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Lexmark 350d manual Cleaning the printhead lens, Troubleshooting

Models: 350d

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Troubleshooting

Cleaning the printhead lens

Some print quality problems can be solved by cleaning the printhead lens.

1Turn the printer off.

2Press the button on the left side of the printer to release and lower the front door.

3Remove the print cartridge assembly by pulling on the toner cartridge handle.

Note: Do not press the button on the print cartridge assembly.

Place the print cartridge assembly on a flat, clean surface.

4Locate the glass printhead lens within the recessed area in the top of the printer.

Cleaning the printhead lens

Page 59

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Lexmark 350d manual Cleaning the printhead lens, Troubleshooting

Contents

June E350d and E352dnUser’s Guide 2006 Lexmark International, Inc. All rights reserved Safety informationEditionJune TrademarksChapter 2 Understanding print media guidelines ContentsChapter 4 Installing options Chapter 1 Learning about the printerNotices ContentsChapter 7 Troubleshooting Chapter 8 Administrative supportLearning about the printer 1 Learning about the printerPrinter overview Ethernet connect Learning about the printerPrinter overview Paper Menu Learning about the printerPrinter overview Learning about the printer Understanding the control panelUnderstanding the control panel Indicates Button or control panel itemFunction StatusUnderstanding print media guidelines Weight2 Understanding print media guidelines What types of print media can be loaded?Paper Paper characteristicsWeight Selecting print mediaSmoothness Moisture contentFiber content Unacceptable paperSelecting print media Understanding print media guidelines Selecting paperSelecting preprinted forms and letterhead Media source or process TransparenciesUnderstanding print media guidelines Printing on letterhead Selecting transparenciesSelecting print media EnvelopesLabels Understanding print media guidelinesUnderstanding print media guidelines Storing print mediaCard stock Storing print mediaUnderstanding print media guidelines Avoiding jamsAvoiding jams Printing 3 PrintingLoading the 250-sheet tray Loading the 250-sheet tray Printing6 Insert the 250-sheet tray PrintingLoading the 250-sheet tray Loading the 250-sheet tray Extending the tray for legal-size or folio-size paperPrinting Loading the 250-sheet tray Printing Attaching the dust coverPrinting Loading the manual feederLoading the manual feeder Printing Linking traysSending a job to print Linking traysCanceling a job from the taskbar Canceling a print jobCanceling a job from the printer control panel Canceling a job from a computer running WindowsPrinting the menu settings page Printing the menu settings pageCanceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OSStandard Network appears Printing a network setup pagePrinting a network setup page Printing a font sample listInstalling options 4 Installing optionsAccessing the system board Accessing the system board Installing options7 Remove the cover and set it aside Installing optionsAccessing the system board Installing options Adding a memory cardAdding a memory card Installing options Adding a flash memory cardAdding a flash memory card Installing options Installing an optional 250-sheet drawer or 550-sheet drawerInstalling an optional 250-sheet drawer or 550-sheet drawer Installing options Recognizing installed optionsRecognizing installed options Conserving supplies What the setting does5 Maintaining the printer Storing suppliesDescription Maintaining the printerOrdering supplies Part numberOrdering supplies Ordering a toner cartridgeChanging a toner cartridge Maintaining the printer3 Remove the toner cartridge Maintaining the printerOrdering supplies Maintaining the printer Photoconductor kit end-of-lifeOrdering a photoconductor kit Photoconductor kit end-of-lifePhotoconductor kit end-of-life Changing a photoconductor kitMaintaining the printer Photoconductor kit end-of-life Maintaining the printerMachine voltage Maintenance kitMaintenance kit Recycling Lexmark productsClearing jams 6 Clearing jamsIdentifying jams Understanding jam messagesClearing a jam Clearing a jamClearing jams Clearing a jam 4 Install the 250-sheet trayClearing jams CAUTION The fuser or fuser area may be hot 5 Open the front door, and remove the print cartridge assemblyClearing jams Clearing a jam7 Open the rear exit, and remove the jammed pages Clearing jamsClearing a jam Clearing a jam Clearing a jam in the manual feeder2 Open the front door, and remove the print cartridge assembly Clearing jamsClearing a jam Clearing jamsOnline customer support 7 TroubleshootingCalling for service TroubleshootingSolution Solving printing problemsTroubleshooting SymptomSymptom Turning on Reduced Curl modeTurning on Reduced Curl mode TroubleshootingAction Solving option problemsSolving option problems OptionProblem Solving service message issuesSolving paper feed problems Solving service message issuesProblem Solving print quality problemsSolving print quality problems TroubleshootingAction TroubleshootingSolving print quality problems ProblemMake sure the Paper Size setting in the Paper menu is correct TroubleshootingSolving print quality problems ProblemValues † Values marked by an asterisk * are the factory default settingsMenu selection PurposeTroubleshooting Cleaning the printhead lensCleaning the printhead lens 5 Gently wipe the printhead lens with a clean, dry, lint-free cloth TroubleshootingCleaning the printhead lens Enabling control panel menus 8 Administrative supportAdministrative support Disabling control panel menusAdministrative support Restoring factory default settingsSelecting printer operating mode Setting security using the Embedded Web Server EWSSupporting SNMPv3 Simple Network Management Protocol version Setting the system passwordUsing the secure Embedded Web Server Setting security using the Embedded Web Server EWSSetting security using the Embedded Web Server EWS Locking the control panel menusAdministrative support Industry Canada compliance statement NoticesConventions Electronic emission noticesJapanese VCCI notice Korean MIC statement Hot surface notice Power regulation noticeNotices European Community EC directives conformityTotal energy usage Off modeNoise emission levels Product energy consumptionLaser notice Statement of Limited Warranty for Lexmark E350d and E352dnLimited warranty Waste from Electrical and Electronic Equipment WEEE directiveLimitation of liability Limited warranty serviceExtent of limited warranty Statement of Limited Warranty for Lexmark E350d and E352dnNotices Additional rightsStatement of Limited Warranty for Lexmark E350d and E352dn Numerics IndexIndex