Upgrading and replacing devices Lenovo IdeaPad S9e and S10e User Guide Turn on the computer Lenovo IdeaPad S9e and S10e User Guide Getting help on the Web Getting help and serviceGetting help and service Calling the Customer Support Center Getting help and service Getting help around the world Country or Region Telephone Number Worldwide telephone list Country or Region Telephone Number Important safety information Safety, use, and care information Conditions that require immediate action Safety guidelines Service and upgrades Safety, use, and care information Power cords and power adapters Safety, use, and care information Plugs and outlets Extension cords and related devices Safety, use, and care information External devices Power supply statement Batteries Rechargeable battery notice Lithium coin cell battery notice Heat and product ventilation Safety, use, and care information CD and DVD drive safety Electrical current safety information Lenovo IdeaPad S9e and S10e User Guide 101 Laser compliance statement Lenovo IdeaPad S9e and S10e User Guide 103 Liquid crystal display LCD notice Additional safety information Using headphones or earphones 105 Be careful about where and how you workCaring your computer Lenovo IdeaPad S9e and S10e User Guide 107 For outdoor use Be gentle with your computerCarry your computer properly Other important tips Data safetyTake care in setting passwords Handle storage media and drives properly Cleaning the cover of your computer 111 Cleaning your computer keyboard Ergonomic information Cleaning your computer displayAccessibility and comfort 113 General Posture What if you are traveling? 115 MaintenanceGeneral tips for maintenance Questions about vision? Lenovo IdeaPad S9e and S10e User Guide 117 Lenovo IdeaPad S9e and S10e User Guide 119 Appendix A. Warranty informationLenovo Limited Warranty L505-0010-01 04/2008 What this Warranty Covers What Your Service Provider Will Do to Correct Problems How to Obtain Warranty Service 121 Replacement of a Product or PartYour Additional Responsibilities Use of Personal Information What this Warranty Does not Cover 123 Limitation of Liability Lenovo IdeaPad S9e and S10e User Guide 125 Other RightsEuropean Economic Area EEA Warranty information 127 Customer Replaceable Unit CRU Service Types of warranty service Product Exchange Service On-Site ServiceCourier or Depot Service Customer Carry-In or Mail-In Service Suplemento de Garantía para México 131 Lenovo IdeaPad S9e and S10e User Guide 133 Appendix B. Customer Replaceable Units CRUs Optional-service CRUs 135 Lenovo IdeaPad S9e and S10e User Guide 137 Appendix C. SpecificationsSpecifications Lenovo IdeaPad S9e and S10e User Guide 139 Appendix D. Notices Lenovo IdeaPad S9e and S10e User Guide 141 Wireless related information Wireless interoperabilityExport classification notice Television output notice Lenovo IdeaPad S9e and S10e User Guide 143 Usage environment and your healthElectronic emissions notices Federal Communications Commission FCC Statement 145 Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statement Lenovo IdeaPad S9e and S10e User Guide 147 Lenovo IdeaPad S9e and S10e User Guide 149 Lenovo IdeaPad S9e and S10e User Guide 151 Lenovo IdeaPad S9e and S10e User Guide 153 Energy Star model information Lenovo IdeaPad S9e and S10e User Guide 155 Explanation of hard disk capacity Portion of the hard disk space is used for specific purposes 157 Trademarks Lenovo IdeaPad S9e and S10e User Guide 159 Index Lenovo IdeaPad S9e and S10e User Guide Index 150 Index Lenovo IdeaPad S9e and S10e User Guide 128 Lenovo IdeaPad S9e and S10e User Guide