Lucent Technologies Voice/FAX Messaging manual Defining Call Types the first time

■1) prime-time internal, 2) prime-time external, and 3) out-of-hours calls

■1) prime-time busy, 2) prime-time no answer, and 3) out-of-hours calls

The first step is to define the types of calls you want to differentiate; then move on to changing call type definitions and assigning greetings to call types.

Call Types

Internal	Those from callers at your business location.
External	Those from outside your business location.
Busy	Those that come in when you are using your telephone line(s).
No answer	Those that come in when you do not answer.
Out-of-hours	Those that come in after standard business hours—defined by
	your system administrator.
	(Weekend greetings must be activated manually—basic mode
	only.)

Defining Call Types (the first time)

1.Press 3 4 from the Activity Menu.

2.Press one of the following:

1Differentiate internal/external calls.

2Differentiate busy/no answer calls.

3.Press one of the following:

3

4

Differentiate out-of-hours calls.

Make no distinction between prime time and out-of-hours calls.

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