Table 2. Numeric error codes (continued)

Symptom or error

FRU or action, in sequence

 

 

 

1804

1.

Remove the WAN card that you

Unauthorized WAN card is plugged

 

installed.

in—Power off and remove the WAN card.

2.

System board.

 

 

1820

Remove all but the reader that you set up

More than one external fingerprint reader is

for the authentication.

attached. Power off and remove all but the

 

 

reader that you set up within your main

 

 

operating system.

 

 

 

 

1830

Install DIMM in Slot-0, but not in Slot-1.

Invalid memory configuration—Power off

Note: For the construction of the DIMM

and install a memory module to Slot-0 or

slot, see “1050 DIMM” on page 91.

the lower slot.

 

 

 

 

 

2000

1.

Undock docking station or port

Hard Drive Active Protection sensor

 

replicator if it is attached to the

diagnostics failed.Press <Esc> to

 

ThinkPad Notebook.

continue.Press <F1> to enter SETUP

2.

Place the ThinkPad Notebook on a

 

 

horizontal surface. Do not apply any

 

 

physical shock to the computer.

 

3.

Run Diagnostics -->ThinkPad Devices

 

 

-->HDD Active Protection Test.

 

 

2010

Inform the following information to the

Warning: Your internal hard disk drive

customer: If in the primary bay the customer

(HDD) may not function correctly on this

is using a non-IBM or non-Lenovo hard disk

system. Ensure that your HDD is supported

drive (HDD), or an old generation IBM

on this system and that the latest HDD

HDD which is not supported by this system,

firmware is installed.

with the risk in mind, the customer can still

 

use it by pressing ESC. If in the primary

 

drive bay the customer is using a supported

 

IBM/Lenovo HDD with an old firmware,

 

the customer needs to update its firmware to

 

the latest. The latest version is available at

 

http://www.lenovo.com/support

 

 

 

2100

1.

Reseat the hard disk drive.

Initialization error on HDD0 (Main hard

2.

Main hard disk drive.

disk drive)

3.

System board.

 

 

 

2102

1.

Reseat the hard disk drive.

Initialization error on HDD1 (Ultrabay hard

2.

Ultrabayhard disk drive.

disk drive)

3.

System board.

 

 

 

2110

1.

Reseat the hard disk drive.

Read error on HDD0 (Main hard disk drive)

2.

Main hard disk drive.

 

3.

System board.

 

 

 

2112

1.

Reseat the hard disk drive.

Read error on HDD1 (Ultrabay hard disk

2.

Ultrabay hard disk drive.

drive)

3.

System board.

 

 

 

Related service information

65

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Image 73
Lenovo W500 Remove all but the reader that you set up, For the authentication, Install Dimm in Slot-0, but not in Slot-1