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Lexmark 350d manual Troubleshooting, Solving print quality problems, Problem, Action

Models: 350d

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Characters have jagged or uneven edges.

Troubleshooting

Problem

Entire page is white.

Streaks appear on the page.

Printing is too dark.

Characters have jagged or uneven edges.

Action

•Make sure the packaging material is removed from the photoconductor kit.

•Check the photoconductor kit and toner cartridge to be sure they are installed correctly.

•Replace the photoconductor kit.

•If you are using preprinted forms, make sure the ink can withstand temperatures of 210°C (410°F).

•Replace the photoconductor kit or toner cartridge.

•Change the Toner Darkness setting in the Quality menu.

•Change the Brightness setting in the Quality menu.

•Change the Contrast setting in the Quality menu.

Note: Macintosh computer users should make sure the lines per inch (lpi) setting is not set too high in the application.

•Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 Image Q.

•Enable Enhance Fine Lines.

•If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the application.

Solving print quality problems

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Image 56

Lexmark 350d Troubleshooting, Solving print quality problems, Problem, Action, Characters have jagged or uneven edges

Contents

June E350d and E352dnUser’s Guide Safety information EditionJuneTrademarks 2006 Lexmark International, Inc. All rights reservedContents Chapter 4 Installing optionsChapter 1 Learning about the printer Chapter 2 Understanding print media guidelinesContents Chapter 7 TroubleshootingChapter 8 Administrative support NoticesLearning about the printer 1 Learning about the printerPrinter overview Ethernet connect Learning about the printerPrinter overview Paper Menu Learning about the printerPrinter overview Learning about the printer Understanding the control panelUnderstanding the control panel Button or control panel item FunctionStatus IndicatesWeight 2 Understanding print media guidelinesWhat types of print media can be loaded? Understanding print media guidelinesPaper characteristics WeightSelecting print media PaperMoisture content Fiber contentUnacceptable paper SmoothnessSelecting print media Understanding print media guidelines Selecting paperSelecting preprinted forms and letterhead Transparencies Understanding print media guidelines Printing on letterheadSelecting transparencies Media source or processEnvelopes LabelsUnderstanding print media guidelines Selecting print mediaStoring print media Card stockStoring print media Understanding print media guidelinesUnderstanding print media guidelines Avoiding jamsAvoiding jams Printing 3 PrintingLoading the 250-sheet tray Printing Loading the 250-sheet tray6 Insert the 250-sheet tray PrintingLoading the 250-sheet tray Loading the 250-sheet tray Extending the tray for legal-size or folio-size paperPrinting Printing Attaching the dust cover Loading the 250-sheet trayPrinting Loading the manual feederLoading the manual feeder Linking trays Sending a job to printLinking trays PrintingCanceling a print job Canceling a job from the printer control panelCanceling a job from a computer running Windows Canceling a job from the taskbarPrinting the menu settings page Canceling a job from a Macintosh computerCanceling a job from a Macintosh computer running Mac OS Printing the menu settings pagePrinting a network setup page Printing a network setup pagePrinting a font sample list Standard Network appearsInstalling options 4 Installing optionsAccessing the system board Installing options Accessing the system board7 Remove the cover and set it aside Installing optionsAccessing the system board Installing options Adding a memory cardAdding a memory card Installing options Adding a flash memory cardAdding a flash memory card Installing options Installing an optional 250-sheet drawer or 550-sheet drawerInstalling an optional 250-sheet drawer or 550-sheet drawer Installing options Recognizing installed optionsRecognizing installed options What the setting does 5 Maintaining the printerStoring supplies Conserving suppliesMaintaining the printer Ordering suppliesPart number DescriptionOrdering a toner cartridge Changing a toner cartridgeMaintaining the printer Ordering supplies3 Remove the toner cartridge Maintaining the printerOrdering supplies Photoconductor kit end-of-life Ordering a photoconductor kitPhotoconductor kit end-of-life Maintaining the printerPhotoconductor kit end-of-life Changing a photoconductor kitMaintaining the printer Maintaining the printer Photoconductor kit end-of-lifeMaintenance kit Maintenance kitRecycling Lexmark products Machine voltage6 Clearing jams Identifying jamsUnderstanding jam messages Clearing jamsClearing a jam Clearing a jamClearing jams Clearing a jam 4 Install the 250-sheet trayClearing jams 5 Open the front door, and remove the print cartridge assembly Clearing jamsClearing a jam CAUTION The fuser or fuser area may be hot7 Open the rear exit, and remove the jammed pages Clearing jamsClearing a jam Clearing a jam in the manual feeder 2 Open the front door, and remove the print cartridge assemblyClearing jams Clearing a jamClearing jams Clearing a jam7 Troubleshooting Calling for serviceTroubleshooting Online customer supportSolving printing problems TroubleshootingSymptom SolutionTurning on Reduced Curl mode Turning on Reduced Curl modeTroubleshooting SymptomSolving option problems Solving option problemsOption ActionSolving service message issues Solving paper feed problemsSolving service message issues ProblemSolving print quality problems Solving print quality problemsTroubleshooting ProblemTroubleshooting Solving print quality problemsProblem ActionTroubleshooting Solving print quality problemsProblem Make sure the Paper Size setting in the Paper menu is correct† Values marked by an asterisk * are the factory default settings Menu selectionPurpose ValuesTroubleshooting Cleaning the printhead lensCleaning the printhead lens 5 Gently wipe the printhead lens with a clean, dry, lint-free cloth TroubleshootingCleaning the printhead lens 8 Administrative support Administrative supportDisabling control panel menus Enabling control panel menusRestoring factory default settings Selecting printer operating modeSetting security using the Embedded Web Server EWS Administrative supportSetting the system password Using the secure Embedded Web ServerSetting security using the Embedded Web Server EWS Supporting SNMPv3 Simple Network Management Protocol versionSetting security using the Embedded Web Server EWS Locking the control panel menusAdministrative support Notices ConventionsElectronic emission notices Industry Canada compliance statementPower regulation notice NoticesEuropean Community EC directives conformity Japanese VCCI notice Korean MIC statement Hot surface noticeOff mode Noise emission levelsProduct energy consumption Total energy usageStatement of Limited Warranty for Lexmark E350d and E352dn Limited warrantyWaste from Electrical and Electronic Equipment WEEE directive Laser noticeLimited warranty service Extent of limited warrantyStatement of Limited Warranty for Lexmark E350d and E352dn Limitation of liabilityNotices Additional rightsStatement of Limited Warranty for Lexmark E350d and E352dn Index NumericsIndex