December
Pro910 Series Users Guide
Contents
Scanning
Printing
Copying
Mailing
Using SmartSolutions 125
Faxing
Networking
Index
Troubleshooting
Safety information
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
Go to http//smartsolutions.lexmark.com. Click Help to
Understanding the parts of the printer
Use
About your printer
Scanner unit Access the ink cartridges and printhead
Return Program Cartridge Regular cartridge
Ordering and replacing supplies
Ordering ink cartridges
Installing ink cartridges
Using genuine Lexmark ink cartridges
Replacing ink cartridges
Removing ink cartridges
Part Number
Ordering paper and other supplies
Paper Paper size
Recycling Lexmark products
Using the printer control panel
Using the printer control panel buttons and menus
Understanding the home screen
Navigating menus using the touch screen
Use Scroll bar Scroll up and down the menu list
Changing the Sleep timeout
Touch Paper Setup Paper Type
Print Mode Setup 2-Sided Copy, Standalone On
Restoring factory default settings
Device Setup
Saving paper and energy
Using the Windows printer software
Using the printer software
Software installed during printer installation
Minimum system requirements
Printer software
Use Printer Settings Customize settings for fax jobs
Using the Macintosh printer software
Launching the Print dialog
Launching an application
Accessing Web links
Finding and installing optional software
For Windows users
For Macintosh users
Uninstalling the printer software
Reinstalling the printer software
Updating the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Installing the printer software
Loading the paper tray
Loading paper and original documents
Page
Loading envelopes or photo paper
Page
Page
Load up to Make sure
Loading various paper types
Load up to Make sure Envelopes
Loading paper and original documents
Loading paper and original documents
Loading original documents on the scanner glass
Saving paper settings
Linking trays
Loading original documents into the ADF
Printing
Click Properties, Preferences, Options, or Setup
Tips for printing
Printing basic documents
Changing the print order of pages
Collating printed copies
Printing multiple pages on one sheet
Printing documents from a memory card or flash drive
Printing specialty documents
Printing envelopes
Touch Print Documents
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Printing on custom‑size paper
Working with photos
Using a memory card or flash drive with the printer
Supported memory cards and file types
Printing photos using the printer control panel
Tips
Touch View Photos
Connected. Use Camera to choose and print photos
Printing photos from a PictBridge-enabled digital camera
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Using the printer software
Setting the duplex printing dry time
Using the control panel
Finding the print queue for your printer
Managing print jobs
For Macintosh users
System Preferences Print & Fax select your printer
For Windows users
Setting your printer as the default printer
Creating a print queue
Pausing print jobs
Changing the default printing mode
Resuming print jobs
Canceling print jobs
Supported printers
What is LexPrint?
Printing from a mobile device
Tips for copying
Copying
Making copies
Copy More Options Number of Copies
Copying an ID card
Adjusting copy quality
Enlarging or reducing images
Making a copy lighter or darker
Copying multiple pages on one sheet
Collating copies using the printer control panel
Placing separator sheets between copies
Removing the background of a copy
Placing an overlay message on each
Making a duplex copy
Making a two‑sided duplex copy automatically
Making a duplex copy manually
Canceling copy jobs
Scanning to a local computer
Scanning
Tips for scanning
Scanning to a flash drive or memory card
Scanning to a network computer
Scanning photos for editing
Scanning documents for editing
Scanning directly to e‑mail using the printer software
How do I scan in black and white?
Scanning FAQ
How can I improve the quality of a scan?
Why am I being asked for a PIN?
