Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Getting Service, Appendix B. Handling Tips

Title: C79FPMST CreationDate: 06/22/98 12:26:52

Recovering Lost or Damaged Software. . . . . . . . . . . 133. . .

Using the Diskette Factory. . . . . . . . . . . . . . . .133. . . .

Using the ThinkPad Customization. .CD. . . . . . . . .133. .

Using the Recovery . CD. . . . . . . . . . . . . . . 135. . . . .

Chapter 5.	Getting Service	. . . . . . . . . 137
Information on Your Computer. . . . . . . . . . . . . . .139. . . .
Option List . .		. . . . . . . . . . . .139. . . .
Identification Numbers. . . . . . . . . . 139
Problem Recording Sheet. . . . . . . . . . . . . . . .140. . . .
Customer Support and Service. . . . . . . . . . . . . . .141. . . .
Help	by ThinkPad	Web .Site. . . . . . . . . . . . . .141. . . .

Help by Telephone. . . . . . . . . . . . . . . . . . 141. . . . . .

ThinkPad EasyServ . . . . . . . . . . . 142. . . . .

Getting Help around the .World. . . . . . . . . . . . .142. . .

Fax Information . . . . . . . . . . . . 143. . . . .

Electronic Support Services. . . . . . . . . . . . . . .143. . . .

Purchasing Additional Services. . . . . . . . . . . . . . .146. . . .

Enhanced PC Support Line . . . . . . . . . . . . . . .146. . . .

Client Support Line. . . . . . . . . . . . . . . . . . 146. . . . . .

Network and Server Support .Line. . . . . . . . . . . .147. . .

Ordering Support Line Services. . . . . . . . . . . . . .148. . .

Warranty and Repair Services. . . . . . . . . . . . . . 149. . . .

Obtaining IBM Operating System Updates. . . . . . . . . .150. .

Getting Update Diskettes. . . . . . . . . . . . . . . . 150. . . . .

Ordering Publications . . . . . . . . . . .150. . . .

Appendix A. Features and Specifications	. . . . . . . . . 151. .
Features	. . . . . . . . . 151

Specifications. . . . . . . . . . . . . .153. . . .

IBM Power Cords. . . . . . . . . . . . . . . . . . . . .154. . . . . .

Appendix B. Handling Tips			. . . . . . . . .		157
Appendix	C. Product	Warranty	and Notices	. . . . . . . .161.
Notices					163
Year 2000 Readiness and Instructions. . . . . . . . . . .163. .
Trademarks		. . . . . . . . . . . . .			164
Electronic		Emission	Notices. . . . . . . . . . . . . . .165. . . .
Glossary	. . .		. . . . . . . . . . .		167

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