Service Manual
3 Troubleshooting (continued)
Table 3G (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Boiler Interface
FAULT | DESCRIPTION | CORRECTIVE ACTION |
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| The main control board has received a call | • The control board will release the call for heat after a |
for heat too quickly after the previous call for | set time period. | |
heat has ended. | • The control board will release the call for heat if the | |
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| outlet temperature drops too quickly. |
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|
| The unit has failed to prove main burner | • Inspect spark electrode and associated wiring for |
| ignition. It will require a manual reset before | damage and connection. Reference page 34 of this |
| attempting to fire again. | manual for removal and cleaning procedures. |
|
| Replace if necessary. |
|
| • Visually check for presence of a spark from the view |
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| port. |
|
| • Check for proper electrical grounding of the unit. |
|
| • Check incoming supply gas pressure. Natural and |
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| LP gas pressures should be between 4 - 14 inches w.c. |
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| (1.0 - 3.5 kPa). Refer to Section 6 - Gas Connections |
|
| of the Crest Installation and Operation Manual for |
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| detailed information concerning the gas supply. |
|
| • Verify that the plastic hose from gas valve 1 to the air |
|
| inlet is connected and is not damaged. |
|
| • Verify that the vent/air intake pipes are correctly |
Flame Failure |
| installed and that there are no obstructions. |
|
| |
Ignition |
| • If 120 vac is present at the main control board, check |
(will require a manual |
| |
| the wiring between the main control board and the gas | |
reset once the condition |
| valve. Replace the wiring if necessary. Do not |
has been corrected. |
| disconnect the wiring from the gas valve and attempt to |
Press the RESET button |
| measure voltage at that point. The main control board |
on the SMART TOUCH |
| can detect if the gas valve is not connected and will |
display to reset.) |
| display the Gas Valve / Connection fault. |
|
| • If 120 vac is present, check the outlet of the valve to |
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| ensure the valve is flowing gas. With a manometer |
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| connected to the outlet tap of the gas valve, when the |
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| unit is in the prepurge period, there should be a |
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| negative pressure present. When the valve is |
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| energized a change in pressure should occur. If the |
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| pressure change does not occur, the gas valve is not |
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| opening. Replace the gas valve. |
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| • Inspect flame sensor and associated wiring. |
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| Reference page 34 of this manual for removal and |
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| cleaning procedures. Replace if necessary. |
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| • Inspect the burner. Reference page 34 of this manual |
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| for removal and cleaning procedures. Replace if |
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| necessary. |
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