Lexmark 90T9200, 901 Cannot attach files, Fax troubleshooting checklist, Connection checklist

Troubleshooting 158

MAKE SURE TO ENTER A VALID RECIPIENT E‑MAIL ADDRESS

MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL

This causes e‑mail to bounce back to your inbox.

Cannot attach files

SELECT A SUPPORTED FILE TYPE (JPEG OR PDF)

MAKE SURE THE FILE SIZE IS NOT TOO LARGE

Fax troubleshooting

Note: The fax function is available only in select printer models.

•“Fax troubleshooting checklist” on page 158

•“Cannot send faxes” on page 159

•“Cannot receive faxes” on page 160

•“Cannot run the fax software” on page 161

•“Fax error messages on the printer control panel” on page 161

For detailed descriptions of common terms and tasks, see the following:

•“Setting up the printer to fax” on page 71

•“Faxing FAQ” on page 88

Fax troubleshooting checklist

If you encounter problems sending and receiving faxes, then check the connection first:

1Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port.

If you do not hear a dial tone, then contact your line provider.

2While the printer is connected to the telephone line, check for a dial tone by plugging an analog telephone into the

port of the printer.

If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each item.

If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics in this section.

Connection checklist

•Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario.

•Make sure that the cables are connected to the correct ports.

•Make sure that the cables are securely plugged in.