Page 30
MODELS: WD-60C9 / WD-65C9 / WD-73C9 / WD-60737 / WD-65737 / WD-73737 / WD-82737
WD-65837 / WD-73837 / WD-82837

ERROR CODES

Error Codes, descriiptions and the most likely cause of the error are listed below:
Code 34 - Lamp Enable is generated to activate the Lamp
Code 57 - Lamp Enable is generated during P-ON sequence, but no Lamplit signal is received from the Ballast.
Code 61 - No Lamp Enable is received at the PWB-MAIN and Ballast.
Code 66 - Lamp enable is received at the PWB-MAIN but not at the Ballast.

ERROR CODE LOG

The Error Code Log may be helpful to retrieve the code for an error that occurred in the past.
To access the Error Code Log: Press <MENU> <3-5-6-4>
Error Code Definitions
• P AGE - Current page number
• CURRENT TIME - total hours of operational use.
• LAMP TIME - usage hours when the error
occurred.
• CODE - the specific Error Code that occurred.
• ST A TUS: HAPPENED - Indicates an error was
recorded.
Press <CANCEL> to erase the Log.
Note: Lamp Cover errors (32) are not recorded.
NOTE: The Error Code Log is intended as a reference tool and is not meant to be used as a final determination of a
defective part.

***** PAGE (001/001) *****

CURRENT TIME: 01455 HOURS
LAMP TIME CODE STATUS
00413 HRS 57 HAPPENED
00716 HRS 17 HAPPENED Press Up to Previo us Page
00905 HRS 66 HAPPENED Press Down t o Next Page
Press Right t o Top Page
Press Left t o Last Page
Press CANCEL to Initialize
Press M ENU t o Exit
Co de Descri pti on M ost Li kely Cause
12 No E rror found
17 Communication loss, TV Micro - Engine (3.3V-ENG-SDA & SCL) Los s of 12V from PW B-POW ER to Engine
(Loos e P E or P E2 connect or).
E ngine F ail ure
E ngine will not acc ept dat a (ASIC-REA DY s i gnal from Engine is not
detected).
32 La m p c over i s open. La m p Co ver S wi t ch (Loose C D c o nn ec t or)
Lam p t urns Off while the TV is playing.
L am p fai l ure L am p Ca rt ri dg e F ai l ure
(Lamp E nable s ignal from engi ne is lost)
36 E x haus t Fan fai led. (Loos e J4 connector)
37 E ngine (DM D) fan fai led. (Loos e J5 connect or)
38 Lamp t emperat ure abnorm al ly hi gh. P oor Air Circulati on (Loose J3 c onnec tor)
39 DMD temperature ab no rmal ly h i gh. Poo r Air Ci r cu lation
42 Si ro cco fan fail ed (L amp fan) . (Lo ose J8 connecto r)
Che ck for disconnected DVI ca ble be twee n PWB-MAIN an d Engi ne .
(Engine pull s DVI pin 14 Low)
48 P ON-S HORT 3. 3V or 5V s wit c hed s upply short P WB-MA IN Failure
57 Ballast com m uni cation pr oblem (b al las t t o chass is)
Los s of 340V from P WB-POWER to Bal las t
(Loos e PL or CJ1 c onnec t or); Los s of
comm unicat i ons between P WB -MA IN and
Ballast (L oo se F B o r C J3 conn ector).
Ballast Fai lure
61 No LAMP-EN output fro m th e e ng ine to th e b al la st Bad C ol o r Wh eel (L oose J6 or J7 conne ctor)
Lamp di d no t turn on a t P-ON sequen ce (Lo ose CJ4 conn ector)
(No Lam p i nsert ed ) No La mp Ins e rt ed .
(Di scon ne cte d cabl e be twe en ba l la st an d la mp) HV conn ecti on o r l e ad wire to l amp.
(Lamp- En able goe s to PWB - M AIN bu t not to Ball ast) Lamp Cartridg e Failure
66
44 DVI Cable u np lug ge d

E RROR C ODES

18
34
E ngine F ail ure