Problem Action | Lexmark 350d specification

Troubleshooting

Problem	Action

Part or all of the page is	Check the photoconductor kit to see if it is installed correctly.
printed in black.

The job prints, but the	•	Make sure the Paper Size setting in the Paper menu is correct.
top and side margins are	•	Make sure the margins are set correctly in your program.
incorrect.

Ghost images appear.	• Make sure the Paper Type setting in the Paper menu is correct.
	• Replace the photoconductor kit.
Gray background prints.	•	The Toner Darkness setting may be too dark. Change theToner Darkness setting in
		the Quality menu.
	• Adjust the Brightness to a darker setting.
	•	Adjust the Contrast to a darker setting.
	• The photoconductor kit may be defective.
		Replace the photoconductor kit.
Some of the print is cut	Adjust the paper guides to the proper positions for the loaded print media size.
off on the sides, top, or
bottom of the print
media.
Print is skewed or
inappropriately slanted.
Transparency print	• Use only transparencies recommended by the printer manufacturer.
quality is poor.	•	Make sure the Paper Type setting in the Paper menu is set to Transparency.

Solving print quality problems

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Lexmark 350d manual Problem Action

Contents

E350d and E352dn EditionJune Contents Contents Printer overview Learning about the printer Learning about the printer PostScript Menu Understanding the control panel Button or control panel item FunctionStatus Indicates What types of print media can be loaded? Understanding print media guidelines Selecting print media Paper characteristicsPaper Understanding print media guidelines Smoothness Unacceptable paper Selecting preprinted forms and letterhead Understanding print media guidelines Selecting paper Transparencies Understanding print media guidelines Printing on letterheadSelecting transparencies Labels Envelopes Card stock Storing print media Avoiding jams Loading the 250-sheet tray Printing Printing Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Sending a job to print Linking trays Canceling a job from the printer control panel Canceling a print jobCanceling a job from a computer running Windows Canceling a job from the taskbar Printing the menu settings Canceling a job from a Macintosh computerCanceling a job from a Macintosh computer running Mac OS Printing a font sample list Printing a network setup Accessing the system board Installing options Installing options Installing options Adding a memory card Adding a flash memory card Installing an optional 250-sheet drawer or 550-sheet drawer Click File à Properties Click the Install Options tab Recognizing installed options Storing supplies Maintaining the printerConserving supplies Ordering supplies Maintaining the printer Part number DescriptionAverage cartridge yield Changing a toner cartridge Ordering a toner cartridge Maintaining the printer Ordering a photoconductor kit Photoconductor kit end-of-life Changing a photoconductor kit Maintaining the printer Recycling Lexmark products Maintenance kitMachine voltage Part numbers Identifying jams Clearing jamsUnderstanding jam messages Message Clearing jams Clearing a jam Clearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Online customer support Calling for service TroubleshootingChecking an unresponsive printer Lexmark Status Messenger Utility Troubleshooting Solving printing problemsSymptom Solution Turning on Reduced Curl mode Solving option problems OptionAction Solving paper feed problems Solving service message issuesProblem Symptom Cause Solution Solving print quality problems Entire page is white Streaks appear on Printing is too dark Problem Action Purpose Menu selectionValues Driver option Cleaning the printhead lens Close the front door Turn the printer on Administrative support Disabling control panel menusEnabling control panel menus Selecting printer operating mode Restoring factory default settingsSetting security using the Embedded Web Server EWS Administrative support Using the secure Embedded Web Server Setting the system password Locking the control panel menus Industry Canada compliance statement Conventions Electronic emission notices European Community EC directives conformity Product energy consumption Noise emission levels Laser notice Statement of Limited Warranty for Lexmark E350d and E352dn Limited warranty service Additional rights Numerics Index Index