December
Pro910 Series Users Guide
Contents
Copying
Printing
Scanning
Networking
Using SmartSolutions 125
Mailing
Faxing
Index
Troubleshooting
Safety information
Conserving energy
About your printer
Thank you for choosing this printer
Minimizing your printers environmental impact
Publications
Finding information about the printer
Conserving ink
Recycling
Go to http//smartsolutions.lexmark.com. Click Help to
Understanding the parts of the printer
Use
About your printer
Scanner unit Access the ink cartridges and printhead
Ordering ink cartridges
Ordering and replacing supplies
Return Program Cartridge Regular cartridge
Removing ink cartridges
Using genuine Lexmark ink cartridges
Installing ink cartridges
Replacing ink cartridges
Part Number
Ordering paper and other supplies
Paper Paper size
Recycling Lexmark products
Using the printer control panel
Using the printer control panel buttons and menus
Understanding the home screen
Navigating menus using the touch screen
Touch Paper Setup Paper Type
Changing the Sleep timeout
Use Scroll bar Scroll up and down the menu list
Saving paper and energy
Restoring factory default settings
Print Mode Setup 2-Sided Copy, Standalone On
Device Setup
Minimum system requirements
Using the printer software
Using the Windows printer software
Software installed during printer installation
Printer software
Launching an application
Using the Macintosh printer software
Use Printer Settings Customize settings for fax jobs
Launching the Print dialog
For Macintosh users
Finding and installing optional software
Accessing Web links
For Windows users
Downloading PCL and PS drivers Windows only
Reinstalling the printer software
Uninstalling the printer software
Updating the printer software
Using the Internet
Installing the printer software
Loading the paper tray
Loading paper and original documents
Page
Loading envelopes or photo paper
Page
Page
Load up to Make sure
Loading various paper types
Load up to Make sure Envelopes
Loading paper and original documents
Loading paper and original documents
Loading original documents on the scanner glass
Saving paper settings
Linking trays
Loading original documents into the ADF
Printing basic documents
Click Properties, Preferences, Options, or Setup
Printing
Tips for printing
Changing the print order of pages
Collating printed copies
Printing multiple pages on one sheet
Touch Print Documents
Printing specialty documents
Printing documents from a memory card or flash drive
Printing envelopes
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Printing on custom‑size paper
Working with photos
Using a memory card or flash drive with the printer
Touch View Photos
Printing photos using the printer control panel
Supported memory cards and file types
Tips
Connected. Use Camera to choose and print photos
Printing photos from a PictBridge-enabled digital camera
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Using the control panel
Setting the duplex printing dry time
Using the printer software
System Preferences Print & Fax select your printer
Managing print jobs
Finding the print queue for your printer
For Macintosh users
Creating a print queue
Setting your printer as the default printer
For Windows users
Pausing print jobs
Changing the default printing mode
Resuming print jobs
Canceling print jobs
Printing from a mobile device
What is LexPrint?
Supported printers
Copy More Options Number of Copies
Copying
Tips for copying
Making copies
Making a copy lighter or darker
Adjusting copy quality
Copying an ID card
Enlarging or reducing images
Placing separator sheets between copies
Collating copies using the printer control panel
Copying multiple pages on one sheet
Making a two‑sided duplex copy automatically
Placing an overlay message on each
Removing the background of a copy
Making a duplex copy
Making a duplex copy manually
Canceling copy jobs
Tips for scanning
Scanning
Scanning to a local computer
Scanning to a flash drive or memory card
Scanning to a network computer
Scanning photos for editing
Scanning documents for editing
Scanning directly to e‑mail using the printer software
How can I improve the quality of a scan?
Scanning FAQ
How do I scan in black and white?
Why am I being asked for a PIN?