Canceling scan jobs
Setting up the e‑mail function
Setting up the printer to e-mail
Changing the e‑mail settings after setup
If you want to change the Smtp server settings
Creating an e-mail contact list
If you want to change the e‑mail settings
Address Book
Touch Add a Contact Add Contact Name
Contacts tab Individuals tab
Creating an e‑mail contact list using the computer
Double‑click Printer Settings
Tips for e‑mailing
Sending e-mail
Touch Scan E‑mail
Canceling an e‑mail
Scanning a document or photo to e-mail
Setup 1 Printer is connected to a dedicated fax line
Setting up the printer to fax
Faxing
Scenario 1 Standard telephone line
Connected to different wall jacks
Connected to the same telephone wall jack
Tips for this setup
Scenario 2 Digital Subscriber Line DSL
To connect
Scenario 3 VoIP telephone service
Tips for this setup
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
EXT Line
Connecting the printer to a wall jack in Germany
Fax Setup Dialing and Sending Fax Name
Setting the fax header
Entering your user information
Touch Fax Number
Configuring fax settings using the printer control panel
Configuring the fax settings
Setting the fax footer
Fax Setup Ringing and Answering Fax Footer
Using the Fax Setup Wizard in Windows
Configuring fax settings using the fax software
Using the Printer Settings in Macintosh
Double-clickPrinter Settings
Creating a contact list
Creating a contact list using the printer control panel
Creating a contact list using the fax software
Sending faxes
Sending faxes using the computer
Sending faxes using the printer control panel
Tips for sending faxes
To send a fax to a single recipient
Receiving faxes
Fax Setup Ringing and Answering Auto Answer On Accept
Tips for receiving faxes
Receiving faxes automatically
Receiving faxes manually
Faxing FAQ
Fax Setup Ringing and Answering Auto Answer
What is my fax number?
What is a splitter and what type of splitter should I use?
What is my dialing prefix?
When do I need to set Auto Answer to On?
How many rings should I set?
Fax Setup Ringing and Answering Ring Pattern
How do I set the distinctive ring for the printer?
How can I check the dial tone?
What settings work best with voice mail service?
How do I adjust the speaker volume on the printer?
How do I change the resolution of the documents that I fax?
Adjusting the dialing volume
Fax Setup Fax Reports Transmission Log Printing
How do I send a fax using a phone calling card?
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I print a fax on both sides of the paper?
How do I view the fax history of the printer?
How do I forward a fax?
How do I block faxes?
Blocking faxes from unidentified senders
Fax Setup Fax Blocking Block No ID On Accept
Can I retrieve failed faxes?
Wireless network compatibility
Installing the printer on a wireless network
Networking
Supported network security options
Information you will need during wireless setup
Printing a network setup
Network Setup Print Setup
No Security
Wireless Mode
Information you will need during advanced wireless setup
Authentication
Network Name Ssid
Encryption
Installing the printer on a wireless network
Authentication type Encryption method
Installing the printer on other computers
Indicator Printer status
Determining the printer status using the network indicators
Adding the printer to your wireless network
Special wireless installation instructions
Before you begin
For Windows users Click Unlisted Network
Click Configuration TCP/IP Set static IP address
Changing wireless settings after installation
Double‑click Wireless Setup Assistant
Assigning a static IP address
Adding a printer to an existing ad hoc wireless network
Advanced wireless setup
Configuring security
Configuring Wi‑Fi Protected Setup manually
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
EAP‑MD5, MSCHAPv2, or Leap
If you have selected Do this
Installing the printer on an Ethernet network
Configuring 802.1X Authentication
Performing network management tasks
Installing the printer on an Ethernet network
Using the printer locally USB
Using the printer wirelessly
If the printer is currently set up for Ethernet
If the printer is currently set up for wireless
Selecting a printer
Using the printer over an Ethernet network
Select Set as Default Printer from the menu
Double‑click Lexmark Extras Lexmark Setup Assistant
Sharing a printer in a Windows environment
Double‑click Printer Setup Utility or Print Center
Adding the printer
Mac OS X version 10.5 or later
Click Sharing or Printer Properties
Sharing a printer in a Macintosh environment
What is Wi‑Fi Protected Setup?
Networking FAQ
Where do I find my SSID?
What is an SSID?
What is a network?
Characters Security type
Wireless network examples
How are home networks configured?
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
How do I attach the USB cable?
What is a USB cable?
Why do I need a USB cable?
Infrastructure Ad hoc
How are infrastructure and ad hoc networks different?
Network Setup Wireless Networking
Finding the signal strength
Checking computer connectivity
Checking printer connectivity
Check the Wireless Signal Quality
How can I improve wireless signal strength?
Move the Printer Closer to the Access Point
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an AirPort base station
For Macintosh users with an access point
Click Advanced or Configure
How do I find the MAC address?
What is a MAC address?
How do I locate IP addresses?
What is an IP address?
What is TCP/IP?
What is the difference between Guided and Advanced setup?
What is a key index?
Network Setup TCP/IP IPv4
How are IP addresses assigned?
What are SmartSolutions?
