Lenovo ThinkPad 560Z Notebook PC Model 560Z Purchasing Additional Services, Client Support Line

Title: C79FPMST CreationDate: 06/22/98 12:26:52

Purchasing Additional Services

Purchasing Additional Services

During and after the limited warranty period, you can purch additional services, such as:

Support for IBM and non-IBM hardware, operating systems, an application programs

Network setup and configuration

Upgraded or extended hardware repair services

Custom installation

The availability of the service and its name might vary by

Enhanced PC Support Line

Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical suppo provided for IBM computers and IBM or non-IBM options, operat systems, and application programs on the supported products li

This service includes technical support for the following:

Installing and configuring your out-of-warranty IBM computer

Installing and configuring non-IBM options in IBM computers

Assistance with the preloaded operating system

Using selected application software and games

Tuning performance, such as memory management

Installing device drivers remotely

Setting up and using multimedia devices

Identifying system problems

Interpreting documentation

You can purchase this service for a single incident or for

incidents.	For more information about purchasing the Enhanced PC
Support	“Ordering Support Line Services” on page 148.

Client Support Line

Client support is available to provide assistance with the fo

Installation and configuration of clients

Identification of system problems related to the client i network environment

146 IBM ThinkPad 560Z User's Reference