Canceling scan jobs
If you want to change the Smtp server settings
Setting up the printer to e-mail
Setting up the e‑mail function
Changing the e‑mail settings after setup
Touch Add a Contact Add Contact Name
If you want to change the e‑mail settings
Creating an e-mail contact list
Address Book
Double‑click Printer Settings
Creating an e‑mail contact list using the computer
Contacts tab Individuals tab
Tips for e‑mailing
Sending e-mail
Scanning a document or photo to e-mail
Canceling an e‑mail
Touch Scan E‑mail
Scenario 1 Standard telephone line
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Faxing
Connected to different wall jacks
Connected to the same telephone wall jack
Tips for this setup
Scenario 2 Digital Subscriber Line DSL
Tips for this setup
Scenario 3 VoIP telephone service
To connect
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
EXT Line
Connecting the printer to a wall jack in Germany
Touch Fax Number
Setting the fax header
Fax Setup Dialing and Sending Fax Name
Entering your user information
Fax Setup Ringing and Answering Fax Footer
Configuring the fax settings
Configuring fax settings using the printer control panel
Setting the fax footer
Double-clickPrinter Settings
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
Using the Printer Settings in Macintosh
Creating a contact list using the fax software
Creating a contact list using the printer control panel
Creating a contact list
Sending faxes
To send a fax to a single recipient
Sending faxes using the printer control panel
Sending faxes using the computer
Tips for sending faxes
Receiving faxes automatically
Fax Setup Ringing and Answering Auto Answer On Accept
Receiving faxes
Tips for receiving faxes
Fax Setup Ringing and Answering Auto Answer
Faxing FAQ
Receiving faxes manually
When do I need to set Auto Answer to On?
What is a splitter and what type of splitter should I use?
What is my fax number?
What is my dialing prefix?
How can I check the dial tone?
Fax Setup Ringing and Answering Ring Pattern
How many rings should I set?
How do I set the distinctive ring for the printer?
Adjusting the dialing volume
How do I adjust the speaker volume on the printer?
What settings work best with voice mail service?
How do I change the resolution of the documents that I fax?
How do I know that the fax was sent successfully?
How do I send a fax using a phone calling card?
Fax Setup Fax Reports Transmission Log Printing
How do I send a fax at a scheduled time?
How do I block faxes?
How do I view the fax history of the printer?
How do I print a fax on both sides of the paper?
How do I forward a fax?
Can I retrieve failed faxes?
Fax Setup Fax Blocking Block No ID On Accept
Blocking faxes from unidentified senders
Supported network security options
Installing the printer on a wireless network
Wireless network compatibility
Networking
No Security
Printing a network setup
Information you will need during wireless setup
Network Setup Print Setup
Network Name Ssid
Information you will need during advanced wireless setup
Wireless Mode
Authentication
Authentication type Encryption method
Installing the printer on a wireless network
Encryption
Installing the printer on other computers
Indicator Printer status
Determining the printer status using the network indicators
For Windows users Click Unlisted Network
Special wireless installation instructions
Adding the printer to your wireless network
Before you begin
Assigning a static IP address
Changing wireless settings after installation
Click Configuration TCP/IP Set static IP address
Double‑click Wireless Setup Assistant
Adding a printer to an existing ad hoc wireless network
Advanced wireless setup
EAP‑MD5, MSCHAPv2, or Leap
Configuring Wi‑Fi Protected Setup manually
Configuring security
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
Configuring 802.1X Authentication
Installing the printer on an Ethernet network
If you have selected Do this
Performing network management tasks
Installing the printer on an Ethernet network
If the printer is currently set up for wireless
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up for Ethernet
Select Set as Default Printer from the menu
Using the printer over an Ethernet network
Selecting a printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Mac OS X version 10.5 or later
Double‑click Printer Setup Utility or Print Center
Sharing a printer in a Windows environment
Adding the printer
Click Sharing or Printer Properties
Sharing a printer in a Macintosh environment
What is Wi‑Fi Protected Setup?
Networking FAQ
Characters Security type
What is an SSID?
Where do I find my SSID?
What is a network?
Wireless network examples
How are home networks configured?
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
Why do I need a USB cable?
What is a USB cable?
How do I attach the USB cable?
Infrastructure Ad hoc
How are infrastructure and ad hoc networks different?
Checking printer connectivity
Finding the signal strength
Network Setup Wireless Networking
Checking computer connectivity
Remove Obstacles Between the Access Point and the Printer
How can I improve wireless signal strength?
Check the Wireless Signal Quality
Move the Printer Closer to the Access Point
Arrange the Network to Reduce Signal Absorption
Click Advanced or Configure
For Macintosh users with an access point
For Macintosh users with an AirPort base station
How do I find the MAC address?
What is a MAC address?
What is TCP/IP?
What is an IP address?
How do I locate IP addresses?
How are IP addresses assigned?
What is a key index?
What is the difference between Guided and Advanced setup?
