Appendix -Troubleshooting

Problem

My 802.11b PC Card will not associate with the R100 Wireless Gateway.

Solution

Follow these steps:

1.Try to bring the devices closer together; the PC Card may be out of range of the R100.

2.Confirm that the R100 and PC Card have the same SSID.

3.Confirm that the R100 and PC Card have the same Encryption settings, if enabled.

4.Confirm that the R100’s Air and Link LEDs are solid green.

5.Confirm that the authorization address of the WLAN PC card if

Problem

table includes or excludes the MAC Wireless Access Control is enabled.

The throughput seems slow.

Solution

To achieve maximum throughput, verify that your antennas are well- placed, not behind metal, and do not have too many obstacles between them. If you move the client closer to the R100 and throughput increases, you may want to consider adding a second R100 Gateway and implementing roaming.

•Check antenna, connectors and cabling.

•Verify network traffic does not exceed 37% of bandwidth.

•Check to see that the wired network does not exceed 10 broadcast messages per second.

•Verify wired network topology and configuration.

Troubleshooting

R100 Wireless Gateway

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