Troubleshooting
8.0TROUBLESHOOTING
Table 18 Troubleshooting
Symptom | Possible Cause | Check or Remedy | |
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| No power to unit | Check voltage at input terminal block. | |
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| Control voltage fuses (at | Locate and repair short. Replace fuses. | |
| transformer) open | ||
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Unit will not start | Float switch relay has closed | Check drain and line. Access through left panel. Power must be | |
due to high water in the | cycled at the disconnect to reset. Check return air static pressure is | ||
| condensate pan. | less than 0.3" wg. | |
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| Check terminal 37 and 38 for jumper or N/C contact. Check pins P39- | |
| Jumper not in place | 1 and | |
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| and | |
| “Cooling” is not displayed at | Adjust TEMP control setpoint and sensitivity to require cooling. | |
| the control panel. | ||
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| Short cycle prevention | Control software delays compressor 3 minutes cooling, from stop to | |
| control. | start | |
| Compressor contactor not | Check for 24 VAC ± 2 VAC at terminals TB2 to TB1 for Compressor 1; | |
| TB6 to TB5 for Compressor 2. If voltage, check contactor. If voltage, | ||
No cooling | pulling in. | ||
check freeze stat (FR1 and FR2). | |||
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| Compressor high head | See below for cause. | |
| pressure. | ||
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| Plugged filter/dryer. | Replace filter/dryer. | |
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| Low refrigerant charge. | Check pressure gauges. At low ambient temperatures, proper | |
| refrigerant charge is very important on units with | ||
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| Insufficient air flow across | Remove debris from coil and air inlets. | |
| condenser coil | ||
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Compressor high |
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head pressure | No fluid flowing through | Check fluid supply to regulating valve. Adjust valve if necessary. | |
| condenser. |
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| Condenser fan not operating | Check fan operation. | |
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| DIP switch not set to enable | See DIP switch settings Table 17. | |
| humidifier option | ||
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| “HUMIDIFY” not displayed | Increase humidity control setpoint and sensitivity to require | |
| at control panel | humidification. | |
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| Check voltage at | |
| Defective board | VAC. If no voltage, check wiring and/or replace board. Check wiring | |
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| from control panel to board. | |
Humidifier does |
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| Humidity display will indicate dashes. Check wiring from temperature/ | ||
not operate | Failed humidity sensor | humidity board to the control board and from the wall box to the | |
| control board. Replace wallbox or temperature/humidity circuit board | ||
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| (if remote). | |
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| No water flow | Make sure switch is in Run position. Check humidifier water supply | |
| (including filter screen) and check nylon overflow line if canister is full. | ||
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| Canister fill rate is not | Check fill valve screen opening and capillary tube for obstructions. | |
| keeping up with the steam | ||
| Check water supply pressure (minimum 10 psig). | ||
| output | ||
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| DIP switch not set to enable | See DIP switch settings Table 17. | |
| reheat option | ||
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| “HEAT” not displayed at the | Increase temperature setpoint to require heating. | |
Reheat will not | control panel | ||
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operate |
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Reheat safety open, | Check voltage at | ||
| defective reheat contact or | VAC ± 2 VAC. If voltage, check reheat contactor and reheat safety. If | |
| defective board | no voltage, check wiring and/or replace board. | |
| Element is burned out | Turn off power. Check element continuity with Ohm meter. | |
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