Using SmartSolutions
Creating and customizing printer solutions
Creating and customizing printer solutions
Click Visit Lexmark SmartSolutions
Using a Web browser
Maintaining the printer
Using the printer control panel
Maintaining ink cartridges
Checking ink levels
Touch Clean Printhead or Deep Clean Printhead
Cleaning the exterior of the printer
Cleaning the printhead nozzles
Cleaning the touch screen
Cleaning the scanner glass
Moving the printer to another location
If Troubleshooting does not solve your problem
Troubleshooting
Setup troubleshooting
Before you troubleshoot
Change the Language Using the Printer Menus
Software did not install
Device Setup Language
Reconnect the Printer Power Supply
Make Sure the INK Cartridges are Inserted Correctly
Print job does not print or is missing pages
Printer is busy or does not respond
Printer is printing blank pages
Cannot print through USB
Make Sure the USB Port is Enabled in Windows
Cannot delete documents from the print queue
Understanding printer messages
Alignment Problem
Cannot Collate Job
Change Paper Source to Size Paper
Default E‑mail Message
Communication Error
Change Paper Source to Size Type Paper
Close Printer
Ink Cartridge Error
‑mail Transmission Error
Duplex Unit Missing
‑mail Server Not Specified
Ink Cartridge Unsupported
Ink Cartridge Missing
Ink Low
Load Paper Source with Size Paper
Network x Software Error
Memory Device Error
Load Paper Source with Size Type Paper
No E‑mail Address
Paper Tray x Removed
Printhead Error
Printer Memory Full
Printhead Cannot Move
Printhead Missing
Printhead Unsupported
Printhead Warning
Proxy Error
Security Certificate Error
Scanner Disabled
SmartSolutions Update Failed
Replace Ink Cartridge
Clearing paper jams
Check the jam clearance area
Check the paper tray
Paper jam in the duplex unit
Paper jam in the exit tray
Check the ADF
Paper jam in the ADF select models only
Check under the ADF tray
Check Paper Loading
Paper or specialty media misfeeds
Check Paper Condition
Print troubleshooting
Print speed is slow
Streaks or lines on printed image
Check the INK Levels
ADD Memory to the Computer
Copier or scanner does not respond
Copy and scan troubleshooting
Computer slows down when printing
Poor copy or scanned image quality
Scanner unit does not close
Partial copies or scans of documents or photos
Scan was not successful
Scanning takes too long or freezes the computer
Mail troubleshooting
Cannot scan to a computer over a network
Cannot send e‑mail
Fax troubleshooting checklist
Fax troubleshooting
Connection checklist
Cannot attach files
Enable Automatic FAX Conversion
Enable Error Correction
Cannot send faxes
Make Sure to Enter Your User Information in the Printer
Cannot receive faxes
Make Sure a FAX Driver is Installed
Fax error messages on the printer control panel
Cannot run the fax software
Make Sure That YOU have the Correct Manual Answer Code
Troubleshooting 162
Network troubleshooting
Memory card troubleshooting
Memory card troubleshooting checklist
Nothing happens when a memory card is inserted
Wireless Networking
Network troubleshooting checklist
General Networking
Ethernet Networking
Make Sure the Printer is Plugged in and Turned on
Continue button is unavailable
Make Sure the USB Port on the Computer is Working
Make Sure the USB Cable is Working
Computer firewall is blocking communication with the printer
RUN the Installer Again
Resetting the wireless settings to factory defaults
Wireless troubleshooting
Cannot print over wireless network
Network Setup Reset Network Settings Yes
Move Your Access Point Away from Other Electronic Devices
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 173
Check for Known Issues with the Access Point
Lexmark International, Inc All rights reserved
Product information
Edition notice
Trademarks
United States Government Rights
Licensing notices
Modular component notice
Noise emission levels
Meter average sound pressure, dBA
Product disposal
Battery notice Static sensitivity notice
Power consumption
Temperature information
Product power consumption
Sleep Mode
Industry Canada compliance statement
Off mode
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
181
182
South Africa telecommunications notice
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Regulatory notices for wireless products
Industry Canada Canada
Industry Canada Canada
185
186
Limited warranty
Statement of Limited Warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
Additional rights
Extent of limited warranty
Limitation of liability
Lexmark Software Limited Warranty and License Agreement
190
Microsoft Corporation Notices
Adobe Systems Incorporated Notice
Numerics
Index
EAP‑TLS
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VPN