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Mitsubishi Electronics R100 Problem, Problem, Solution, Solution, Appendix -Troubleshooting

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Appendix -Troubleshooting

Troubleshooting

The R100 Wireless Gateway is designed to be very easy to install and operate. However, if you experience difficulties, use the information in this chapter to help diagnose and solve problems. If you cannot resolve a problem, contact Technical Support, as listed at the back of this manual.

Common Problems and Solutions

Problem

Gateway does not power up:

Solution

•Check for a faulty power supply by measuring the output voltage of the adaptor with an electrical test meter.

•Check failedAC supply (power outlet)

Problem

Cannot communicate with the Wireless Gateway through a wired network connection.

Solution

• Verify network configuration by ensuring that there are no duplicate IP addresses. Power down the device in question and ping the assigned IP address of the device. Ensure no other device responds to that address.

	• Check that the cables used have proper pin outs and connectors or	Troubleshooting
	use another network cable.	Troubleshooting
	use another network cable.

R100 Wireless Gateway

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Contents

Page R100 Wireless Gateway Table of Contents Page Page Disclaimer Chapter 1 - Introduction Overview System Requirements •Wireless Connectivity and backwards compatibility •Secure wireless connectivity •Multiple local network ports •Broadband port •Shared Intenet access •USB device support •Printer sharing •Easy setup and management Network Topology Network Backbone Agent to an ISP Agent to Another Network PWR (Power) AIR (Wireless Network) WAN (Wide Area Network) LAN 1-4(Local Area Network) Installation Chapter 2 - Installation LAN Connection: Power Connection: Printer Connection: USB Connection: Page Page Wired Connection Wireless-Connection default Printer Connection Chapter 3 - Software Configuration Configuring the R100 Wireless Gateway Setting an IP address for the Wired or Wireless Connection Getting the IP Automatically Setting an IP Address Manually setup.exe Finish 1. Wireless Gateway Utilities 2. Connect to the WLAN Web Manager Configure User Name & Password Home Page 3. Set your own password 4. Use Quick Install Operation Mode Quick Setup Quick Setup in Wireless Gateway Mode Middle: High: Save&Restart Page Wireless Interface SSID Channel Auto Wireless Mode Auto 54G Only TKIP: AES: 64/128-bitversus 40/104-bit Passphrase TKIP AES WEP-64bits WEP-128bits WEP Key Key Index key rotation Network Key Rotation Interval Bridge AP Mode Channel Connect to APs in Remote Bridge List (Yes/No) Allow anonymous? (Yes/No) MAC Address Access Control Adding a MAC Address MAC Address Add Radius Setting Server IP Address – Server Port – Connection Secret – Advanced DTIM Interval (1~255) – Beacon Interval (1~65535) – Enable Frame Bursting? – Enable Radio Date to Enable Radio WAN & LAN WAN Connection Type Static IP PPPoE PPTP DNS Server 1/DNS Server PPPoE or PPTP Account PPPoE or PPTP User Name Password DNS and WINS Server Setting Assign IP Address Manually Manually Assigned IP List MAC Address Add Del Route Apply to routing table Static Route List Network/Host IP Netmask Miscellaneous Enable UPnP Remote Log Server Time Zone NTP Server DDNS Setting Dynamic DNS Enable the DDNS Client Yes Server NAT Settings Port Trigger Enable Port Trigger Well Known Applications Trigger Port List Virtual Server List Virtual DMZ Basic Configuration LAN to WAN Filter (Outgoing Traffic) WAN to LAN Filter LAN to WAN Filter Table and WAN to LAN Filter Table URL Filter FTP Server Encrypted files are not supported Force to Eject USB Disk Enable FTP Server Yes Login as Anonymous: Login User Account List Max. Login Rights Read/Write/Erase: Read/Write: User Account and Privileges Banned IP List Client Setting Web Camera 2.Select Tools->Internet Options->Security->Local Intranet Custom Level GotoInternetOptionsfromthe Toolsmenu Page Web Camera vs. DDNS Security Mode Setting Enable Security Mode Date to Enable Security Mode Time to Enable Security Mode Page Wireless Gateway Router Access Point Router Apply Home Quick Setup in Router Mode Router Apply Home Quick Start Access Point Apply Quick Setup in Access Point Mode Configure Wireless Interface IP Config in Access Point Mode IP Config LAN Get IP Automatically Status System Setup Change Password admin Save Page Setting Management Save As a File HERE Save Target As Load From a File Factory Default Restoring Factory Default Settings Web Manager Factory Default Restore Hardware DHCP Leases Port Forwarding Routing Table System Log Using a Hub Installing the Printer Driver (2)Choose Install by the Add Printer Wizard computer Page Printer Custom Settings… Add Standard TCP/IP Printer Port Wizard and go back to AddPrinter Wizard AddPrinterWizard Printer Setup Wizard Printer Setup Wizard Start-->Program-->R100 Wireless Gateway add a Standard TCP/IP port. Refer to Verifying Your Printer Verifying Your Printer (Cont’) Chapter 4 - Wireless Performance Performance Appendix -Troubleshooting Problem Solution Reset Restore Factory Default Advanced Setup Name Page http://www.MitsubishiElectric.com.au Firmware Upgrade Appendix - Glossary Broadband Client Device name DHCP (Dynamic Host Configuration Protocol) - This protocol allows Frame-bursting Firewall Gateway Handshaking IEEE PC Card PPP (Point-to-Point WAN (Wide Area Network) Appendix - GNU General Public License Availability of source code GNU GENERAL PUBLIC LICENSE Preamble Terms & conditions for copying, distribution, & modification Page Page Page Page NO WARRANTY Australian Service Contacts www.mitsubishielectric.com.au New South Wales and Australian Capital Territory Queensland South Australia and Northern Territory Western Australia New Zealand Web site: www.bdt.co.nz