Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Network and Server Support Line

Title: C79FPMST CreationDate: 06/22/98 12:26:52

Purchasing Additional Services

Assistance with client network interface cards and option

You can purchase this service on a one-time basis (for a incident).

Network and Server Support Line

Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and comp networks made up of IBM workstations and servers using major network operating systems. This line also supports the many popular non-IBM adapters and network interface cards.

This service includes technical support for the following:

Installing and configuring client workstations and servers

Identifying system problems and correcting problems on th client or the server

Using IBM and non-IBM network operating systems

Interpreting documentation

You can purchase this service for a single incident or fo incidents.

For more information about purchasing Network and Server Suppor

“Ordering Support Line Services” on page 148.

Chapter 5. Getting Service147