Mitsubishi Electronics WD-73732, WD-57732, WD-65732 Appendix E Troubleshooting, Service, Support

Appendices 111

Appendix E: Troubleshooting

System Reset Button

If the TV does not respond to the remote control, front panel controls, or will not power on/off, press the

SYSTEM RESET button on the front panel with a pointed object, such as the point of a pencil or end tip of a paperclip.

The green LED will flash quickly for about one minute. When the green LED stops flashing, you may turn on the TV. The changes you made most recently, before using SYSTEM RESET, may be lost. Changes you made previously, however, are not lost.

TV Reset Menu

1.Select any device from the Input Selection menu.

2.Press MENU followed by 1 2 3 to open the Reset Service Menu. CAUTION: All settings except V-Chip will be reset to the original factory defaults

Read on-screen warnings before proceed- ing, as some user data or settings may be erased.

3. Press ENTER to reset TV defaults.

Demo Mode

This TV has a demo mode for use in retail stores. To turn off demo mode:

1.Press MENU.

2.When the Main menu appears with Setup highlighted, press ENTER.

3.When the Setup menu opens, press to highlight the on-screen Demo Mode Off button.

4.Press ENTER.

Service and Support

Service

If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or a Mitsubishi Consumer Relations at (800) 332-2119.

•DO NOT adjust any controls other than those described in this Owner’s Guide.

•DO NOT remove the protective back cover of your TV.

Support

•To order replacement or additional remote controls, lamp cartridges, or Owner’s Guides, visit our website at www.mitsuparts.com or call (800) 553-7278.

•For questions:

Call Consumer Relations at 800-332-2119.

E-mail: MDEAservice@mdea.com

Website: www.mitsubishi-tv.com

Important

All lamps replaced under warranty must be returned to Mitsubishi where they will be inspected for defect verifica- tion.