T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Problem

Possible Causes

Solutions

 

 

 

 

Food does not broil

• Oven controls improperly set.

Make sure you touch the BROIL HI/LO pad.

properly in the oven

• Oven door not closed.

See the Using the Oven section.

 

 

• Improper shelf position

See the Broiling Guide.

 

being used.

 

 

 

• Food being cooked in a hot pan.

Use the broiling pan and grid that came with your

 

 

 

range. Make sure it is cool.

 

• Cookware not suited for broiling.

Use the broiling pan and grid that came with your range.

 

• Aluminum foil used on the

See the Using the Oven section.

 

broiling pan and grid has not

 

 

 

been fitted properly and

 

 

 

slit as recommended.

 

 

 

• Oven bottom not securely

• See the Installation Instructions.

 

seated in position.

 

 

 

 

 

Oven temperature

• Oven thermostat

• See the Adjusting the Oven Thermostat section.

too hot or too cold

needs adjustment.

 

 

 

 

 

Clock and timer

• Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

do not work

inserted in the electrical outlet.

 

grounded outlet.

 

• A fuse in your home may be blown

Replace the fuse or reset the circuit breaker.

 

or the circuit breaker tripped.

 

 

 

• Oven controls improperly set.

See the Using the Clock and Timer section.

 

 

 

 

Oven light does not work

• Light bulb is loose or defective.

Tighten or replace the bulb.

 

• Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

 

inserted in the electrical outlet.

 

grounded outlet.

 

 

 

 

Oven will not self-clean

• The oven temperature is too

Allow the range to cool to room temperature and

 

high to set a self-clean operation.

 

reset the controls.

 

• Oven controls improperly set.

See the Using the Self-Cleaning Oven section.

 

 

 

 

“Crackling” or

This is the sound of the

This is normal.

“popping” sound

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

 

Excessive smoking

• Excessive soil.

Touch the CLEAR/OFF pad. Open the windows to

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

clean cycle.

 

 

 

 

 

• This is normal in a new oven

To speed the process, set a self-clean cycle for a

 

and will disappear in time.

 

minimum of 3 hours. See the Using the Self-Cleaning

 

 

 

Oven section.

 

 

 

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LG Electronics LRG30355ST Food does not broil, Properly in the oven, Oven temperature, Too hot or too cold, Do not work