Troubleshooting

167

If you want to connect only to a VPN, then the documents you want to print will not be printed until you have ended the VPN session. If you want to continue printing while connected to a VPN, then connect the printer to the computer using a USB cable. For more information, see the User’s Guide.

Wireless troubleshooting

“Resetting the wireless settings to factory defaults” on page 167

“Cannot print over wireless network” on page 167

“Wireless print server not installed” on page 170

“'Communication not available' message displays when printing wirelessly” on page 170

“Resolving intermittent wireless communications issues” on page 172

Resetting the wireless settings to factory defaults

From the home screen, navigate to:

> Network Setup > Reset Network Settings > Yes

To verify, print a network setup page, and then check the wireless settings.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again.

MAKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the home screen, navigate to:

> Demo Mode > Off > save the setting

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your access point is using WEP security, then the WEP key should be:

Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are casesensitive.

Page 167
Image 167
Lexmark Pro915, 901, 90T9251, 90E, 90T9250, 91E Wireless troubleshooting, Resetting the wireless settings to factory defaults

90E, 91E, 901, 90T9200, Pro915 specifications

Lexmark, a leader in printing and imaging solutions, offers a range of ink cartridges designed to enhance the performance and reliability of its printers. Among these cartridges are the Lexmark 90T9251 and 90T9250, which are specifically designed for the Pro915 series printers, along with the 90T9200 and 901 cartridges. Each of these products boasts unique features and technologies that cater to diverse printing needs.

The Lexmark 90T9251 and 90T9250 cartridges are high-yield options, providing users with a cost-effective solution for their printing demands. These cartridges are engineered to deliver sharp, professional-quality prints, making them ideal for both office environments and home use. The 90T9251 is a color cartridge, while the 90T9250 is a black cartridge, together allowing for vibrant color reproductions and crisp text. The high-yield nature of these cartridges means fewer replacements, thereby increasing productivity and minimizing downtime.

In addition to these cartridges, the Lexmark Pro915 printer utilizes advanced technology that enhances connectivity and usability. With features like wireless printing, mobile printing capabilities, and robust security protocols, the Pro915 is suitable for businesses that require flexible and secure printing solutions. The Lexmark mobile app further streamlines the printing process, allowing users to print directly from their smartphones or tablets.

The 90T9200 cartridge complements the Pro915 series by providing vibrant color options. This cartridge is designed to handle high-volume printing without sacrificing quality, ensuring that documents remain clear and visually appealing. This is particularly beneficial for marketing materials, presentations, and other professional documents.

Lastly, the Lexmark 901 cartridge is a standard-yield option that offers a balance between performance and cost. It is ideal for users with lower print volume who still require reliable quality. Despite being a standard cartridge, it does not compromise on the clarity and richness of color, making it suitable for everyday printing tasks.

In conclusion, Lexmark's range of cartridges, including the 90T9251, 90T9250, Pro915, 90T9200, and 901, reflects a commitment to quality, efficiency, and technological innovation. Each product is designed to meet specific user needs, whether for high-volume printing or everyday use, ensuring that every print job is executed with excellence.