Title: C79FPMST CreationDate: 06/22/98 12:26:52

Customer Support and Service

Fax Information

In the U.S. and Canada, if you have a touch-tone telepho access to a fax machine, you can receive marketing and t information on such topics as computer hardware, operating

systems, and

local area networks

(LANs) by fax. You

can

cal

IBM

Automated

Fax System 24 hours a day, 7 days a week.

the

recorded

instructions, and

the information that

you

req

sent

your fax

machine.

 

 

 

 

To

access

the

IBM Automated Fax System, call:

 

In

the

U.S., 1-800-426-3395

 

In

Canada,

1-800-465-3299

 

 

 

 

 

Electronic Support Services

If you have a modem, you can access such public informat services as the electronic bulletin boards and messaging ar electronic conferences, and searchable databases available several of the most popular online information services.

Bulletin boards and online services contain information on many topics such as:

PC user groups

PC questions and answers

OS/2 topics

Problem solving

Technical information

Hardware and software configurations

Networking

The IBM Bulletin Board System (BBS) can be reached 24 hou day, 7 days a week. Modem speeds of up to 14,400 baud supported. Long-distance telephone charges might apply.

Chapter 5. Getting Service143

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Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Fax Information, Electronic Support Services