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Lexmark 350d Clearing jams, Identifying jams, Understanding jam messages, Message, What to do

Models: 350d

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6 Clearing jams

6 Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams on page17. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path, and then press to clear the message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

Identifying jams

When the printer jams, the appropriate jam message appears on the printer control panel.

Understanding jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.

Message

200 Paper Jam - Remove Cartridge

201 Paper Jam - Remove Cartridge

202 Paper Jam - Open Rear Door

231 Paper Jam - Open Rear Door

23x Paper Jam - Open Rear Door

234 Paper Jam - Check Duplex

235 Paper Jam - Open Rear Door

24x Paper Jam - Check tray <x>

251 Paper Jam - Check Man Feeder

What to do

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Open the rear printer exit door.

2Remove the jammed print media.

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

Clearing jams

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Lexmark 350d manual Clearing jams, Identifying jams, Understanding jam messages, Message, What to do

Contents

User’s Guide E350d and E352dnJune 2006 Lexmark International, Inc. All rights reserved Safety informationEditionJune TrademarksChapter 2 Understanding print media guidelines ContentsChapter 4 Installing options Chapter 1 Learning about the printerNotices ContentsChapter 7 Troubleshooting Chapter 8 Administrative supportPrinter overview 1 Learning about the printerLearning about the printer Printer overview Learning about the printerEthernet connect Printer overview Learning about the printerPaper Menu Understanding the control panel Understanding the control panelLearning about the printer Indicates Button or control panel itemFunction StatusUnderstanding print media guidelines Weight2 Understanding print media guidelines What types of print media can be loaded?Paper Paper characteristicsWeight Selecting print mediaSmoothness Moisture contentFiber content Unacceptable paperSelecting preprinted forms and letterhead Understanding print media guidelines Selecting paperSelecting print media Media source or process TransparenciesUnderstanding print media guidelines Printing on letterhead Selecting transparenciesSelecting print media EnvelopesLabels Understanding print media guidelinesUnderstanding print media guidelines Storing print mediaCard stock Storing print mediaAvoiding jams Avoiding jamsUnderstanding print media guidelines Loading the 250-sheet tray 3 PrintingPrinting Loading the 250-sheet tray PrintingLoading the 250-sheet tray Printing6 Insert the 250-sheet tray Printing Extending the tray for legal-size or folio-size paperLoading the 250-sheet tray Loading the 250-sheet tray Printing Attaching the dust coverLoading the manual feeder Loading the manual feederPrinting Printing Linking traysSending a job to print Linking traysCanceling a job from the taskbar Canceling a print jobCanceling a job from the printer control panel Canceling a job from a computer running WindowsPrinting the menu settings page Printing the menu settings pageCanceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OSStandard Network appears Printing a network setup pagePrinting a network setup page Printing a font sample listAccessing the system board 4 Installing optionsInstalling options Accessing the system board Installing optionsAccessing the system board Installing options7 Remove the cover and set it aside Adding a memory card Adding a memory cardInstalling options Adding a flash memory card Adding a flash memory cardInstalling options Installing an optional 250-sheet drawer or 550-sheet drawer Installing an optional 250-sheet drawer or 550-sheet drawerInstalling options Recognizing installed options Recognizing installed optionsInstalling options Conserving supplies What the setting does5 Maintaining the printer Storing suppliesDescription Maintaining the printerOrdering supplies Part numberOrdering supplies Ordering a toner cartridgeChanging a toner cartridge Maintaining the printerOrdering supplies Maintaining the printer3 Remove the toner cartridge Maintaining the printer Photoconductor kit end-of-lifeOrdering a photoconductor kit Photoconductor kit end-of-lifeMaintaining the printer Changing a photoconductor kitPhotoconductor kit end-of-life Photoconductor kit end-of-life Maintaining the printerMachine voltage Maintenance kitMaintenance kit Recycling Lexmark productsClearing jams 6 Clearing jamsIdentifying jams Understanding jam messagesClearing jams Clearing a jamClearing a jam Clearing jams 4 Install the 250-sheet trayClearing a jam CAUTION The fuser or fuser area may be hot 5 Open the front door, and remove the print cartridge assemblyClearing jams Clearing a jamClearing a jam Clearing jams7 Open the rear exit, and remove the jammed pages Clearing a jam Clearing a jam in the manual feeder2 Open the front door, and remove the print cartridge assembly Clearing jamsClearing a jam Clearing jamsOnline customer support 7 TroubleshootingCalling for service TroubleshootingSolution Solving printing problemsTroubleshooting SymptomSymptom Turning on Reduced Curl modeTurning on Reduced Curl mode TroubleshootingAction Solving option problemsSolving option problems OptionProblem Solving service message issuesSolving paper feed problems Solving service message issuesProblem Solving print quality problemsSolving print quality problems TroubleshootingAction TroubleshootingSolving print quality problems ProblemMake sure the Paper Size setting in the Paper menu is correct TroubleshootingSolving print quality problems ProblemValues † Values marked by an asterisk * are the factory default settingsMenu selection PurposeCleaning the printhead lens Cleaning the printhead lensTroubleshooting Cleaning the printhead lens Troubleshooting5 Gently wipe the printhead lens with a clean, dry, lint-free cloth Enabling control panel menus 8 Administrative supportAdministrative support Disabling control panel menusAdministrative support Restoring factory default settingsSelecting printer operating mode Setting security using the Embedded Web Server EWSSupporting SNMPv3 Simple Network Management Protocol version Setting the system passwordUsing the secure Embedded Web Server Setting security using the Embedded Web Server EWSAdministrative support Locking the control panel menusSetting security using the Embedded Web Server EWS Industry Canada compliance statement NoticesConventions Electronic emission noticesJapanese VCCI notice Korean MIC statement Hot surface notice Power regulation noticeNotices European Community EC directives conformityTotal energy usage Off modeNoise emission levels Product energy consumptionLaser notice Statement of Limited Warranty for Lexmark E350d and E352dnLimited warranty Waste from Electrical and Electronic Equipment WEEE directiveLimitation of liability Limited warranty serviceExtent of limited warranty Statement of Limited Warranty for Lexmark E350d and E352dnStatement of Limited Warranty for Lexmark E350d and E352dn Additional rightsNotices Numerics IndexIndex