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Title: C79FPMST CreationDate: 06/22/98 12:26:52
Customer Support and Service
If possible, | be | at your computer | when you call: | |
In | the U.S. and Puerto Rico, | call | ||
In | Canada, | call |
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These lines are available 24 hours a day, 7 days a week answering
Product brochures
Location of IBM resellers
Services available from IBM
ThinkPad EasyServ
ThinkPad EasyServ is a courier repair service for IBM mobile products whereby your ThinkPad computer is picked up, sent t for repair, and then returned to the location of your choi service is available at no additional charge during the limit warranty period. Most computers can be repaired the day th arrive at the IBM repair location.
Support personnel first try to solve your problem over the ph they are unsuccessful, you can arrange for EasyServ service calling the PC Support Line.
If possible, you should use the | original ThinkPad shipping | mat | |||
that your computer came in for | |||||
available, the courier will deliver | a | shipping | carton | and | will |
later to pick it up. This service | is | available | only | in the U | |
Canada. |
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Getting Help around the | World |
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If | you | make | frequent | overseas trips or you are | residing a |
can register with the International Warranty Service Office. | |||||
office | will | issue an | International Warranty Service | Certificat |
you can use wherever IBM or IBM resellers sell and service products.
For more information on registering with the International
Warranty Service Office, call
Canada.
142 IBM ThinkPad 560Z User's Reference