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114Appendices
Appendix E: Troubleshooting, continued
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| Symptom | Remarks |
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| 9. | Screen is black when trying to view digital | The PerfectColor™ color balance has been incorrectly set. Press | |
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| channels or IEEE 1394 device. | VIDEO repeatedly until you see the PerfectColor option and press | |
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| ENTER to open the PerfectColor ™ menu. | |
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| 10. | DVCR analog/digital problems. | If the tape is currently playing but no picture displays, there may be | |
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| a mismatch of the media with the display. Press INPUT to display | |
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| the Input Selection menu. Press ENTER for the DVCR device. If | |
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| digital is selected, try analog, or if analog is selected, try digital. | |
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| 11. | Cannot see a picture from a DV Camcorder. | The TV cannot process DV signals. Use analog audio and video | |
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| connections. | |
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| Indicators |
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| Symptom | Remarks |
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| 1. | Lamp indicator light is a constant red. | Turn the TV off for at least 2 minutes. Turn it back on. If light |
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| is still red, the lamp has failed. Replace it. See Appendix C |
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| for lamp replacement information. For questions, please call |
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| Mitsubishi Consumer relations at (800) |
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| 2. | Lamp indicator light is a flashing yellow. | Lamp cover door is open or lamp cartridge is not secure. See |
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| Appendix C for lamp replacement information. |
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| 3. | Status indicator light is a steady yellow. | Room temperature has exceeded proper levels. Cool the room. |
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| 4. | Status indicator light is a steady/flashing | Service is required. Contact your dealer or a Mitsubishi Autho- |
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| red. | rized Service Center to arrange for a service evaluation. Listings of |
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| Mitsubishi Authorized Service locations can be obtained from our |
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| web site, |
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| Sound |
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| Symptom | Remarks | |
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| 1. | There is no sound even when the volume is | • Check if the MUTE button is on. | |
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| turned up. | • The TV’s “Listen to:” setting may be set to SAP. | |
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| • Check that the TV Speakers setting is On in the Audio/Video menu. | |
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| • If using an A/V receiver, check audio source in Input Selection | |
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| menu. | |
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| • Perform a System Reset. | |
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| 2. | The sound does not match the screen | • The TV’s Listen to: setting may be set to SAP. | |
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| picture. | • If using stereo or A/V receiver speakers, check their input | |
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| selection. | |
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| • If using stereo or A/V receiver, check that DIGITAL AUDIO | |
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| OUT and/or AUDIO OUT LEFT/RIGHT on TV’s back panel is | |
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| connected to the A/V receiver. | |
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| • NetCommand® is set up incorrectly. | |
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| Memory Card Reader |
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| Symptom | Remarks | |
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| 1. | TV is not responding after pulling out a | • Press STOP or wait until playback is complete before remov- | |
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| memory card during playback. | ing memory card. | |
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| • Turn the TV off for 5 to 10 seconds and then turn it back on. | |
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| • Reset the TV using the SYSTEM RESET button. | |
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| 2. | Can’t see a thumbnail picture in the JPEG | File does not meet file standards for playback. | |
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| menu, or can’t see a track/song name in the |
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| Playlist menu. |
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| 3. | TV can’t play or stop a memory card. | • Turn the TV off and then back on. | |
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| • Some cards take longer to read than others. If card reader | |
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| LED is blinking, wait until blinking stops and try again. | |
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