GAudioH

Symptom

Cause/Solution

Page

Audio is not output.

• Check the connections for all devices.

C 3,

 

• Check the speaker connections and configurations.

6, 7, 8, 9, 10

 

C 6,

 

• Check whether the audio device power is turned on.

55, 56

 

 

• Adjust the master volume.

19

 

• Cancel the mute mode.

19

 

• Select a suitable input source.

18

 

• Select a suitable input mode.

66

 

• Disconnect the headphones. No sound is output from the

74

 

speakers when headphones are connected.

 

No sound is

• Check if the surround speakers are connected to the SURROUND

produced from

terminals.

 

surround speaker.

 

 

No sound is

• Check if “Pre Assign” is set appropriately in order to output audio

55

produced from

from the surround back speakers.

 

surround back

• Set “Speaker Config.” – “S.Back” on the menu to something

55

speaker.

other than “None”.

 

 

• Set the surround mode to something other than “STEREO” and

24

 

“VIRTUAL”.

 

No sound is

• Check if “Pre Assign” is set appropriately in order to output audio

55

produced from front

from the front height speakers.

 

height speaker.

• Set “Speaker Config.” – “F.Height” on the menu to something

56

 

other than “None”.

 

No sound is

• Check the subwoofer connections.

C 6,

produced from

 

31, 32

subwoofer.

 

 

 

• Turn on the subwoofer’s power.

 

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

55

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

55, 56

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

surround mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

66

output.

 

 

Dolby TrueHD, DTS-

• Make HDMI connections.

6

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

Symptom

Cause/Solution

Page

Dolby PLg mode or

• Check that “Speaker Config.” – “Center” or “Surround” is set

55

DTS NEO:6 mode

to other than “None”. If the speaker system is 2.0/2.1ch, this

 

cannot be selected.

surround mode cannot be selected.

 

 

• When headphones are used, Dolby PLg or DTS NEO:6 cannot be

 

selected.

 

Audyssey MultEQ®,

• Switch the surround mode to other than “DIRECT” or “PURE

24

Audyssey Dynamic

DIRECT”.

 

EQ® and Audyssey

• When headphones are used, MultEQ®, Dynamic EQ® and

Dynamic Volume®

Dynamic Volume® cannot be selected.

 

cannot be selected.

 

 

Dynamic EQ® and

• Run Audyssey® Auto Setup.

11, 35

Dynamic Volume®

 

 

cannot be selected.

 

 

M-DAX cannot be

• Check that an analog signal or PCM signal (fs=44.1/48 kHz) is

52

selected.

input. For playback of multichannel signals such as Dolby Digital

 

 

or DTS surround, M-DAX cannot be used.

 

 

• Switch the surround mode to other than “DIRECT” or “PURE

24

 

DIRECT”.

 

GRadioH

 

 

Symptom

Cause/Solution

Page

Reception fails, or

• Change the antenna orientation or position.

9

there is a lot of noise

• Separate the AM loop antenna from the unit.

9

or distortion.

• Use an FM outdoor antenna.

9

 

• Separate the antenna from other connection cables.

9

version Basic

version Advanced

Information

88