Network Setup TCP/IP IPv4
Creating and customizing printer solutions
Using SmartSolutions
What are SmartSolutions?
Creating and customizing printer solutions
Click Visit Lexmark SmartSolutions
Using a Web browser
Checking ink levels
Using the printer control panel
Maintaining the printer
Maintaining ink cartridges
Cleaning the printhead nozzles
Cleaning the exterior of the printer
Touch Clean Printhead or Deep Clean Printhead
Cleaning the touch screen
Cleaning the scanner glass
Moving the printer to another location
Before you troubleshoot
Troubleshooting
If Troubleshooting does not solve your problem
Setup troubleshooting
Reconnect the Printer Power Supply
Software did not install
Change the Language Using the Printer Menus
Device Setup Language
Make Sure the INK Cartridges are Inserted Correctly
Print job does not print or is missing pages
Printer is busy or does not respond
Printer is printing blank pages
Cannot delete documents from the print queue
Make Sure the USB Port is Enabled in Windows
Cannot print through USB
Change Paper Source to Size Paper
Alignment Problem
Understanding printer messages
Cannot Collate Job
Close Printer
Communication Error
Default E‑mail Message
Change Paper Source to Size Type Paper
‑mail Server Not Specified
‑mail Transmission Error
Ink Cartridge Error
Duplex Unit Missing
Load Paper Source with Size Paper
Ink Cartridge Missing
Ink Cartridge Unsupported
Ink Low
No E‑mail Address
Memory Device Error
Network x Software Error
Load Paper Source with Size Type Paper
Printhead Cannot Move
Printhead Error
Paper Tray x Removed
Printer Memory Full
Printhead Missing
Printhead Unsupported
Printhead Warning
Proxy Error
Replace Ink Cartridge
Scanner Disabled
Security Certificate Error
SmartSolutions Update Failed
Clearing paper jams
Check the jam clearance area
Check the paper tray
Paper jam in the duplex unit
Paper jam in the exit tray
Check the ADF
Paper jam in the ADF select models only
Check under the ADF tray
Check Paper Condition
Paper or specialty media misfeeds
Check Paper Loading
Print troubleshooting
ADD Memory to the Computer
Streaks or lines on printed image
Print speed is slow
Check the INK Levels
Computer slows down when printing
Copy and scan troubleshooting
Copier or scanner does not respond
Scan was not successful
Scanner unit does not close
Poor copy or scanned image quality
Partial copies or scans of documents or photos
Cannot send e‑mail
Mail troubleshooting
Scanning takes too long or freezes the computer
Cannot scan to a computer over a network
Cannot attach files
Fax troubleshooting
Fax troubleshooting checklist
Connection checklist
Make Sure to Enter Your User Information in the Printer
Enable Error Correction
Enable Automatic FAX Conversion
Cannot send faxes
Cannot receive faxes
Make Sure That YOU have the Correct Manual Answer Code
Fax error messages on the printer control panel
Make Sure a FAX Driver is Installed
Cannot run the fax software
Troubleshooting 162
Nothing happens when a memory card is inserted
Memory card troubleshooting
Network troubleshooting
Memory card troubleshooting checklist
Ethernet Networking
Network troubleshooting checklist
Wireless Networking
General Networking
Make Sure the USB Cable is Working
Continue button is unavailable
Make Sure the Printer is Plugged in and Turned on
Make Sure the USB Port on the Computer is Working
Computer firewall is blocking communication with the printer
RUN the Installer Again
Network Setup Reset Network Settings Yes
Wireless troubleshooting
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Move Your Access Point Away from Other Electronic Devices
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 173
Check for Known Issues with the Access Point
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
United States Government Rights
Meter average sound pressure, dBA
Modular component notice
Licensing notices
Noise emission levels
Product disposal
Battery notice Static sensitivity notice
Sleep Mode
Temperature information
Power consumption
Product power consumption
European Community EC directives conformity
Off mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
181
182
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
South Africa telecommunications notice
Utilisation de ce produit en Suisse
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
185
186
Lexmark International, Inc., Lexington, KY
Statement of Limited Warranty
Limited warranty
Limited warranty service
Limitation of liability
Extent of limited warranty
Additional rights
Lexmark Software Limited Warranty and License Agreement
190
Microsoft Corporation Notices
Adobe Systems Incorporated Notice
Numerics
Index
EAP‑TLS
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VPN