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Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Troubleshooting Charts

Models: ThinkPad 560Z Notebook PC Model 560Z

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Title: C79FPMST CreationDate: 06/22/98 12:26:52

Troubleshooting Charts

Troubleshooting Charts

If your computer has an error, it often displays a messa code, or a beep sounds when you power it on. Go through charts and look for your problem. If you find the problem page indicated and do the specified action.

Troubleshooting				Chart					Page
Error		codes				or	messages		106

No error codes or messages									111

Input			problems						112

Suspend				or	hibernation			problems	113

LCD	problems								116

Indicator					problems				117

Battery				problems					117

A hard disk drive problem									118

Infrared					communication			problems	118

A	universal				serial bus			problem	119

PC	Card			problems					120

A	printer				problem				123

External				monitor			problems		124

Port		replicator					problems		125

Other			option			problems			127

Software				problems					129

Other			problems						129

Chapter 4. Solving Computer Problems105

Image 119

Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Troubleshooting Charts

Contents

Title C79FPMST CreationDate 06/22/98 June First1998 Iii Thank You for Selecting an IBM ThinkPad 560Z ComputerFunctional Highlights Communication Vi IBM ThinkPad 560Z Users Reference Contents Your ConnectorAppendix B. Handling Tips Getting ServiceIndex IBM ThinkPad 560Z Users Reference About ThisIcons Used in This Book Must Used With Safety InformationBelow ThisTrash That NotOr short-circuit Do notGetting Familiar with Your Computer Front View Identifying the Hardware FeaturesCard Eject PortDrive Card SlotsRear View Bottom View with Battery Installed Each Icon System-Status IndicatorsTheShift ColorScrLk 1Open the cover on the external-diskette-drive connect Functions of Your ComputerAttaching the External Diskette Drive External diskette drive External-diskette-drive connector TrackPoint Keyboard FunctionsButtons Your ComputerCap Fn Key Lock Function Fn KeyPgDn PgUpIcon Key Combination+ PgDn KeyKeypad, Shiftpressand To enable or disable NumericNumeric Keypad HoldThinkPad Utility Programs Easy-SetupThen Power Computer. Hold Until Easy-Setup menu appears Change Using the arr Keys TrackPoint Click IconChanging the Screen Color Resources Initialize Simple Boot Flag functionIf you Are going to use a WillClick onOK to save the changesCancel or toon cancel them 1Click Easy-Setup ThemenuClick on one of the following Power-Onin the submenu Move Cursor Network in the submenuSave Changes ThinkPad ThinkPad Configuration ProgramConfiguration For WindowsDevice ManagerFor Windows NT 1Click onStart at the bottom corner of the screen MoveThinkPad Then click onView Angle Here to Online Users GuideUsers Guide LibraryThinkPad Customization Recovery CDBacking Up Your System Diskette FactoryBoard ConfigSafeThinkPad Web Site or Bulletin To replace the battery pack, do as follows Replacing the Battery PackTurn the computer over again then power on Replacing the Battery Pack Extending the Features of Your Computer Click onTrackPoint Properties Setting Press-to-SelectCustomizing the TrackPoint Clickthe Pace stick TowardLight Touch Setting SensitivityIncreasing Memory Computer by installingdual ainline memory module DimmInstalling the Dimm Install the Dimm into the memory slot For example, if you install 32-MB Total Memory Size How to CalculateRemoving the Dimm Increasing Memory Drop Upgrading the Hard Disk DriveAny Shock Not RepairedYou. should not replace it oftenComputer Right-side up, Power Mouse KeyboardKeypad Or NumericKeyboard Mouse External Keyboard Attaching an External Keyboard and MouseSpace Saver Keyboard UsingDisabling the TrackPoint 1Start the ThinkPad Configuration programAttaching an External Monitor OrExternal Restart the computer to make the changes effective Resolutions, Color Depths, and Frame TheRatesColor ResolutionExternal monitorLCD orLCD + External Display DepthInstalling a PC Card Upper slot Lower slot TheOnline Users Guide 1Stop Card Removing the PC CardOnStart CursorSettingstoPC Card slot 1InsertOutlet Release the telephone jack socket Card ModemUsers Guide You