Lucent Technologies Voice/FAX Messaging manual Composing a Single Voice-fax Extension Greeting

Composing a Single Voice-fax Extension

Greeting

Fax messaging is a new capability and many callers will be unfamiliar with it at first. Callers will find it helpful if you record a greeting that briefly instructs them about your fax messaging.

Explain how to transmit a fax:

“This is Richard Hyatt at Gobels & Nixon. I’m away from my desk; please leave a message at the tone. If you want to include a fax with your message, press START on your fax machine when you finish speaking. If you want to send only a fax, press START on your fax machine now.”

Composing a Greeting If You Have a

Personal Fax Extension

While it is a true mailbox, a personal fax extension also acts as a storage site to reduce the memory limits of a single voice-fax extension for users who receive many faxes.

Callers cannot address voice messages to your personal fax extension.

■A personal fax extension stores faxes only. If you have a personal fax extension, the system automatically sends faxes to this extension.

■Fax messages addressed to your fax extension do not ring your telephone.

■Fax messages addressed to your fax extension do trigger your message light.

■Like voice-mail headers and voice messages, fax headers addressed to your personal fax extension are stored in your primary mailbox.

■In the case of a voice-fax message, a caller must address the message (both fax and voice) to your primary mailbox.

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