GVideoH

Symptom

Cause/Solution

Page

 

No picture appears.

• Check the connection between the video output terminal of this

13, 14

 

 

unit and the input terminal of the TV.

–

 

 

• Match the input settings to the input terminal of the TV connected

 

 

to this unit.

 

 

GAudioH

 

 

 

Symptom

Cause/Solution

Page

 

Audio is not output.

• Check the connections for all devices.

9,10,13,14,

 

 

 

15,16,17,18,

 

 

 

19, 20, 21

 

 

• Check the speaker connections and configurations.

83, 84, 85,

 

 

 

86, 87, 88,

 

 

 

89, 90

 

 

• Check whether the audio device power is turned on.

–

 

 

• Adjust the master volume.

30, 101

 

 

• Cancel the mute mode.

30, 101

 

 

• Check the connection with the playback device and select the

29, 101

 

 

proper input source.

122

 

 

• Match the input mode and the terminal assigned to be the digital

 

 

input terminal.

138

 

 

• Disconnect the headphones. No sound is output from the

 

 

speakers when headphones are connected.

 

 

The volume does not

• The maximum volume is set too low. Set the maximum volume

112

 

increase.

using “Limit”on the menu.

–

 

 

• Power for external devices connected to the output connectors

 

 

of the unit may not be turned on. Check the power of connected

 

 

 

external devices.

 

 

No sound is

• Check if the surround speakers are connected to the SURROUND

–

 

produced from

terminals.

 

 

surround speakers.

 

 

 

No sound is

• Check if “Assign Mode” is set appropriately in order to output

124

 

produced from

audio from the surround back speakers.

124

 

surround back

• Set “Speaker Config.” – “Surr. Back” on the menu to something

 

speakers.

other than “None”.

72

 

 

• Set the sound mode to something other than “STEREO” and

 

 

“VIRTUAL”.

 

 

Symptom

Cause/Solution

Page

No sound is

• Check if “Assign Mode” is set appropriately in order to output

124

produced from front

audio from the front height speakers.

124

height speakers.

• Set “Speaker Config.” – “Front Height” on the menu to something

 

other than “None”.

 

No sound is

• Check the subwoofer connections.

83, 84, 85,

produced from

 

86, 87, 88,

subwoofer.

 

89, 90

 

• Turn on the subwoofer’s power.

–

 

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

124

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

124, 126

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

sound mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

122

output.

 

 

Dolby TrueHD, DTS-

• Make HDMI connections.

9, 10

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

Dolby PLg mode or

• Check that “Speaker Config.” – “Center” or “Surround” is set to

124

DTS NEO:6 mode

other than “None”. If the speaker system is 2.0/2.1-channel, this

 

cannot be selected.

sound mode cannot be selected.

 

 

• When headphones are used, Dolby PLg or DTS NEO:6 cannot be

–

 

selected.

 

Audyssey MultEQ®,

• Switch the sound mode to other than “DIRECT” or “PURE

72

Audyssey Dynamic

DIRECT”.

 

EQ® and Audyssey

• When headphones are used, Audyssey MultEQ®, Audyssey

–

Dynamic Volume®

Dynamic EQ® and Audyssey Dynamic Volume® cannot be selected.

 

cannot be selected.

 

 

Audyssey Dynamic

• Run Audyssey® Setup.

22, 91

EQ® and Audyssey

 

 

Dynamic Volume®

 

 

cannot be selected.

 

 

“M-DAX” cannot be

• Check that an analog signal or PCM signal (Sample Rate=44.1/48

111

selected.

kHz) is input. For playback of multichannel signals such as Dolby

 

 

Digital or DTS surround, “M-DAX” cannot be used.

72

 

• Switch the sound mode to other than “DIRECT” or “PURE

 

DIRECT”.

 

instructions Advanced instructions Basic

Information

DVD

154