can also attachThinkPad the560 Port Replicator Using a Port ReplicatorThinkPad Port Replicator with Advanced EtherJet Feature Off Power is turned offYou Can Dock Then Click ForEnabling the CardBus Sockets 1Click On Start , moveUsing a Port Replicator Protecting Your Computer Computer goes off standby check box in the Power Using PasswordsPower-on password Hard-disk-drive passwordOther passwords Entering a PasswordSupervisor password Key 1Type Your Password1Start Easy-Setup Power-onHDD Click Type of password You want to setType Your Desired Appropriate Password Your password is set Hard Do Not Forget Your PasswordReset No wayFor a Power-On Password or Hard-Disk-Drive Password Changing or Removing a PasswordEnter On the menu For a Supervisor PasswordEnter the supervisor password SelectPasswordThen Enter press SelectPower on Removing a Power-On Password with Supervisor AuthoritySelectRestart Press Enter Again ClickEntering Your Personal Data Using the Personalization EditorEditor Open thePersonalization EditorThenAttribute . SpecifyWidth a Personalization Editor WindowDraw Image or Color Background Select FileData Deleting the Personalization WindowMenu Window then follow Instructions On the windowUsing Locks Using the Security Screw Using the Security Screw Solving Computer Problems Questions Frequently Asked QuestionsAndThinkPad ThinkPad ConfigurationFrequently Asked Questions How Desk? Disable Orauto disableHow Can Use But ThenIt? List All the drivers in aHow can I set DoesDrivers for This How can I maximize battery life?How Can Load On my computer?Using the Recovery CD on Shut Down TimerEntering Suspend Mode ConsiderationsOn theDevice Manager OnStartNotification BoxOptionsSelectProperties For OS/2 WarpFor DOS Type16550A PS2 Disk TheCritical Using Power ManagementUsing a PC Card Microphone USB Connector ConsiderationCardWizard Consideration Accessories Entertainment Using the NetMeeting SoftwareOccurs Troubleshooting GuideIf a Function-relatedTroubleshooting Charts Yes Or MessagesMessage Charts 2xx Have Computer Serviced Video Error Action Messages Codes orProblem Action Input ProblemsPS/2 ProblemsHibernation Value ComputerThis Now ProblemLCD Problems Diskette-drive-in-use Indicator ProblemsBattery Problems Infrared ProblemsHard-Disk-Drive Problem Bus Cursor toSettings andControl PanelIRQ CardEitherTone dialing DialingClick onAdvanced Click onPC Card Slots Port Printer ProblemExternal Monitor Problems Replicator InSettings hePort Get BusClick onMIDI/Joystick Port ProblemsCOM3 , orCOM4 For Windows NTOther Problems Software ProblemsTemporarily Environment Easy-Setup Testing Your ComputerSelect theTest icon then selectStart theicon or press ThinkPad 560 then Recovering Lost or Damaged SoftwareUsing the Diskette Factory Using the ThinkPad Customization CDSystem Customization News UpdatesUsing the ThinkPad Customization CD Getting Started9Press Restart Using the Recovery CDRecovering Lost or Damaged Software 137 Getting ServiceAbout Your Warranty Option List Information on Your ComputerProblem Recording Sheet Help by Telephone Customer Support and ServiceHelp by ThinkPad Web Site World ThinkPad EasyServFax Information Electronic Support ServicesProdigy Use Support and Service Client Support Line Purchasing Additional ServicesEnhanced PC Support Line Network and Server Support Line Ordering Support Line Services Warranty and Repair Services Ordering Publications Obtaining IBM Operating System UpdatesGetting Update Diskettes Features Appendix A. Features and SpecificationsExternal interface Features External Diskette DriveMB, 3.5-inch, unformatted diskette Environment SpecificationsSpecifications SizeNumber IBM Power CordsIBM Power Cords UsedCountries CordsIBM Power Cords ThinkPad Dos Appendix B. Handling TipsHandling Tips 157Ruggedized Mobile Computers BatteryHead Thighs Ergonomics InformationHandling Tips 161 Appendix C. Product Warranty and NoticesProduct Warranty ServiceLiability Extent of WarrantyYear 2000 Readiness and Instructions Trademarks Federal Communications Commission FCC Statement Electronic Emission NoticesEuropean Community Directive Conformance Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation dIndustrie Canada 167 GlossaryDimm Midi Prompt 171 IndexEDO Dram Online Users Guide, using Screen Problem 119 Index