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Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Getting Service, 137

Models: ThinkPad 560Z Notebook PC Model 560Z

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Title: C79FPMST CreationDate: 06/22/98 12:26:52

Getting Service

If you need further assistance, you can call your IBM r marketing representative.

You will need to know the following information when requestin repair service:

Identification number of your computer

Options installed in your system

Note: Use the record sheet on page 139.

Error message or problem

Note: Error messages can help identify which service act required and help the service representative provi and efficient service.

Use the record sheet on page 140.

Copyright IBM Corp. 1998

137

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Lenovo ThinkPad 560Z Notebook PC Model 560Z manual Getting Service, 137

Contents

Title C79FPMST CreationDate 06/22/98 1998 FirstJune Iii Thank You for Selecting an IBM ThinkPad 560Z ComputerFunctional Highlights Communication Vi IBM ThinkPad 560Z Users Reference Contents Your ConnectorAppendix B. Handling Tips Getting ServiceIndex IBM ThinkPad 560Z Users Reference About ThisIcons Used in This Book Must Used With Safety InformationBelow ThisTrash That NotOr short-circuit Do notGetting Familiar with Your Computer Front View Identifying the Hardware FeaturesCard Eject PortDrive Card SlotsRear View Bottom View with Battery Installed Each Icon System-Status IndicatorsScrLk ColorTheShift Attaching the External Diskette Drive Functions of Your Computer1Open the cover on the external-diskette-drive connect External diskette drive External-diskette-drive connector TrackPoint Keyboard FunctionsButtons Your ComputerCap Fn Key Lock Function Fn KeyPgDn PgUpIcon Key Combination+ PgDn KeyKeypad, Shiftpressand To enable or disable NumericNumeric Keypad HoldThinkPad Utility Programs Easy-SetupThen Power Computer. Hold Until Easy-Setup menu appears Change Using the arr Keys TrackPoint Click IconChanging the Screen Color Resources Initialize Simple Boot Flag functionIf you Are going to use a WillClick onOK to save the changesCancel or toon cancel them 1Click Easy-Setup ThemenuClick on one of the following Power-Onin the submenu Move Cursor Network in the submenuSave Changes ThinkPad ThinkPad Configuration ProgramConfiguration For WindowsDevice ManagerFor Windows NT 1Click onStart at the bottom corner of the screen MoveThinkPad Then click onView Angle Here to Online Users GuideUsers Guide LibraryThinkPad Customization Recovery CDBacking Up Your System Diskette FactoryThinkPad Web Site or Bulletin ConfigSafeBoard To replace the battery pack, do as follows Replacing the Battery PackTurn the computer over again then power on Replacing the Battery Pack Extending the Features of Your Computer Customizing the TrackPoint Setting Press-to-SelectClick onTrackPoint Properties Clickthe Pace stick TowardLight Touch Setting SensitivityIncreasing Memory Computer by installingdual ainline memory module DimmInstalling the Dimm Install the Dimm into the memory slot For example, if you install 32-MB Removing the Dimm How to CalculateTotal Memory Size Increasing Memory Drop Upgrading the Hard Disk DriveAny Shock Not RepairedYou. should not replace it oftenComputer Right-side up, Power Mouse KeyboardKeypad Or NumericKeyboard Mouse External Keyboard Attaching an External Keyboard and MouseSpace Saver Keyboard UsingDisabling the TrackPoint 1Start the ThinkPad Configuration programAttaching an External Monitor OrExternal Restart the computer to make the changes effective Resolutions, Color Depths, and Frame TheRatesColor ResolutionExternal monitorLCD orLCD + External Display DepthInstalling a PC Card Upper slot Lower slot TheOnline Users Guide 1Stop Card Removing the PC CardOnStart CursorSettingstoPC Card slot 1InsertOutlet Release the telephone jack socket Card ModemUsers Guide ThinkPad Port Replicator with Advanced EtherJet Feature Using a Port ReplicatorYou can also attachThinkPad the560 Port Replicator You Can Dock Power is turned offOff Then Click ForEnabling the CardBus