Troubleshooting

The TV goes blank or the input source changes

The Device Overview page item might be programmed to switch the input source. Select the device without issuing IR codes (page 8).

The configuration file is corrupted

When this very unlikely event occurs, you can use Wizz.it to upload a new configuration file. Taken into account that all your customized commands, devices, and macros will be lost and

you will have to reprogram your RC5400. The Rivert function on the third Setup page is also available to get the smaller size of the default configuration file.

Error messages

If one of the following error messages occurs, please contact your Marantz authorized dealer or Marantz customer service: l Cant open configuration file

l Configuration file error

l No configuration file found

l Invalid configuration file version

Tip

The bulletin boards and friendly users at www.remotecentral.com

 

can often give you help with problems on weekends or in

 

evenings when your Marantz authorized dealer or Marantz

 

technical support may not be available.

Recharging Problems

The batteries wont recharge

Make sure you are using the rechargeable battery pack and the docking station (DS5400) supplied with your RC5400.

Make sure the battery pack is installed properly in your RC5400 (see page 4).

The indicator light on the docking station flashes

Check if the contacts on the docking station are clean and free of obstructions.

Make sure the RC5400 lies properly on the docking station.

Make sure the battery pack is installed properly (see page 5).

User Guide

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