Additional phone features
Table 10: Troubleshooting Virtual Office (Part 3 of 3)
Displayed | Probable Cause | Actions | |
Message | |||
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| ||
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| |
Server | Network problem. | Notify system | |
Unreachable (1) |
| administrator if the | |
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| problem persists. | |
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| |
Server | Network problem. | Notify system | |
Unreachable (2) |
| administrator if the | |
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| problem persists. | |
|
|
| |
VOUD | Remote IP Deskphone | Notify system | |
configured on TN | does not have VOUA | administrator. | |
| Class of Service. |
| |
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|
|
Using Media Gateway 1000B
The Media Gateway 1000B (MG 1000B) provides a means of extending Avaya Communication Server 1000 Release 4.5 features to one or more remotely located branch offices using the Branch Office feature. A branch office is a remote location in the network where IP Deskphones, PSTN access, and TDM IP Deskphones are located. Contact your system administrator to see if these functions are available for your use.
The Media Gateway 1000B (MG 1000B) IP Deskphone can operate in Normal or Local Mode.
Normal Mode
The IP Deskphone registers with the Main Office and receives IP Deskphone services from the Main Office. At any time while using Normal Mode, you can check Local Mode functionality (make and receive calls) by enabling Local Mode and returning to Normal Mode. After testing, you can return to Normal Mode (see “Using Resume Normal Mode” on page 189) or wait for 10 minutes.
Local Mode
If the WAN connection goes down, the IP Deskphone loses communication with the Main Office TPS. It then registers with the MG 1000B and receives IP Deskphone services from the MG 1000B.
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