Monarch 9800 Series

Troubleshooting 6-15

Rev. C 3/99

Contents

Main Page Page Page TABLE OF CONTENTS Page GETTING STARTED 1 Audience Ordering Programmers Manuals About Monarch Quick-set Utilities Unpacking the Printer Connecting the Power Cable Establishing Communications Connecting the Communication Cable Default Serial Port Communication Values Setting DIP Switches Getting Started 1-5 1-6 Getting Started Using the Control Panel Printer Status Lights 1 2 3 Button Functions Status Code Box LOADING SUPPLIES 2 Loading Labels or Tags Page Page Page Page Page Using the Optional Tear Bar Adjusting the Wide/Narrow Knobs Page LOADING RIBBON 3 Page Page Page Page Using a High Energy Ribbon High Energy Ribbon Limitations Page PRINTING 4 Printing On-Demand Mode Printing Printing an Error Label Clearing Batches Using Batch Separators Adjusting Print Positions Printing the Euro-Dollar Symbol Page CARE AND MAINTENANCE 5 Clearing Label Jams Cleaning Page Page Page Replacing the Printhead Page Page Adjusting the Print Contrast Replacing the Fuse TROUBLESHOOTING 6 Printing a Test Label Troubleshooting This section helps you correct some problems that may occur. If you cannot fix a problem, call Technical Support. Troubleshooting 6-3 Error Messages Data Errors Page Page Page Page Page Communication Failures Data Formatting Errors Machine Faults Page Page Page SPECIFICATIONS & ACCESSORIES A Printer Supplies Ribbon Specification About Ribbons Accessories Page GLOSSARY