Sockets 1Click On Start , moveUsing a Port Replicator Protecting Your Computer Computer goes off standby check box in the Power Using PasswordsPower-on password Hard-disk-drive passwordSupervisor password Entering a PasswordOther passwords Key 1Type Your Password1Start Easy-Setup Power-onType Your Desired Appropriate Password Click Type of password You want to setHDD Your password is set Hard Do Not Forget Your PasswordReset No wayFor a Power-On Password or Hard-Disk-Drive Password Changing or Removing a PasswordEnter On the menu For a Supervisor PasswordEnter the supervisor password SelectPasswordThen Enter press SelectPower on Removing a Power-On Password with Supervisor AuthoritySelectRestart Press Enter Again ClickEntering Your Personal Data Using the Personalization EditorEditor Open thePersonalization EditorThenAttribute . SpecifyWidth a Personalization Editor WindowDraw Image or Color Background Select FileData Deleting the Personalization WindowMenu Window then follow Instructions On the windowUsing Locks Using the Security Screw Using the Security Screw Solving Computer Problems Questions Frequently Asked QuestionsAndThinkPad ThinkPad ConfigurationFrequently Asked Questions How Desk? Disable Orauto disableHow Can Use But ThenIt? List All the drivers in aHow can I set DoesDrivers for This How can I maximize battery life?How Can Load On my computer?Using the Recovery CD on Shut Down TimerEntering Suspend Mode ConsiderationsOn theDevice Manager OnStartNotification BoxOptionsSelectProperties For OS/2 Warp16550A TypeFor DOS PS2 Disk Using a PC Card Using Power ManagementTheCritical CardWizard Consideration USB Connector ConsiderationMicrophone Accessories Entertainment Using the NetMeeting SoftwareOccurs Troubleshooting GuideIf a Function-relatedTroubleshooting Charts Message Or MessagesYes Charts 2xx Have Computer Serviced Video Error Action Messages Codes orProblem Action Input ProblemsHibernation ProblemsPS/2 This ComputerValue Now ProblemLCD Problems Battery Problems Indicator ProblemsDiskette-drive-in-use Hard-Disk-Drive Problem ProblemsInfrared Bus Cursor toSettings andControl PanelIRQ CardClick onAdvanced DialingEitherTone dialing Click onPC Card Slots Port Printer ProblemExternal Monitor Problems Port InSettings heReplicator Get BusClick onMIDI/Joystick Port ProblemsCOM3 , orCOM4 For Windows NTOther Problems Software ProblemsTemporarily Environment Easy-Setup Testing Your ComputerSelect theTest icon then selectStart theicon or press ThinkPad 560 then Recovering Lost or Damaged SoftwareUsing the Diskette Factory Using the ThinkPad Customization CDSystem Customization News UpdatesUsing the ThinkPad Customization CD Getting Started9Press Restart Using the Recovery CDRecovering Lost or Damaged Software 137 Getting ServiceAbout Your Warranty Option List Information on Your ComputerProblem Recording Sheet Help by ThinkPad Web Site Customer Support and ServiceHelp by Telephone World ThinkPad EasyServFax Information Electronic Support ServicesProdigy Use Support and Service Enhanced PC Support Line Purchasing Additional ServicesClient Support Line Network and Server Support Line Ordering Support Line Services Warranty and Repair Services Getting Update Diskettes Obtaining IBM Operating System UpdatesOrdering Publications Features Appendix A. Features and SpecificationsMB, 3.5-inch, unformatted diskette Features External Diskette DriveExternal interface Environment SpecificationsSpecifications SizeNumber IBM Power CordsIBM Power Cords UsedCountries CordsIBM Power Cords ThinkPad Dos Appendix B. Handling TipsHandling Tips 157Ruggedized Mobile Computers BatteryHead Thighs Ergonomics InformationHandling Tips 161 Appendix C. Product Warranty and NoticesProduct Warranty ServiceLiability Extent of WarrantyYear 2000 Readiness and Instructions Trademarks Federal Communications Commission FCC Statement Electronic Emission NoticesAvis de conformité à la réglementation dIndustrie Canada Industry Canada Class B Emission Compliance StatementEuropean Community Directive Conformance Statement 167 GlossaryDimm Midi Prompt 171 IndexEDO Dram Online Users Guide, using Screen Problem 119 Index